Beautiful prints, beautiful quality, fast delivery. Absolutely love our mat and once rolled out, it provides the perfect space for my three year old to do whatever she wants, whether that’s paint... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I was making a first purchase from Little Fae and couldn't fault the customer service or the quality of the mats I bought. Jess was super helpful and I'll certainly return to buy more mats in future f... Ver mais
I ordered an outlet mat from little fae having already got a totter and tumble one and wanting another but not as expensive. Can’t fault the service and it arrived promptly and well packaged. The qual... Ver mais
A empresa respondeu
Lovely mat arrived in secure packaging. Nice and soft. This is a second purchase. Worth the investment. Price reasonable compared to competitors and quality great and good selection of colours and des... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Little Fae designs premium baby Playmats for modern family homes across the UK. Trusted and loved by thousands of families, our Playmats combine beautiful design with practical everyday functionality. Our Playmats are thick, non-toxic, reversible and fully wipeable, creating a safe and supportive space for babies and toddlers to play, crawl and explore. Designed with both children and interiors in mind, they provide a soft surface for tummy time and play while complementing carefully styled living rooms, nurseries and playrooms. Inspired by Scandinavian interiors, Little Fae Playmats are created to blend seamlessly into the home while offering comfort, durability and peace of mind for parents. Families choose Little Fae for Playmats that are not only practical and long-lasting, but also beautifully designed to suit modern homes.
Informações de contacto
Reino Unido
- Info@littlefae.co.uk
- littlefae.co.uk
4,8
Excelente
260 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Stylish Playmat
I recently bought the Neptune Large Luxe Play Mat from Little Fae and love it! It’s very stylish and good quality. It’s thick enough for my baby to roll and move around safely and is easy to wipe down too. It’s definitely worth spending a little more on one of these play mats.
22 de abril de 2025
Resposta da Little Fae
Thank you so much for your lovely review, Lizzy. We’re delighted to hear you’re happy with your Neptune Large Luxe Playmat and that it’s been perfect for your baby’s playtime. It’s wonderful to know you love the style, quality and practicality. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
10/10, Fully Recomend!!!
I am so pleased with our beautiful play mat from Little Fae! It arrived very quickly, was well packaged and comes with helpful care instructions. Our baby daughter happily plays and lies on it. We have great confidence in the thickness, quality and comfort of the mat. Equally just as comfy as an adult to sit/kneel on it as it supports you too. Thank you again for such a fab and beautiful mat!
15 de abril de 2025
Opinião espontânea
Resposta da Little Fae
Thank you so much for your wonderful review. We’re so pleased to hear your playmat arrived quickly and that both you and your little one are enjoying the comfort and quality. It’s lovely to know it’s made playtime more enjoyable for the whole family. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
We love our mat !
We love our mat !! Wish I’d ordered sooner. It’s perfect and goes so well in our living room.
27 de março de 2025
Resposta da Little Fae
Thank you so much for your lovely review. We’re delighted to hear you love your playmat and that it fits perfectly in your living room. Your support of our small business means the world to us.
Best wishes,
Jess – Little Fae
Resposta da Little Fae
Thank you so much for your kind review, Niamh. We really appreciate your recommendation and your support of our small business — it means the world to us.
Best wishes,
Jess – Little Fae
The best customer service and value for money!
I have ordered with Little Fae 3 times and have received exceptional customer service each time, with responses to my emails not only on the same day but within minutes! I have contacted customer support regarding delivery timescales and also regarding stock of a certain design mat and have been met with friendly, helpful responses each time. The quality of the mats is amazing, so soft and makes me feel like my baby is safe when laying, crawling, climbing, walking (and tumbling)! I hoover my mats regularly and they have withstood this (without me following the care instructions 100%), I have had them over 12 months now and there's no damage. The best luxury play mats on the market and definitely value for money compared to competitors. I won't buy similar products from elsewhere. Thanks Little Fae!
17 de março de 2025
Opinião espontânea
Resposta da Little Fae
Thank you so much for taking the time to share such a lovely and detailed review. We’re truly delighted to hear how happy you’ve been with both your playmats and the service you’ve received. It’s wonderful to know they’ve stood the test of time and continue to provide a safe and comfortable space for your little one. Your continued support and kind words mean the world to us.
Best wishes,
Jess – Little Fae
Loved by the whole family!
Arrived super fast. Beautiful mat that feels so lovely. Although it was intended for the baby, our whole family (husband, 5 year old and 1 month old) have adopted it for their own purposes - mostly just to hang out on as it’s so comfortable!
9 de março de 2025
Resposta da Little Fae
hank you so much for your lovely review. We’re so pleased to hear your playmat arrived quickly and that it’s become a favourite spot for the whole family. It’s wonderful to know it’s bringing comfort and joy to everyone. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Beautiful mat
Great communication from the team when I needed a tracking number to arrange redelivery of my luxe mat. Arrived well packaged and with easy care instructions.
The mat itself is amazing, so comfy and I've spent more time on the floor today than I usually do with my son. Beautiful print that is far more subtle than the other more famous playmat brand. This mat is also thicker but better value than the other brands.
If I had 1 small criticism it would be to do with parcelforce who are the couriers. Terrible communication from them via a half filled in card, having missed their 1st attempt at delivery, then a 2nd random attempt after I'd already chosen a new date.
Thank you Little Fae for improving my playtime and saving my joints!
2 de março de 2025
Resposta da Little Fae
Thank you so much for your lovely and detailed review. We’re delighted to hear how much you’re enjoying your playmat and that it’s made playtime more comfortable for you and your little one. It’s wonderful to know you’re happy with the quality, design and service. We’re sorry to hear Parcelforce’s communication wasn’t as smooth as it should have been — we really appreciate you sharing this feedback and will pass it on to them. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Lovely product
Lovely product, fair price, great quality and fast delivery. First time I’ve ordered from this company and I’m very pleased.
24 de fevereiro de 2025
Resposta da Little Fae
Thank you so much for your lovely review, Katie. We’re so pleased to hear you’re happy with the quality, value and delivery of your playmat. It’s wonderful to know your first experience with us has been such a positive one. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
The mat is perfect apart from the…wrong colour
The mat is perfect apart from the colour
I ordered a green mat and received a yellow
19 de fevereiro de 2025
Resposta da Little Fae
Thank you for your feedback, Susan. We’re pleased to hear you’re happy with your playmat, though we’re sorry the colour wasn’t quite what you expected. We did look into this at the time and confirmed that the correct green design was sent — we don’t produce or stock any yellow playmats. Colours can sometimes appear slightly different depending on individual screen settings, but we completely understand how this can happen. We also offered a return, though you kindly chose to keep your mat. We really appreciate your understanding and your support of our small business.
Best wishes,
Jess – Little Fae
Great product couldn’t recommend enough
Great product, fantastic quality and fantastic service
30 de janeiro de 2025
Opinião espontânea
Resposta da Little Fae
Thank you so much for your lovely review, Rosie. We’re delighted to hear you’re happy with the quality of your playmat and the service you received. Your recommendation and support of our small business truly mean the world to us.
Best wishes,
Jess – Little Fae
Quick delivery and wonderful quality…
Quick delivery and wonderful quality playmat. Lovely company who respond quickly to any questions you may have.
1 de dezembro de 2024
Opinião espontânea
Resposta da Little Fae
Thank you so much for your kind review, Kelly. We’re so pleased to hear your playmat arrived quickly and that you’re happy with the quality and service. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Quality of the products are great
Quality of the products are great. The customer service is excellent.
25 de janeiro de 2025
Resposta da Little Fae
Thank you so much for your lovely review, Rosie. We’re delighted to hear you’re happy with both the quality of your playmat and the service you received. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
This is the second play mat that we…
This is the second play mat that we have bought and just love the quality of the product. It was very easy to order and shipping was straightforward.
8 de janeiro de 2025
Resposta da Little Fae
Thank you so much for your lovely review, Kevin. We’re so pleased to hear you’re happy with your second playmat and that ordering and delivery were smooth. It means so much to have returning customers — your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Easy ordering
Easy ordering, prompt delivery.
Very happy with mat for grandchildren.
My daughter in law has one so knew what I was getting.
Thank you
6 de janeiro de 2025
Resposta da Little Fae
Thank you so much for your lovely review, Linda. We’re delighted to hear your playmat arrived promptly and that it’s perfect for your grandchildren. It’s wonderful to know your family already enjoys our mats and that you chose to order one too. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Very prompt polite and friendly drivers…
Very prompt polite and friendly drivers the journey very good smooth well driven couldn’t fault it
14 de dezembro de 2024
Resposta da Little Fae
Thank you so much for your review, Lindy. We’re really pleased to hear your delivery went smoothly and that everything arrived safely. We’re so glad you had a positive experience and truly appreciate your support of our small business.
Best wishes,
Jess – Little Fae
Excellent product and service
Excellent helpful personal service to ensure the mat arrived on time for me. Very good quality product.
9 de dezembro de 2024
Resposta da Little Fae
Thank you so much for your lovely review, Laura. We’re delighted to hear you were happy with both the service and the quality of your playmat. It’s wonderful to know it arrived in time and met your expectations. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Beautiful playmat
Beautiful playmat. Really comfy, great size and easy to clean.
13 de dezembro de 2024
Resposta da Little Fae
Thank you so much for your lovely review, Lucy. We’re so pleased to hear you’re happy with the comfort, size and practicality of your playmat. Your support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Outstanding customer service
Outstanding customer service!
Needed a next day delivery and got a quick response. This was amazing customer service and very quick communication. And on the upside baby loves the mat!
4 de dezembro de 2024
Resposta da Little Fae
Thank you so much for your lovely review, Sarah. We’re delighted we could arrange next-day delivery and that our communication helped. It’s wonderful to hear your baby loves the mat. Your support of our small business means the world to us.
Best wishes,
Jess – Little Fae
I ordered two playmats from little fae…
I ordered two playmats from little fae and was very pleased when I received them. They are very good quality and well designed. I have ordered an additional three. I must also add that I am very impressed with their customer services, they respond in good time and are very helpful. I will definitely order from this company again.
26 de novembro de 2024
Resposta da Little Fae
Thank you so much for your lovely review, Sade. We’re delighted to hear how happy you are with your playmats and that you’ve chosen to order more. It’s wonderful to know you’ve been pleased with both the quality and our customer service. Your continued support of our small business truly means the world to us.
Best wishes,
Jess – Little Fae
Ideal!
Absolutely thrilled with our playmat! The reversible design is not only beautiful but also blends seamlessly into our home, offering both style and practicality without compromising on safety.
After using other mats with my son, I knew I wanted something of superior quality when I had my daughter - something that would remain useful long after the crawling and walking stages. This mat exceeded my expectations!
The memory foam is incredibly comfortable, providing the perfect balance of softness and support. It’s been thoroughly tumble tested by my 7-month-old and has held up beautifully. It stays warm to the touch, is easy to clean and such a worthwhile investment for little ones.
I highly recommend this mat to anyone looking for a functional, safe, and stylish addition to their home.
20 de novembro de 2024
Opinião espontânea
Resposta da Little Fae
Thank you so much for your wonderful and detailed review, Rachel. We’re thrilled to hear your playmat has exceeded your expectations and that it’s providing the perfect mix of comfort, safety and style for your family. It’s lovely to know it’s been such a worthwhile addition to your home and that your little one is enjoying it too. Your recommendation and support of our small business truly mean the world to us.
Best wishes,
Jess – Little Fae
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.