Libazon Opiniões 267

Bad customer service i ordered since 14-6-2020 and till now nothing received and my wedding after 2 monthes and i dont have time to buy the items again from lebanon kindly handle

Order number : 7928, 8701 , 8860

very bad product received. paid 100$ for it and looks no way near what was displayed on the site. what was received is sold for 14$ on aliexpress. Moral of the story; when its too good to be true(i.e. 1$ for 1500LL) it probably isn't...

I just received my order on 3-August-2020 and since my order was placed on May-2020 I am not going to say its a bad company, I believe (First) its internal management issue and (Second) Covid-19 delay delivery process.

Just got my item, a Microsoft surface laptop in good condition. Very nice customer service. You just have to be patient and item delivery took a
bit more than expected

i didn't personally bought from them but the prices are amazing and great !!
there were some delay but the team is small give them some advantage and you will be happy

Very bad experience and very bad application .
whenever I search for any of your products , all I get is no product found or no record , 0 results .....

Also I tried several times to contact you via whatsapp or via call but nobody answered .

This is one of the worst experiences I have ever had with an online lebanese website. First of all, the items I ordered was gold standard protein where it was written clearly in bold green IN STOCK. I checked if there's another section in the product's description for delivery period but it wasn't not mentioned. I ordered 5 gold standard proteins for a budget of 1,130,000 lbp based on their availability on stock!!! I tried to call, whatsapp, message, fb msngr, customer service on the website to know exactly the delivery period expecting that the delivery will be within 1 2 weeks since it was written in stock!! and they didn't even bother to answer. I tried the whole procedure everyday since the day of my PO (which was last friday) with no answer. Eventually they told me to send an email (auto reply email lol) and I got a reply after 12 hours of course stating that the items need 7 weeks at least to arrive which is by mid of September!!!! I am requesting a refund on my products and they are not even answering. VERY VERY UNPROFESSIONAL!!

Edit: just received my product it is in a very good condition and works perfectly, I guess they weren't prepared for that amount of orders that's why the orders took so long (plus the current situation),
but overall a very good website to use when you need to buy something
(and you don't mind the wait)
Looking forward to order more stuff.

Don't really wanna say its scam but absolutely a crappy experience; haven't received my order yet (ordered 2 and a half month ago) and every time I ask about a delivery date they say once its in Lebanon you'll get notified been like this for the past 2 weeks and they refuse to give me a tracking number so I don't really know if i'll even receive my order

I've set my order its been 2+ weeks,
Both the order status and delivery date are still "N/A" (NOT ANNOUNCED),
even tho it states that it takes 22-23 days for delivery.
their phone number is completely shut off
and they won't reply on what's app its been over 50+ hours that I've contacted them.
so i'm really not sure how reliable they are, or if i'll ever get my order, or even get a refund for that matter!

No reply on my messages... Cant contact the support team...no contact with the seller...delay in the delivery date alotttttt..

For everything i search for they put uh-oh something went wrong FFS

Long time For delivery
No response
But I got my item in a perfect condition

Excellent experience

One of the items came damaged and they proposed to send another one.
All other received items were in very good condition.
Very professional and helpful representatives.

Excellent app

Fast, trustworthy and reliable! Highly recommended

All around great service and great prices