BEAWARE OF SCAMMERS!
BEAWARE OF SCAMMERS!! Careful of this site and any affilated sites they operate. Corperate name Novatrix SRL. They operate many online casino domains and they are anything but fair play. They will use your online history setup your account accordingly to scam as much as possible. And when you ask to close the account, they do everything they can to avoid it. I recently started playing here and was getting frustrated as I couldn't win as much as $20 after many deposites and many many spins. Over the time there they allowed me to hit only two bonus rounds. I would buy a few to see if that could change my "luck" to no surprise, no it didn't! What the bonus rounds did do though was make me realize was that in my opinion cearly my account was being restricted by specific algorithms. Every bonus hit or purchased the outcome was never anymore than $15. I have played my fair share of online casino's as these douche bags knew from my players history, when you first sign up and the bonus rounds are almost unheard of and if you do get one and its basically worthless, LEAVE THE SITE !!!! you are being
Resposta da Level Up Casino
Dear Customer,
Thank you for taking the time to share your concerns with us. We are truly sorry to learn that your experience did not meet your expectations.
We understand how disappointing situations like this can be, and we want you to know that every concern raised by our players is carefully reviewed. Our goal is to provide a fair and enjoyable environment, and feedback such as yours helps us improve our service.
Unfortunately, we were unable to identify your account in our system. Please contact us via email at support@levelupcasino.me or through the live chat on our website so we can investigate your case in detail and address the issues you described. Our support team will be happy to assist you and review your experience thoroughly.
Best Regards,
Level Up Casino team
