Deposited & qualified for the 20 spins daily every game that I received the spins for would not load says the IP address is not valid .. every game works apart from the ones where I'm given spins and... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Signed up, quick validation and easy deposit. Played the free spins after using required funds. Got lucky and made a nice profit. Winnings were transferred into my account same day. Highly recommende... Ver mais
A empresa respondeu
Very efficient support, they will stay in touch with you on live chat till all is sorted. Very quick easy communication and problem solution. On top of all I mentioned I haven't expirience before suc... Ver mais
A empresa respondeu
It’s not the fact that I am unlucky on this site that made me give 2 stars, really I would like to give just 1 star. Leo Vegas has no decent promotions at all! It is always deposit x amount and then... Ver mais
A empresa respondeu
Informações sobre a empresa
- Casino online ou agente de apostas
- também em
- Casa de jogos
- Casino
- Fornecedor de serviços de gaming
- Serviço de jogos de azar
- Vendedor online de apostas desportivas
Escrito pela empresa
Play at LeoVegas Casino anywhere you wish with the latest video slots and classic table games. Blackjack, roulette, baccarat and more, enter to find out more!
Informações de contacto
Reino Unido
- support-gb@leovegas.com
- leovegas.co.uk
Informação importante
3,6
Aceitável
400 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Thought I had a big jackpot went on…
Thought I had a big jackpot went on mega then rolled bk to mini got £60 instead of 34 million 😡
9 de dezembro de 2025
Resposta da LeoVegas UK
Thanks for your feedback.
We understand your excitement and subsequent disappointment with the jackpot. We want to assure you that LeoVegas operates under strict regulations and licensing agreements to ensure fairness for all players.
All of our games use certified Random Number Generators (RNGs) to guarantee fair and random outcomes
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Can't win anything big ok joined 2 days…
Can't win anything big ok joined 2 days ago 160 deposited biggest win 7 pounds you put it on big wager spin never get bonuses at all. It you want to win anything big avoid
8 de dezembro de 2025
Resposta da LeoVegas UK
Hello John,
We're sorry to hear you're disappointed with your experience. We understand it's frustrating when wins don't meet expectations.
We want to assure you that all game outcomes are governed by a certified Random Number Generator (RNG) to ensure fairness, as required by our UKGC licence. The nature of slots means results can vary significantly.
If you need further clarification, please visit our Help Centre or contact our Customer Support team.
All the best, LeoVegas
Truth…
The company is shy of offers although the returns make up for that probably the site that’s most likely to more than triple your cash instead of taking it
6 de dezembro de 2025
Resposta da LeoVegas UK
Hello Pau,
That's great feedback, thank you!
We're delighted to hear that you're finding the site rewarding and feel the returns are fair. Hearing that you see us as a place where you have a real chance to win is the best compliment we could receive.
We wish you continued good luck.
All the best, LeoVegas
Welcome offer misleading
Welcome offer misleading. Free 125 spins not available till I've wagered £300 it's an outrage that's why I've closed my account
7 de dezembro de 2025
Resposta da LeoVegas UK
Hi Wendy,
Thank you for your honest feedback, and we're truly sorry for the frustration our welcome offer caused. We never want our players to feel misled, and we regret that the wagering requirements came as an unwelcome surprise.
We aim to be completely transparent with all our terms, and your feedback is valuable in helping us see where we can present this information more clearly for future players. We're sorry to see you go and wish you the best.
Kind Regards, LeoVegas.
Resposta da LeoVegas UK
Hello Gary,
That's brilliant to hear!
We work hard to ensure a smooth and efficient experience for all our customers, so your feedback means a lot.
All the best, LeoVegas
Resposta da LeoVegas UK
Hello Arturs,
That's fantastic to hear! Thank you so much for the positive feedback.
We're really pleased you had a quick withdrawal, as we always aim for a fast and smooth experience for our customers.
We hope to see you again soon!
All the best, LeoVegas
Resposta da LeoVegas UK
Hello Emil,
Thank you so much for the positive feedback.
We're delighted we could provide the excellent experience we always aim for, and hope you continue to have a great time using our site.
All the best, LeoVegas
Definitely better than most casinos out…
Definitely better than most casinos out there. The RTPs seem real.
22 de novembro de 2025
Resposta da LeoVegas UK
That's absolutely brilliant to hear! We're genuinely thrilled you are having a great experience with us. Knowing we deliver a positive time for you truly makes our day here at LeoVegas.
We really hope your future visits are just as fantastic, and if you ever have any ideas or suggestions on how we can make things even better, please don't hesitate to share them!
Kind regards,
LeoVegas
Being stake restricted for some reason!
Only been with them a couple of weeks and I'm now being stake restricted for some reason!
What’s that about?
Probably best to go elsewhere!
2 de dezembro de 2025
Resposta da LeoVegas UK
We're genuinely sorry to hear you're experiencing stake restrictions, especially so early in your time with us. We understand how frustrating and confusing this can be, and it's certainly not the experience we want for our players. Stake limits can sometimes be put in place for various reasons, including responsible gambling measures or regulatory requirements, but we absolutely want to help you understand what's happening with your account specifically.
The best way for us to look into this for you is if you could please contact our Customer Support team directly. They have access to your account details and can provide a full explanation and assist you further. We truly value your custom and hope that you keep enjoying our site!
Kind regards,
LeoVegas
Great site great choice of games and…
Great site great choice of games and fast withdrawals also good promotions
20 de novembro de 2025
Resposta da LeoVegas UK
That's fantastic to hear! Thank you so much for taking the time to share your positive experience. We're thrilled you're enjoying the great choice of games, fast withdrawals, and good promotions. It's exactly what we aim for! We appreciate your support and hope you continue to enjoy playing with us.
Kind regards, LeoVegas
No one likes a bad looser
24 de novembro de 2025
Resposta da LeoVegas UK
Hello,
Thank you for your feedback.
We strive to provide a balanced and entertaining experience for all our players, and we appreciate you taking the time to share your thoughts.
Please get in touch with our live chat team, and they'll be happy to assist you if needed
Kind Regards,
LeoVegas
Resposta da LeoVegas UK
Dear Vivch,
We're absolutely thrilled to hear you consider us 'the best of all time'. Your feedback is the highest compliment we could receive and a huge motivation for our entire team.
Kind regards,
LeoVegas
So Far So Good
Nice clear site good range of games.Got a fair run on the slots that I played .Overall I would say to perspective players, give it a go , it's a lot better than many of sites that I have used in the past. If I manage to use a deposit / withdrawal method that is quicker I will give Leo Vegas five stars
24 de novembro de 2025
Resposta da LeoVegas UK
Dear James,
We're delighted you find our site clear, appreciate the range of games, and had a fair run on the slots. We also take note of your comment on withdrawal method speed and greatly appreciate this feedback.
While we aim for swift processing, the final times can vary depending on the method used.
Kind regards,
LeoVegas
Resposta da LeoVegas UK
Dear Mark,
We're delighted to hear you find our interface easy and smooth-running, and consider us 'Better than others'.
Providing a seamless and user-friendly experience is exactly what we aim for, so your feedback is a wonderful compliment.
Kind regards,
LeoVegas
Resposta da LeoVegas UK
Thanks for your feedback. We understand your frustration with not being able to set your own limits. We want to assure you that LeoVegas is committed to providing a safe and responsible gaming environment, and our Safer Gambling tools are designed to help you stay in control.
We have sent you an internal request through Trustpilot for me to be able to contact you directly and to be in a position to handle your concerns.
Kind regards,
LeoVegas
Highly recommended
Highly recommended
Easy to contact for support, fast withdrawal.
15 de novembro de 2025
Resposta da LeoVegas UK
Dear Lavkumar,
We're thrilled to hear you highly recommend us and appreciate the easy contact for support and fast withdrawals.
Providing excellent service in all these areas is what we aim for, so your feedback is greatly valued.
Kind regards,
LeoVegas
Told hour but was 6
Told it would take an hour, instead its come through at 6hrs later
21 de novembro de 2025
Resposta da LeoVegas UK
Hi Lewis,
We understand your frustration regarding the withdrawal time and apologise for any confusion over the expected timeframe. While our standard timeframe for withdrawals is up to 3 working days, we always aim to process them as quickly as possible. We're pleased your funds were successfully processed in 6 hours. We appreciate your patience and hope this information is helpful for the future
Kind Regards, LeoVegas
Resposta da LeoVegas UK
That's fantastic to hear! 😄 We're thrilled you're having a great experience with our quick and hassle-free withdrawals!
All the best,
LeoVegas
Customer service absolutely brilliant…
Customer service absolutely brilliant thankyou very much LeoVegas
17 de novembro de 2025
Resposta da LeoVegas UK
Hi Anthony,
That's wonderful to hear, thank you so much for your kind words. Providing a brilliant customer service experience is at the heart of what we do, and we're delighted we could achieve that for you.
Kind Regards, LeoVegas
Resposta da LeoVegas UK
Dear Shirley,
We're absolutely thrilled to hear you really enjoyed our site. Your enthusiasm and satisfaction are the highest compliment we can receive and motivate us to always provide the best possible experience.
Kind regards,
LeoVegas
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