We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout. A special thank you to Millie, who went above and beyond to chase... Ver mais
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We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout. A special thank you to Millie, who went above and beyond to chase... Ver mais
A empresa respondeu
What fantastic aftersales services. Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the... Ver mais
A empresa respondeu
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day reques... Ver mais
A empresa respondeu
Millie Moreton was an absolute superstar, I rang needing a lot of help and guidance with regards a product and she took the time to help me build a fit for purpose quote and package, the aftersales wa... Ver mais
A empresa respondeu
Escrito pela empresa
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREEscrito pela empresa
Our Price Match Promise
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Reino Unido

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Excellent follow mup service to resolve delivery issue.
Very efficient, good communication and a great product at the prefect price.

Resposta da Lifting Equipment Store

Resposta da Lifting Equipment Store
Millie Moreton was an absolute superstar, I rang needing a lot of help and guidance with regards a product and she took the time to help me build a fit for purpose quote and package, the aftersales was excellent too! good consistent communications, all round fantastic experience! Millie is a credit to the team!

Resposta da Lifting Equipment Store
We’ve had a great experience with Lifting Equipment Store. The service has been efficient, professional, and reliable throughout.
A special thank you to Millie, who went above and beyond to chase up parts for us and ensure everything was delivered as quickly as possible. Her communication and commitment really made a difference and helped keep things moving on our end.
Highly recommend the team for their support and excellent customer service.

Resposta da Lifting Equipment Store
ANOTHER great delivery and product and quick delivery

Resposta da Lifting Equipment Store
Very easy to do business with and items came very quickly, very good service.

Resposta da Lifting Equipment Store

Resposta da Lifting Equipment Store

Resposta da Lifting Equipment Store
George was very helpful answering all of my questions
and the 2 ton lifting beam was delivered 3 days later, very pleased with the service.

Resposta da Lifting Equipment Store
Millie was great, went above and beyond to make sure we got sorted in time!

Resposta da Lifting Equipment Store
Excellent service from Gemma at the lifting equipment store, very easy account setup, first order arrived earlier than expected!
on another order we required a slight modification and serial numbers added which was no problem at all, and again quick delivery.
LES is now our prefered supplier of lifting equipment.

Resposta da Lifting Equipment Store
What fantastic aftersales services.
Having ordered some straps, there was a delay as a result of the courier. Gemma went above and beyond to help us and ensure that we had what we needed the following day.
Problems happen, and LES have shown that, they take them seriously and will sort your problems out.
No hassle, no arguments. Just fast easy solutions to the problem.
LES are genuinely one of the easiest companies that I have had the pleasure of dealing with. Other companies could learn a lot from them.

Resposta da Lifting Equipment Store
There was no issue with the company direct, there was an issue with the delivery. The delivery address on the package was correct but presume the delivery company saw the business name on it & decided to try to deliver it to the business premises rather than the actual address on it & there was nobody there to sign for it. Meaning we had to go to collect it from them to be able to receive it

Resposta da Lifting Equipment Store
We recently ordered a large fork lift Jib from LES which was sent to us direct from the manufacturers.
Unfortunately the Jib arrived on a pallet which had clearly been damaged during transportation and the Jib arrived minus locking pins.
I spoke with Millie in sales to explain the issue and the matter was dealt with quickly and efficiently and replacement pins were on their way from the manufacturer.
It's so nice that when an issue occurs that it is sorted out in a quick and efficient manner.

Resposta da Lifting Equipment Store

Resposta da Lifting Equipment Store
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day request to Yale, who kindly built and dispatched the hoist double quick, and we received it the following day. Millie's communication and help was outstanding. Many thanks

Resposta da Lifting Equipment Store
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