My referencing was done by Velda, and I cannot recommend her enough. She was so helpful, and genuinely kind through the whole process. Hugely happy with my experience 🤗
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
My referencing was done by Velda. The process was thorough and well explained by Velda who even took extra time out to explain how to retrieve the correct documentation from my bank (where I initiall... Ver mais
I’d like to report Velda appalling customer service to her clients. This woman gave us her number in order to contact her for updates regarding our guarantors application. She vocalised that “we shoul... Ver mais
A empresa respondeu
Credit to Charlotte at Letref, she has been extremely clear and helpful guiding us through the process and keeping us up to date on what is being reviewed/what has been completed. The whole Letref... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are a specialist lettings reference company and work in a totally different way to our competitors. We offer an exceptionally thorough referencing service and provide a far more individual and investigative service.
Informações de contacto
Reino Unido
- mail@letref.co.uk
- letref.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really nice experience
Betsie is really kind and willing to help all the time. Our communication was pretty efficient and the whole referencing process was smooth.

Resposta da LETREF
Extremely professional and responsive!
Very professional. Responsive to all queries. Thorough on behalf of both tenant and landlord. Met deadline which was a huge relief. Genuinely satisfied with overall experience and highly recommended!

Resposta da LETREF
Absolutely amazing
Absolutely amazing. Service was quick and customer service brilliant!! My experience was stress free

Resposta da LETREF
Rent application
Fast, easy and very efficient, I would like to thank Charlotte who followed me step by step and took me to the end of the procedure with great professionalism and availability whenever I needed her.

Resposta da LETREF
Great Team
We are tenants and we was providing the references.
The service was so responsive and quick.
Also, we received great support from Lucy!
Well Done Team!!!

Resposta da LETREF
Charlotte was accurate and offered…
Charlotte was accurate and offered clear information during the whole referencing process, which is crucial for newcomers to understand the letting process in the UK. Also, as soon as she had all the information, she sent me the reference letter immediately, increasing my tenancy application's agility.

Resposta da LETREF

Resposta da LETREF
Good experience
The portal is easy to use and you can see your progress. Charlotte has been very responsive and helpful. The process has been quicker than expected.

Resposta da LETREF
I would like to say thank you for your…
I would like to say thank you for your help and prompt action. Great service!

Resposta da LETREF
Credit to Charlotte at Letref
Credit to Charlotte at Letref, she has been extremely clear and helpful guiding us through the process and keeping us up to date on what is being reviewed/what has been completed.
The whole Letref process was very efficient and quick, just under a week.
The online platform was also very smooth and easy even via the mobile phone.
Many thanks Letref.

Resposta da LETREF
Takes the stress out of moving!
Recently applied to rent a property in London and the agency used LetRef. The portal was so easy to use, and the reference handler, Betsie Barber, did a great job chasing my references and updating the agency. Would definitely recommend as moving can be stressful enough and LetRef definitely took the stress out of this process.

Resposta da LETREF
Excellent service! Highly recommend
Excellent service. Response times were quick, any issues or mistakes on my part were handled swiftly and effortlessly, the process was super easy, and customer service was fabulous.

Resposta da LETREF
Betsie is the champion!
Betsie is the champion!
Betsie did a wonderful job in handling our referencing check. Our application was processed sooner than I expected.
Thank you
Abhi

Resposta da LETREF
Betsie Barber was extremely efficient…
Betsie Barber was extremely efficient and had great communication. Thank you for your assistance!

Resposta da LETREF
The entire process was very smooth and…
The entire process was very smooth and easy to monitor with LetRef's portal.

Resposta da LETREF
Swift
Everything went smooth and swift. I didn't have to wait for any of my questions.

Resposta da LETREF
I was introduce to Marlin Warf by a colleague doctor that we work at the Leicester Royal Infirmary.…
I was introduce to Marlin Warf apartment by a doctor friend of mine that we work at the Leicester Royal Infirmary. Since I began my engagement with the letting agency, I found them to be very professional and efficient. I get regular updates on the state of my application. Yes am very pleased. Thanks

Resposta da LETREF
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.






