I’m not impressed with customer service at all. I’ve attempted to contact them several times about me accidentally ordering 3 items instead of 1! Highly upset about not knowing if they have gotten m... Ver mais
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I’m not impressed with customer service at all. I’ve attempted to contact them several times about me accidentally ordering 3 items instead of 1! Highly upset about not knowing if they have gotten m... Ver mais
A empresa respondeu
I've been buying from them since last year and so far I experienced a good customer service. Before I shop from them I check DHGate and Aliexpress first and Lifesuny has some cheaper products than tho... Ver mais
TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slo... Ver mais
Item doesn’t work. Doesn’t get hot. I have reached out twice about a refund and have heard Nothing back from your team. I would appreciate a response and I would greatly appreciate refund othe... Ver mais
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Respondeu a 46% das suas opiniões negativas
Geralmente responde em 14 horas
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We made the MISTAKE of buying two dash cams from LIFESUNY. BIG MISTAKE. CHEAP CHINESE KNOCK OFFS SHOWED UP. WE HAVE WRITTEN MULTIPLE TIMES WITH NO RESPONSE. WE PROMPTLY RETURN THE PRODUCTS AND DEMANDED A RETURN OF OUR MONEY. NOT ONLY WERE THEY NOT WHAT WE ORDERED BUT THE CHARGED US TWICE AS MUCH AS STATED. FRAUDSTERS AND SCAMMERS. IF WE ARE NOT CONTACTED WE WILL BE FILING SUIT. The defective product was returned and received by lifesuny with no corespondence or refund. Highly suggest not doing business with this company of any kind. The product we bought was to be 50% off so we bought two. Not only was there no discount but we were charged $160.00

Resposta da Lifesuny
UPDATE TO MY REVIEW!
The company did reach out to me and made good on my account. They issued me a credit. My hope is that they make good with others and that they are trying.
I am changing my one star to four stars.
DO NOT ORDER FROM THIS COMPANY. I ordered wood floor cleaning, buy 2 get one free. The website said product was delivered but it was not delivered to me. I reached out to the company 4 times with no response. No acknowledgement what so ever. Save your money. My first contact was Feb 12th, my last was end of March.

Resposta da Lifesuny
I ordered (3) dog ear treatment buy 2 get one free $52.00 total and received some kind of paint car wax. I have reached out with no response. I will dispute the charges with my bank.
What ever you do DO NOT order from this company poor customer service and crappy service
I made a purchase by accident and Julia was able to cancel and resolve the issue. Very happy with the customer service.
Total scam . Dose not answer emails. Unable to reach by phone.I was not able to enter the amount of one. When I went back in to complete order , they had billed me for 84. Dollars. Whats with bbb, it looks hokey as well.¿¿¿¿
Ordered product and after about 2 weeks it sent me an email saying it eas delivered and I never received the product. Sent an email telling them that the same day and of course they never responded. The link to visit the store in the email is just a pasted picture that you can’t access the store from.. DO NOT ORDER FROM THIS PLACE UNLESS YOU WANT TO JUST GIVE YOUR MONEY AWAY!!!!!!
I ordered special and expensive Valentine's Day cards on January 24th, giving myself ample time to receive them and send them out. It is Feb. 6 and I have not received them. I contacted customer service twice. No return calls. If I had checked and realized this is a Chinese company, I would never have ordered its products.
TERRIBLE customer service and cheap product!! I ordered a karaoke machine for my granddaughter - purchased 12/4 and didn’t arrive until 12/31 so too late for Christmas. Should’ve known it was on a slow boat from China. Also about HALF the size depicted in the IG ad - don’t order from this company!!! IF they decide you can return, you’re responsible for shipping costs back to China! Lesson learned - wish I had checked their website before ordering!!!!
Do not buy from this company . They are not USA. I order two items and thought it did not go thru so I order again . Accidentally I order a total of 4 but I only needed 2. I contacted the support to make corrections before it ship out but received the same response back with no directions on how to correct it. Then they ship the items. It took weeks for them to arrive. I tried again to contact support about returning two of items for refund. Finally the responded but I have not received my refund yet and they said not to ship the items back because it cost too much
I never received my order for Mini Nylon Dumpling Coin Purse and o paying thru affrim. I have requested several times for refund and nothing yet: Tracking Number: SDH0078470995 and order Number: 1745247 .It is Jan 2 and still nothing. Refund requested
I purchased a Santa ornament and LifeSuny took my money, did not deliver the product and LifeSuny does not respond to my correspondence. You may want to reconsider a different company.
Ordered a lifesunny 11/14/25. It’s beginning to look like I got screwed from the rest of these reviews.
Haven’t heard a word I was given an order number when all the rest of that BS.. cannot trust anything these days
Tracking number: SDH0075436420. "ORDER LIFE" WAS 197622.
I didn't receive the book and according to the United States Post Office, I won't be receiving it because when it arrived at my local post office in Loudon, Tennessee, it was flagged as "Fraudulent" , likely due to postage issues. They also said your tracking number didn't correspond to their system. My package was sent to "Mail Recovery" and no longer able to be retrieved. On your website I sent an email to customer service requesting a refund. I haven't heard back. Others have warned about this problem with your company. They were right.
Ridiculous!!!!
34$ for 3 micro or "nano" bottles of nothing cleaning nothing!
I ordered in March 2025. At the end of April I started my first of many communications as to where my items were. When checking the tracking, my products were delivered to a different city than mine. The only thing they told me (it was a stock message) to check my neighbors and check the post office. I checked my own post office, my neighbors AND the post office they said they sent to. The tracking number is not one used by the post office. My first two emails were responded to and since then I can’t even get the same stupid reply. All my requests for a refund have not been answered. This is $70! Living on a fixed income, this hurts!
Placed an order with lifesuny on 7/21/25 for a baby product and have yet to receive items or communication regarding delivery. Have sent two emails with no response. Sadly I cannot get a refund through ApplePay since transaction has already been processed. Do not order from this company.
I ordered 2 travel clothes irons/steamers. They only get lukewarm and do not steam. I have emailed them numerous times requesting return instructions and refund and no reply. DO NOT order from this company.
I ordered a brown wallet for my son. I then ordered a black wallet for myself. They sent me another brown wallet. I sent them a message telling them they sent me the wrong colored wallet. I even showed them a screenshot showing the receipt for the order for the black wallet.
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