ALL representatives for this company that contacted me on behalf for my car needs were very professional and communicated with me through the whole process. I recommend Lendward for you’re refinance... Ver mais
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Leia as opiniões dos outros
I want to thank your company for directing Safford Honda. Trell the sales consultant was very knowledgeable and very patient with me.
Overall experience at Cardinal Hyundai Glendora was smooth from start to finish with communication with John from Lendward and the staff and Hyundai. I was iffy about even going to my appt because I d... Ver mais
A empresa respondeu
I received an unsolicited letter. reading all these "great" reviews sounded oddly scripted and seemed odd considering , as explained by the negative reviews how it actually work or "doesn't work. Its... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Along with our partners, we help you move forward with the best loan and the best car. Founded in 2015, Lendward is managed by a team of experts with decades of experience in the auto loan industry. Our foremost concerns are customer service, ensuring that the process goes smoothly, and getting our customers loans that don't break their budgets. We help get you the best deal possible on a new loan, or get out from under a burdensome existing loan with a refinance. We find you the car you want within your financial parameters. Our charter is to provide a quality experience for our customers when they purchase an automobile and work with a reputable dealership to secure financing and the car of your dreams. We work directly with an extensive network of leading car dealers nationwide that provide exceptional service. Our courteous, professional customer service representatives do not work on commission, and we require that they all have prior lending experience. Most importantly, the people at Lendward care. We know our business depends upon each customer having a favorable experience.
Informações de contacto
20251 SW ACACIA STREET, 92660, NEWPORT BEACH, Estados Unidos da América
- 800.391.9310
- hello@lendward.com
- lendward.com
4,3
Excelente
371 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 92% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Herb chambers Honda of Boston fantastic…
Herb chambers Honda of Boston fantastic dealership. The sales team and sales manager are great and easy to work with . I would highly recommend going to Herb Chambers of Boston if you need a car .
31 de outubro de 2024
Opinião espontânea
Resposta da Lendward
Thank you, Rob! We’re thrilled you had a great experience with the Herb Chambers Honda of Boston team. We appreciate the recommendation and look forward to helping more customers like you!
The Lendward Team
I was wanting a newer car with…
I was wanting a newer car with financing within my budget . They were extremely helpful in getting me a loan . The process was made quick and easy .
25 de outubro de 2024
Opinião espontânea
Resposta da Lendward
Thank you, Larry! We’re thrilled to hear the process was smooth and fit your budget. Enjoy your new car!
Best regards,
Lendward Team
New car
So excited to have gotten the opportunity to get a new car!! I was really needing to replace my car and got help the process was easy!!
19 de outubro de 2024
Opinião espontânea
Resposta da Lendward
Thank you, Valerie! We're so glad we could help make the process easy for you. Enjoy your new car!
The Lendward Team
562 754 8655
Lendward did an amazing job setting me…
Lendward did an amazing job setting me up with a new Honda! I got a letter in the mail from them at the beginning of October and was in a new car a week and a half later! Theo and the rest of the team at White Plains Honda were INCREDIBLE and I truly suggest Lendward to anyone who is looking
10 de outubro de 2024
Opinião espontânea
Resposta da Lendward
Thank you so much for your kind words, Sidni! We're thrilled to hear you had a great experience with Lendward and the team at White Plains Honda. Enjoy your new Honda, and we're always here to help if you need anything in the future! The Lendward Team
800-391-9310
Not a happy client
I submitted an application and waited to hear from someone. After a couple of weeks, I had to call to find out what was happening with the application. I was told it was sent to another company. I never received any communication from anyone regarding the status of the application. Very dissatisfied with the whole process. Would definitely not recommend this company to anyone.
10 de outubro de 2024
Opinião espontânea
Resposta da Lendward
Thank you for your feedback, Marcia. We sincerely apologize for the communication breakdown and any inconvenience you experienced. We strive to provide timely updates, and we regret that we fell short in your case. We'll review your application and ensure this doesn't happen again.
Sincerely,
The Lendward Team
800 391 9310
Schedule appointment with Castlerock…
Schedule appointment with Castlerock Dodge and Ram through Victor. Spent the whole day at the dealership end up leaving with no resolution. The dealership ghosted me never return my call or anything that’s been two weeks. Victor sent out an email asking for a follow up on if they had gotten me into a car I emailed him back and that was a week ago and I haven’t heard anything from him. If they weren’t able to help me, that’s fine but it’s very unprofessional to keep someone hanging for two weeks with no response, resolution, or any kind of communication. Think twice before going through this company or Castlerock Dodge, Jeep, and RAM in Colorado
21 de setembro de 2024
Opinião espontânea
Resposta da Lendward
Thank you for sharing your experience, and we sincerely apologize for the frustration you've encountered. This is not the level of service we aim to provide. We'll investigate what happened with your appointment and follow-up to ensure this is addressed. Please allow us the chance to make this right. We'll be in touch to provide more clarity and assistance.
Sincerely,
The Lendward Team
800 391 9310
Gabe did A great job as far as giving…
Gabe did A great job as far as giving me great assistance on a new purchase on a vehicle did not expect it to go the way it did but I was comfortable and he was a great customer service! Thanks again Gabe!
6 de setembro de 2024
Opinião espontânea
Resposta da Lendward
Great to hear, Maurice! We're thrilled that Gabe made your experience comfortable and helped with your new vehicle purchase. Thank you for the feedback!
Best,
The Lendward Team
Sales Experience
The sales rep she was outstanding! No mention of paying off our current loan per your letter. I believe they did not want the vehicle. Sales mgmt told my wife and I to have it reposessed which ruins credit, thus we got bad advise. Nice clean showroom! New maintenance staff. I had to bring the vehicle back for cleaning. A fair rating this time due to some personel turnover at this dealership.
3 de setembro de 2024
Opinião espontânea
Resposta da Lendward
Hi,
Thanks for the feedback! I'm glad to hear the sales rep was great, but I'm sorry about the confusion regarding your loan payoff.
Best,
– The Lendward Team
Excellent
Excellent, I revived a letter in the mail and went straight to the dealership next day got a brand new car with an affordable monthly payment
27 de agosto de 2024
Opinião espontânea
Resposta da Lendward
Hi CJ,
That’s fantastic to hear! I'm glad the process went smoothly and that you got a great deal on your new car!
Enjoy the ride, and let us know if there's anything else we can assist with!
– The Lendward Team
The volume goes to 11...
Most scenarios like this the volume only goes to 10......this one went to 11! in all seriousness 5 stars isn't enough praise. From Lendward to the dealership the entire experience was top tier!
7 de agosto de 2024
Opinião espontânea
Resposta da Lendward
Thank you for the fantastic review! We're so glad we could deliver a top-notch experience. Enjoy your new ride!
– The Lendward Team
I appreciate the representative…
I appreciate the representative feedback and support during the initial conversation. Overall I had a pleasant experience.
31 de julho de 2024
Opinião espontânea
Resposta da Lendward
Thank you, Keyoda! We're delighted to hear that you had a great experience with our team.
– The Lendward Team
Received help every step of the way
Received help every step of the way.
I had a wonderful buying experience!
31 de julho de 2024
Opinião espontânea
Resposta da Lendward
Thank you, Denise! We're so glad to hear you had a wonderful experience. We’re here for you every step of the way!
– The Lendward Team
Lendward helped get me financed at a…
Lendward helped get me financed at a great rate in a new vehicle of my choosing. The process was smooth and easy. I recommend them highly
13 de julho de 2024
Opinião espontânea
Resposta da Lendward
Thank you, Nichole! We’re thrilled to hear you had a smooth experience and got a great rate. We appreciate your recommendation!
– The Lendward Team
I feel it is a breach of…personal financial information
I feel it is a breach of confidentiality for this company to gain personal financial information and send this type of letter to me to assist another business to make more sales. I guarantee you that I will not do business with the auto dealership that was highlighted in this letter. I have used the opt-out feature so no more solicitations will be sent to me.
1 de julho de 2024
Opinião espontânea
Resposta da Lendward
Hi Dianne,
We understand your concerns regarding your privacy. Please know that we take data security seriously and use customer information strictly according to legal standards. If you have opted out, you will not receive any further communications from us. If you need further assistance, feel free to reach out.
– The Lendward Team
They made this the easiest process
They made this the easiest process. I received letter in the mail gave them a call and made and appointment and the same day i went to dealership and drove off in a newer vehicle. very satisfied
1 de junho de 2024
Opinião espontânea
Resposta da Lendward
Hi Drea,
We’re thrilled to hear that your experience with us was smooth and satisfying! Enjoy your new vehicle, and thank you for choosing Lendward!
– The Lendward Team
Lendward was such a great help to me…
Lendward was such a great help to me and my situation. Lendward empathized with what I was in need of and went over and beyond what I needed. Much thanks to you Marcela and your team.
11 de junho de 2024
Opinião espontânea
Resposta da Lendward
Dear Bahate,
Thank you so much for your kind words! We're thrilled to hear that Marcela and our team were able to assist you and exceed your expectations. Your feedback means a lot to us and reinforces our commitment to providing excellent service.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
Lendward Team.
I received a letter regarding the car loan amount
I received a letter regarding the financial status of my car. The information in this letter proves you invaded my private information. You are NOT entitled to this information. It will be reported to the BBB as well as the State Attorney General. This is just wrong what you have done and continue to do to others. What is sad is that others would fall for this scam. Not me!
31 de maio de 2024
Opinião espontânea
Resposta da Lendward
Dear Beth,
We apologize for any distress caused by our recent correspondence. At Lendward, we take privacy and data security very seriously. We do not access or use personal information without proper authorization and adherence to strict privacy regulations.
Please contact us directly at 800-391-9310 so we can investigate this matter further and address your concerns. We are committed to resolving any issues and ensuring that we operate transparently and ethically.
Sincerely,
Gabe
Customer Service Manager at Lendward
Excellent loan approval process.was quick and…
The loan approval process was quick and easy. Very seamless and no problems. Everything went very smooth. Thank you for helping me get into a new vehicle with all the options I was lookin for. :-)
30 de maio de 2024
Opinião espontânea
Resposta da Lendward
Dear Mark,
Thank you for your wonderful review! We're delighted to hear that the loan approval process was quick and seamless for you. It's great to know that we were able to help you get into a new vehicle with all the options you were looking for.
Best regards,
Lendward Team.
The employees were quick to help me…
The employees were quick to help me with my needs and show me my options, explaining things in great detail throughout thw whole process. Didn't end up refinancing but walked away with a new car I am very happy with my purchase.
14 de abril de 2024
Opinião espontânea
Resposta da Lendward
Dear Frankie,
Thank you for your positive review! We're thrilled to hear that our team was quick to assist you and provided detailed explanations throughout the process. We're glad you walked away with a new car you're happy with.
Best regards,
The Lendward Team
The staff were very friendly and…
The staff were very friendly and helpful. They got use into our truck with ease. Thank you Crain Ford and all who helped!
11 de março de 2024
Opinião espontânea
Resposta da Lendward
Dear Roxanne,
Thank you for your kind words! We're delighted to hear that our friendly and helpful staff made the process of getting into your truck easy and enjoyable. Your appreciation means a lot to us.
Best regards,
The Lendward Team
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