We began using Life360 as to track my elderly father. Once he was no longer able to drive we tried shutting it down. I was able to close down my dads and mine, but my husband continues to get charge... Ver mais
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Absolute crap. You can’t buy a Tile without signing up for Life360 whether you want it or not. And then there’s no way to cancel it. Had to phone bank and ask them not to honour any direct debits. Til... Ver mais
My Daughter was in a serious car accident, thankfully she was alive and alert enough to call for help. I pay extra for the crash detection and it completely failed us. Life 360 is not taking accountab... Ver mais
I received the charge on my credit card of from Google Life360. I contacted Google life 360 and notified them the charge was not valid. I went around and round with them because they wanted to know wh... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Life360 is a family networking app released in 2008.
Informações de contacto
Bryant St 539, 94107, San Francisco, Estados Unidos da América
- life360.com
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Credit card fraud
I received the charge on my credit card of from Google Life360. I contacted Google life 360 and notified them the charge was not valid. I went around and round with them because they wanted to know what the account was. I told them I did not have an account. I gave them phone numbers, email addresses and they continually told me that they could not find an account associated with any of those item. I told that's because I do not have an account. I asked them to simply identify the account that was using my credit card number. They said they could not do that, which I find to be Ludacris. Of course I can take care of it through my credit card. I just thought they might be interested in preventing credit card fraud, but it seems they are not.
Absolute crap
Absolute crap. You can’t buy a Tile without signing up for Life360 whether you want it or not. And then there’s no way to cancel it. Had to phone bank and ask them not to honour any direct debits. Tile has always worked well for me but this subscription garbage just makes them look like the dirty robbing bastards that they are.
Sudden charge on my bank for Prime I did not request or want
Just checking my bank details.
Charge for £29.99
I had not ordered anything
Looking further it said TILE Prime.
NO THANK YOU.
I HAD SEVERAL as a present many years ago.
Very expensive often gave wrong location.
I found a cheaper product , better.
Where they thought I would pay more for their rubbish I do not know..
Also in the early days one said needed replacing.
Like a fool I did and the original carried on working another 12 months.
My advice.
If you need one, find the cheaper product.
Save some money and heartache.
Someone found out my location using this
Someone found out my location using this app. He may have done it as a joke but still. One word, DANGEROUS!
No accountability
My Daughter was in a serious car accident, thankfully she was alive and alert enough to call for help. I pay extra for the crash detection and it completely failed us. Life 360 is not taking accountability for this, pushing it on us for this or that. One excuse after another. Do not trust that crash detection will actually work.
Great for tracking, very difficult to close account
We began using Life360 as to track my elderly father. Once he was no longer able to drive we tried shutting it down. I was able to close down my dads and mine, but my husband continues to get charged several months later. We've followed all the instructions, we've tried chatting with them, there are no phone numbers to call. My husband logs into his account, it shows Free Membership, the Google Play Store says the subscription has expired but we are still getting charged every month.
Latest updates to Life360 aren't good
The newest update is bad compared to before. The biggest disappointment is that it no longer says how far someone is from you. You can no longer map to the person like before. I used the distance from me constantly. I also don't like the cartoon-like appearance. I don't use Waze because it feels cheap and cartoonish and now 360 is feeling the same. Bring back the old look and features.
Awful customer service
I've been using Life360 for a while and it was generally ok, aside from delayed notifications and occasionally inaccurate location tracking. However, I received a Mother's Day notification to send virtual flowers to my recently departed mummy. I then tried to find a way to disable Mother's Day notifications and when I couldn't, I emailed support. Their response was that it was a marketing ad and there's no way to turn it off. I'm well aware it was marketing, however literally every other service I've used has a concept of sensitivity and allows you to disable Mother's and Father's Day notifications. For an app whose target audience seems to be primarily families, this is appalling.
The tiles are absolutely pointless! 😡
The app works ok and we and my family can find where each other are most of the time which is perfect, but the tiles are absolutely useless, I realise they are not active trackers and that they only work if they are near Bluetooth and life360 on someone's phone but I have one in our motorhome and it's been all over the country (UK) this week and it's updated maybe three times, so utterly useless... Don't waste money on the tiles people...
Not terrible. Not great either.
Seems to be accurate enough for location but records distracted driving events (ie using phone while driving) when I'm doing no such thing (including when my phone is tucked in my back pocket.) Picks up hard braking fine, but way off on the phone use.
Maybe it's laggy and picking up me using my phone once I've stopped the car? No idea, but I'm glad I'm not a teenager trying to prove to my parents that I'm driving safely. There must be a better way of keeping drivers safe. I definitely won't be using the paid version.
This company is shocking if its for…
This company is shocking if its for kids avoid in my mind it's dangerous tells you your kids at a location when there actually home about an hour all the reviews on there app are super glad I came on here and seen how terrible it is
ZERO stars if that was an option.
ZERO stars if that was an option.
Purchased a tile for my keys. I followed the directions to activate. NEVER did activate to work. A 2nd person helped followed the same directions. Still shows that it's connected but does not find keys.
INSTEAD THE UNETHICAL BUSINESS PRACTICE, directed me, and 5 days lated charged $99 to my account as a MONTHLY recurring charge.
DO NOT BUY TILE!!
PAY TO BUY AIRTAG INSTEAD. THEY WORK AND DO NOT HAVE DIRECTIONS THAT LINK TO YOUR ACCOUNT TO STEAL MONEY FROM YOUR ACCOUNT.
Slechte app
Slechte app. Houdt waar iemand is niet goed bij. Zit ook een flinke vertraging in of iemand op locatie is op niet.
Don’t download
I cannot see addresses of family members. I don’t like this. What’s the point of having this app if you don’t have that feature. They also give you the run around on fixing the issue so I just cancelled my membership.
Sell your info to Insurance Companies and Refuse to Delete Acct
They sell your driving info to insurance companies so they can potentially raise your rates. When I requested deletion, they sent me an email at 1 AM to say they denied my privacy rights.
Glorified tracking app that doesn’t work
I would go less than 1 but that’s not an option. Collision Notifications DO NOT work as advertised! Husband was in an accident (side swiped on a round about going 40-45kmh. Force was strong enough from the other driver to spin my half ton 180degrees). Grateful no one was hurt! But my brand new truck needs a door and cab replaced. Notified Life360 that the app did not notify anyone in our circle and did not notify emergency services. I was redirected to 3 separate people, explained my problem 3 times and nothing has been done to rectify the issue.
This app sucks. Their customer service sucks even more. Basically this is a glorified tracking app who sells your information for additional profits.
If you’re going to gouge people and sell their information, make sure your app works!!!
Signed up to finally give it a try
Signed up to finally give it a try, selected the 7 day free trial only to be charged hours later for the normal membership total.
Continual nagging pop-ups are SOoo annoying
In my life360 circle we have all chosen, and are happy with, the settings we have selected. We have enabled/disabled the various configuration options so the app works the way we want it to. Unfortunately, the kind folk at life360 keep pestering us every time we open the app, and try to get us to enable different options. We are sick of the continual nagging pop-ups. Please give us a break.
TrustPilot needs the "Date of experience" but it's occurs every day!
Instant Notification During a Car Crash – Truly Life-Changing
This app might not be the most perfectly accurate one out there, but it is absolutely worth downloading — and in my experience, it has been life-changing.
I’ve had the app for over a year now, and recently my partner was involved in a car crash. The app notified me instantly. It sets off a very loud alarm, which makes you check your phone straight away. In a situation like that, those seconds really matter.
It’s incredible peace of mind, especially if you or your loved ones spend a lot of time on the road.
My partner also mentioned that during the crash his phone was thrown across the car on impact, and the alarm sound actually helped him locate it quickly so he could access it. That is such an underrated but incredibly important feature.
For safety alone, I would recommend this app. It genuinely made a difference when it mattered most.
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