libbyloves Opiniões 

189
•
TrustScore: 4.5 em 5

4,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The products of Libby Loves that I chose are of lovely Quality I have bought Libby love brand before the aubergine coatigan which I have worn through out winter this time I went for a cream version bu... Ver mais

Classificada 5 em 5 estrelas

Great product.. thoughtful packaging x will definitely be looking on the website in the future

Classificada 5 em 5 estrelas

LibbyLoves is one of my favourite discoveries of the last year - beautiful clothes by a British designer all delivered speedily. Such a wide selection and I have purchased tops, dresses, skirts and kn... Ver mais

Classificada 5 em 5 estrelas

Happy to report that the issues with no delivery of my items due to fault of dhl has now been resolved and both my items have now been delivered. As one of the items couldn't be delivered due to out o... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Compras e moda

Informação fornecida por diversas fontes externas

Libby Loves is an emerging British label offering capsule collections to update your wardrobe all designed & made in London


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Como esta empresa usa o Trustpilot

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4,6

Todas as opiniões

(189)

14 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great product.

Great product.. thoughtful packaging x will definitely be looking on the website in the future

20 de julho de 2026
Classificada 5 em 5 estrelas

Really lovely scarf

Really lovely scarf. I was unsure when ordered but I absolutely love it. Just got to wait for cooler weather now! Also postage was super quick.

17 de junho de 2026
Classificada 5 em 5 estrelas

Love the jacket

Love the jacket! So nice and great quality. Sized up to a M and as size 8/10 it has a nice slightly oversized fit. Slight delay on delivery but think that was down to the delivery company.

7 de maio de 2026
Classificada 5 em 5 estrelas

Great items, superb quality

Great item, quality and speedy delivery

16 de fevereiro de 2026
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Resposta da libbyloves

Hi Sharon,

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Classificada 5 em 5 estrelas

As always fabulous customer service at…

As always fabulous customer service at libby loves ❤️
I purchased the faux leather jacket and it is gorgeous

12 de fevereiro de 2026
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Resposta da libbyloves

Hi Renee,

Wow, thank you for the amazing 5-star review! Your support means everything to our small business. We’re so happy you had a great experience.

Classificada 5 em 5 estrelas

Arrived really quickly!

9 de fevereiro de 2026
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Resposta da libbyloves

Hi Becky,

Thank you for taking the time to leave a review! We truly appreciate your support for our small business. It’s customers like you who help us grow, and we can’t wait to continue offering you the best of what we do. See you again soon!

Classificada 5 em 5 estrelas

Gorgeous high quality clothes

Received the Georgia beautiful knitted sweatshirt, I now have two (different colours) as the quality is so good and the fit is excellent, they also wash really well. Delivery and customer service are great!!

18 de fevereiro de 2026
Opinião espontânea
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Resposta da libbyloves

Hi Pippa

We’re over the moon with your review thank you! As a small independent business, your support means the world to us. We hope to see you again soon for more unique finds!

Classificada 5 em 5 estrelas

The product was lovely exactly as…

The product was lovely exactly as coloured and described on website and arrived very quickly with no issues

9 de fevereiro de 2026
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Resposta da libbyloves

Hi Victoria,

Thank you for your kind words! We appreciate the feedback.

Classificada 4 em 5 estrelas

Brilliant love the suit

Brilliant love the suit, a little on the large side

26 de janeiro de 2026
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Resposta da libbyloves

Hi Sue,

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Classificada 5 em 5 estrelas

A refreshing change.

I love that libbyloves offers something other than the mainstream. Quality is great for the price point. Shipping is fast, and items arrive with packaging that shows that someone cares.

My last item was a shirt from the sale. It was very reduced and I thought it would be handy, but maybe not perfect. But actually it far exceeded my expectations. Great design, great price!

12 de janeiro de 2026
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Resposta da libbyloves

Hi Lynn,

Wow, thank you for the amazing 5-star review! Your support means everything to our small business. We’re so happy you had a great experience, and we can’t wait to welcome you back.

Classificada 5 em 5 estrelas
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Resposta da libbyloves

Hi Marie,

Thank you for taking the time to leave a review! We truly appreciate your support for our small business. It’s customers like you who help us grow, and we can’t wait to continue offering you the best of what we do. See you again soon!

Classificada 5 em 5 estrelas

Cici & her team in Libby loves are…

Cici & her team in Libby loves are exceptional. They go above and beyond to provide a quality service. Very happy with my delievery.

10 de novembro de 2025
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Resposta da libbyloves

Hi Ali,

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Classificada 4 em 5 estrelas

The top that I ordered has great…

The top that I ordered has great styling, the whole process of ordering and receiving was really good, quick and efficient. I didn’t give 5* review as I had a sizing query and that was difficult to resolve. I had a form which didn’t have the options that were suitable and I used it but I did want a better contact back than I had. I got some sort of pre-reset email which was pretty useless. I also wanted to know if they were open on Sunday which did seem an offer an option online but there was no way of finding out. So I took to Instagram and it’s more than a week ago now and I still haven’t had a reply to their opening times. Small things, I decided to keep my item anyway although returning would have been easy, but those are two options I feel important. I would look on the Libby loves site though and see what else they have. I think they trade out of a place called Ediit, and that wasn’t quite clear either.

29 de outubro de 2025
Classificada 5 em 5 estrelas

Great experience all round

Great experience all round

29 de setembro de 2025
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Resposta da libbyloves

Thank you for taking the time to leave a review! We truly appreciate your support for our small business. It’s customers like you who help us grow, and we can’t wait to continue offering you the best of what we do. See you again soon!

Classificada 5 em 5 estrelas

Great customer service

I love the jumpsuit! The delivery was impressively quick, and I appreciated the helpfulness of the customer service team. Thank you!

30 de setembro de 2025
Opinião espontânea
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Resposta da libbyloves

Thank you so much for your review! It truly makes our day to know you enjoyed your time with us. We’re so grateful for your support and can’t wait to see you again!

Classificada 1 em 5 estrelas

No refunds? What a scam.

Ordered online from them as I do not live near the store. Checked the returns policy said 14 days from delivery so I bought 2 dresses to try at home. Delivery was late and the dresses aren't to my taste and the sizing was too big. Went to the website and my order says not eligible for returns as per policy. Checked returns policy again, still within the returns window by a week and no reason given. Contacted them, no reply. I am appalled at this scammy approach. I wont buy another thing from them and nor should you. £150 gone. I received a welcome discount but the dresses were full price. There is no reason they shouldn't accept it back. I guess it speaks to their faith in their product and cash problems.

Avoid completely.

5 de setembro de 2025
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Resposta da libbyloves

Hello Lindsay,

We’re very sorry for the confusion and the frustration this has caused you. We did try reaching out via email yesterday regarding your return, but it seems you may not have seen it yet.

Please rest assured that your order is eligible for return, and you are very welcome to send the dresses back. We’ll be happy to process your refund once we receive the items.

If you haven’t received our email, please check your spam/junk folder, or reply here with your preferred email address so we can resend the return instructions right away.

We truly appreciate your patience and are committed to resolving this quickly for you.

Best regards,
Libby Loves Team

Classificada 5 em 5 estrelas

Lovely shirt

Lovely shirt. Quick delivery.

12 de agosto de 2025
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Resposta da libbyloves

Thank you so much for your kind review! We’re so glad you had a great experience with us. Your support means the world to our small business, and we hope to welcome you back soon!

Classificada 1 em 5 estrelas

Awfully customer service!

Ordered a knitted jacket. I loved the style but was faulty due to the material. I contacted them via email as no phone number advertised, it took them 2 weeks for a reply even though they advise that a response will be made in 24hrs. They asked for photos of faulty material, I sent evidence on the same day…this was over 2 months ago…unfortunately I still have not received a response!

31 de janeiro de 2025
Opinião espontânea
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Resposta da libbyloves

We sincerely apologise for the inconvenience you’ve experienced. We have sent you an email and hope that the issue can be resolved to your satisfaction. Thank you for your valuable feedback.

Classificada 5 em 5 estrelas

Delighted to give 5 stars after customer service recovery.

Happy to report that the issues with no delivery of my items due to fault of dhl has now been resolved and both my items have now been delivered. As one of the items couldn't be delivered due to out of stock, I was refunded this amount and given a free pair of trousers for the non delivery of my items. Excellent customer service resolution. Very impressed

3 de fevereiro de 2025
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Resposta da libbyloves

Hello,
We're delighted to hear that the issue has been resolved to your satisfaction. Thank you for sharing your positive experience!

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