I bought a few sprays and candles, absolutely loved it. The sprays are incredible with a beautiful long lasting smell! My favorite is Persia. Actually regretting not getting more..
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
One word, fantastic!! From light on light's professional, appealing and very easy to navigate website, to the prompt processing, despatch and delivery time (including an option to track the order) and... Ver mais
A empresa respondeu
Beautiful, quality made soy candles with a choice of intense or subtle scent, I chose intense because I have a large house and I love them. I love that the marble jar can be refilled with my favourite... Ver mais
A empresa respondeu
Hi Farah, I've ordered from you guys before, and you never fail to disappoint. I love everything about Light on Light. The light crackle of the wood stick burning just adds to the overall comfort... Ver mais
Informações sobre a empresa
- Loja outlet
- também em
- Loja de velas
Escrito pela empresa
Spark A Light that Inspires. Light on Light is beyond just a brand, it is a vision for the future. Our 100% soy wood wick candles are handcrafted in Sydney using premium quality, vegan and eco-friendly materials sourced within Australia. Our range of stylish vessels and fragrance intensity options allow you to purchase a luxury candle completely unique to your preference. Thank you for supporting us to bring our vision to life!
Informações de contacto
Sydney, Austrália
- Info@lightonlight.com.au
- lightonlight.com.au
4,8
Excelente
41 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
5 star experience!
Great products, beautifully presented and ethically sourced, could not recommend it more.
14 de junho de 2021
Opinião espontânea
Amazing!
Beautifully presented and lovely scents. Love the ethical and environmental thought behind the range too
20 de maio de 2021
Resposta da Light on Light
Hi TH,
Thank you for the kind words. Whether it be for personal use or for gifting, the small ceremony we go through when we unwrap anything matters a lot and we aim to make this a memorable experience. Alongside this we aim to minimise our impact on the environment from day to day operations. Hope to see you back soon.
Farah :)
Love my Eid packs!
Love my Eid packs! Just the right size and I love what they contain. The product quality of Light on Light Soy Candles and their service always exceeds my expectation. Thanks guys!
17 de maio de 2021
Resposta da Light on Light
Hi Shazia,
Thank you for sharing your feedback and the 5-star review. We always aim to exceed our client's expectations. Thank you for your support and we look forward to seeing you back soon.
Farah :)
I swear it’s the best candle the smell…
I swear it’s the best candle the smell and design and the quality is the best Iam gonna buy more from light on light and told everyone in my family to buy just love it
13 de maio de 2021
Resposta da Light on Light
Hi Bibi Fatima,
Thank you for the 5-star review and the spreading the light :-). All our products are inspected and tested to ensure they are the best in the market. Quality is at the heart of what we do - Hope to see you back soon!
Farah :)
Excellent customer service
Excellent customer service and fast shipping. Package was packed well and I was happy with all the products.
2 de maio de 2021
Resposta da Light on Light
Hi Almas,
Thank you for the 5-star review. Our aim is to always exceed the expectation of our customers! Look foward to seeing you back soon.
Farah :)
Amazing and fast service
1 de maio de 2021
Resposta da Light on Light
Hi Salwa,
Thank you for the 5 star review. We always exceed our customers expectations.
Hope to see you back soon and have a wonderful Eid. :)
Farah.
So gorgeous!
Such a gorgeous product and gift! The quality and love put into Light on Light candles shines through. Cannot recommend enough!
18 de março de 2021
Resposta da Light on Light
Thank you Amy for the recommendation and 5-star review!
The Ashgabat candles are just gorgeous aren't they.
All the best and hope to see you back soon.
Farah :)
Exquisite & Divine
Everything about Light on Light is amazing, from customer service to the actual product.
It's such a relief to see consciously hand poured candles with such intense & delicate fragrances. My whole house smells amazing even if I light up my candle in a tiny corner of my house.
Cannot get enough!
1 de março de 2021
Opinião espontânea
Resposta da Light on Light
Thank you Nafeesah for the kind words and 5-star review!!!
The impression we leave with anyone we deal with (not just our customers) is of utmost importance to us. I am so glad to hear that you loved the intense version of our candles. They sure do pack a punch.
Farah :)
This is the best place to add high…
This is the best place to add high quality scents into your life. I have been looking for the perfect Car Perfumer for ages until I found it from Light on Light.
Thank you very much.
Sami
26 de janeiro de 2021
Resposta da Light on Light
Hi Sami,
Thank you for the 5-star review and awesome feedback. We struggled to find a suitable fragrance for our car as well. This is why we chose to make our own! We are really glad that you enjoy it as much as we do.
Farah :)
Beautiful quality you will want more
Beautiful, quality made soy candles with a choice of intense or subtle scent, I chose intense because I have a large house and I love them. I love that the marble jar can be refilled with my favourite fragrance again or I can try another, instead of buying another candle. They are beautifully presented and you can tell they are made with care. Comes with candle care instructions and a gift card. I bought 4 the day before Christmas Eve and gifted 2 but I am almost ready for a refill and it’s only 5 January - they are THAT good! You won’t be disappointed. Love Suave, Tiger Lily, Bonfire and Japanese Honey Suckle ❤️
5 de janeiro de 2021
Resposta da Light on Light
Hi Shareena,
Thank you for the kind words. We strongly believe that providing choice to our customers is key especially when it comes to the intensity of scents. Whether it be for personal use or for gifting, the small ceremony we go through when we unwrap something matters a lot and we aim to make this a memorable experience! Hope to see you back soon.
Farah.
Incredible peraonalised service with…
Incredible peraonalised service with the business bending over bckwards to ensure my order arrived on time. These candles are stunning and I'm really impressed that my gifts will be ongoing as they can order refills. Thanks so much.
12 de dezembro de 2020
Resposta da Light on Light
Hi Marian and Bonnie,
Thank you for stopping by and sharing the love and your experience with us! We believe service is the core of any business and will always aim to please. Also, refills is our way of making sure we minimise the waste our company produces.
Look forward to speaking with you next time!
Kind Regards,
Suhayl.
Beautiful product and fantastic and very quick turn around time
I got so excited when my parcel arrived, that I forgot to take a photo, of all my beautifully scented candles ready to put under the Christmas tree.
4 de dezembro de 2020
Resposta da Light on Light
Hi Belinda,
Thank you for 5 star review!
Christmas can be a busy time of year and we do our little part to help out!
Hope you have a joyous holiday season!
Kind regards,
Suhayl.
First of many
My order came very well packed & each pack of candles I ordered came wrapped beautifully for gifting. Suhayl was very prompt with communication & helpful throughout the ordering process. I look forward to ordering more candles in the future.
4 de dezembro de 2020
Resposta da Light on Light
Hi Ray,
Thank you for the 5 star review and kind words.
The small ceremony we go through when we unwrap something - matters a lot and we aim to make this a memorable experience!
Look forward to having you as a regular. :)
Kind regards,
Suhayl.
Love these candles
Candles are beautifully presented and have a wonderful scent that flows throughout the house. Candle burning time seems to last forever. I'm an avid candle shopper who expects value for money, Light on Light exceeded all my expectations.
1 de dezembro de 2020
Resposta da Light on Light
Hi Alanah,
Thank you for the 5 star review and the kind words.
All our jar types and each scent are tested to ensure they produce a clean burning candles. Quality is at the heart of what we do!!
Hope you have a joyous holiday season!
Kind regards,
Farah.
Service second to none!
Service second to none!
Suhayl went above and beyond to tailor to our needs with our corporate gifts for Xmas. Thank you so much. Highly recommend.
13 de novembro de 2020
Resposta da Light on Light
Hi Amy,
Thank you for sharing your experience - Working with you to create such an amazing corporate gift pack was a wonderful experience from our end as well!
Thank you again for the 5 star review and for supporting our small business.
Kind regards,
Suhayl.
Love the product and the purchase and…
Love the product and the purchase and delivery was easy and on time. The only thing to improve would to be able to write a note to the recipient of the gift...or at least let them know who it was from.
5 de novembro de 2020
Resposta da Light on Light
Hi Cath,
Thank you for the 5 star review! We really appreciate the feedback.
We do offer a personalised card for each order which is included on our website. Your feedback however has highlighted to us that the message is not communicated clearly from our end. We have amended the product descriptions to make this option clearer. Thank you again for the constructive feedback!
Sincerely,
Farah
One word
One word, fantastic!! From light on light's professional, appealing and very easy to navigate website, to the prompt processing, despatch and delivery time (including an option to track the order) and finally the finished products. Wow!!! Elegant, perfectly hand set candle wax and then the array of scents they have. Lighting up a different scented candle each night has become part of daily routine to unwind. Great work guys, all the best.
21 de outubro de 2020
Resposta da Light on Light
Thank you for sharing your experience with us and your 5 star review.
We love hearing the feedback and that you found our service professional and our website easy to navigate.
We look forward to spreading the light soon again.
Suhayl
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.