Little Green Radicals Opiniões 

64
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Absolutely love Little Green Radicals, the clothes are so soft and wash really well. Having boys it’s sometimes hard to find clothes with designs that aren’t the traditional dinosaur/robot/digger patt... Ver mais

Classificada 5 em 5 estrelas

I love little green radical clothes which I buy regularly for my son. They are always soft, good quality, great gender neutral designs, but with lovely colours and plenty of choice. I never have any p... Ver mais

Classificada 5 em 5 estrelas

My most favorite clothing brand for kids. Everything is so soft,beautiful and durable. The clothes are highest quality of cotton,super breathable in the summer, very warm in the winter. Their sales ar... Ver mais

Classificada 5 em 5 estrelas

I’ve bought a few things including dungarees and a set of bibs and really love them, all are great quality so far and in gorgeous colors. Love the brand’s ethics too and that they have bibs made with... Ver mais

Informações sobre a empresa

  1. Loja de moda infantil

Informação fornecida por diversas fontes externas

We make clothes for free-range little people with lively minds and busy bodies. Our colourful, playful prints and timeless, unisex styles are made to last, so our clothes stand the test of time and can be passed down again and again. We only use the best quality organic and Fairtrade cotton that’s better for your child, better for the planet and better for the farmers.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

64 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

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4,5

Todas as opiniões

(64)

39 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

My favourite brand for children's clothing

I love Little Green Radicals so much, they are just a fantastic company. From brilliant values, to clothes of amazing quality, and the majority of their items being unisex, I've been a repeated customers via their online shop and looking for second hand Little Green Radicals on Vinted.

Whether I've bought new clothes or LGR second hand, the items wear so well. I've purchased many knowing that for any future children, no matter the gender, they'll be able to reuse these clothes and they won't look like "hand me downs".

I've spoken to the customer services team about a return and an out of stock item, and they've friendly and quick to answer both times.

If they could just make some adult clothing now too, I'd love to match my little one in both looks and comfort!

24 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Avoid!

I placed an order for clothes on 24 May with next day delivery, knowing it was a bank holiday weekend, so I expected the order to arrive by Tuesday. I received no dispatch confirmation, and when I tried to contact customer service, none of my calls went through. I emailed and was told there had been a warehouse error, and my order had only just been dispatched.

They sent me a tracking number with no courier info, so I had to waste more time figuring out who had my parcel. By Thursday, the courier still hadn’t received it, and I had to chase the seller again. No one would answer the phone, and emails went ignored. When I finally got a response, I was told there were now courier issues and that delivery would be delayed another 1–3 working days.

At that point, I requested a cancellation. No confirmation — nothing. I only knew the parcel was being returned because I checked with the courier myself. The seller did not update me until 4 days later, when they did apologise.

To be clear, I actually really like the brand’s eco-friendly values and that their clothes are made from organic cotton. That’s one of the reasons I chose to shop with them in the first place. But if you’re going to offer next day delivery, you need to deliver on that promise — and when things go wrong, your customer service should be there to support.

The combination of failed delivery and poor communication is not just frustrating — it’s completely unacceptable. This ordeal caused me stress, wasted time, and ruined a special occasion I had planned for.

Frankly, it’s insulting to treat customers like this. Avoid this company unless you’re happy to be ignored and disappointed.

24 de maio de 2025
Opinião espontânea
logótipo da Little Green Radicals

Resposta da Little Green Radicals

Hi Yan,

Thank you for taking the time to share your experience — we’re genuinely sorry that your delivery and communication didn’t meet expectations, especially at such an important occasion for you.

While we did respond to your emails within 24-48 hours and issued a full refund of shipping then entire order as requested, we completely understand that the delays, courier confusion, and small gaps in communication created unnecessary stress and disappointment for you, which is simply not good enough. That’s not the level of service we aim to deliver, and we’re truly sorry for the impact it had — particularly when you chose us because of our sustainability values.

Since the conclusion of this on the 2nd of June, we’ve raised this internally to review what went wrong with the warehouse and courier handover, and we have also made improvements to how we communicate updates when orders are delayed. You were right to expect clearer, more proactive communication from us.

We appreciate your honest feedback — and despite this experience, we hope we might have the opportunity to restore your trust in future.

LGR x

Classificada 2 em 5 estrelas

Really irritating website

Really irritating website, can't just browse without constant pop ups and email sign up requests. Just wanted to buy some items but couldn't so didn't.

21 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The most wonderful company

The most wonderful company, really nice quality clothes, beautiful thick cotton, the sweaters are 🤩🤩🤩 I had an issue with sizing and customer care team were just wonderful. Feels like you’re dealing with a small family business ❤️ keep it up!

8 de novembro de 2024
Opinião espontânea
logótipo da Little Green Radicals

Resposta da Little Green Radicals

What a lovely review - thank you so much!! Have passed it on to our Founder, production team and customer service as they will be delighted with this feedback :)

Classificada 5 em 5 estrelas

Happy first time customer

Just purchased some items and found the quality, shipping and shopping experience great. Have recommended to friends and plan to buy more in the future.

31 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely eco clothes & great customer service

We were very fortunate to be gifted baby clothes from LGR for our 1 year old and they are so lovely. I especially have to thank Christie from the Customer Service team who was very helpful when I needed to exchange an item and completely messed up the order lol. Thank you for all your help, from a very sleep deprived mammy 🙈

2 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

I receive almost everyday emails from…

I receive almost everyday emails from them after one shopping. I have never subscribed. I can unsubscribe and I did but issue is that they spam you without your consent.

20 de outubro de 2024
Opinião espontânea
logótipo da Little Green Radicals

Resposta da Little Green Radicals

We are very sorry to hear this! You can unsubscribe at the bottom of our emails or if you'd prefer, you can email customerservice@littlegreenradicals.co.uk with your email we can manually unsubscribe you.

Classificada 5 em 5 estrelas

Excellent customer service & super product

I have been SO impressed with the customer service at little green radicals - unfortunately my item was out of stock, I was contacted straight away with a personal email. They very generously agreed for me to choose another item and gave me a discount for my inconvenience. The item arrived quickly, suitably packaged and a really good quality item. Will certainly be using them again and will be recommending to all my friends.

8 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to use store

Easy to use store. Packaged well, and high quality clothing.
Received email about delivery at each stage, lines of communication were clear and no problems occurred.

24 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Love this brand

Love this brand, their clothes and customer service. I’ve been buying from them for over a year now. Happy with the clothes and bed linen.

14 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic company

This is such a great company their clothes are quality and very attractive. The items are dispatched quickly and they really care about their customers.
In one instance, I had to leave an honest review stating that the size did not match the size of my child, but explained as I had taken the tags off I couldn’t return and had just reordered the item, one size up. I was disappointed when the same problem happened again.
The company went out of their way to get in touch with me to discuss the issue. They offered me a voucher covering the cost of the items so I was able to buy something nice for my son. Such a lovely company and the clothes are quality. Would highly recommend

1 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

The customer service at this company is…

The customer service at this company is top notch! It is very hard to find great companies these days but Little Green Radicals is one of them. I had a minor issue with my order and the attention I received was absolutely incredible and far exceeded my expectations. The products I ordered were of great quality as well. Definitely will be ordering regularly and will refer to friends. Five stars!

15 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best quality

The clothes may cost a little more than fast fashion products but the quality is way better cotton is super thick, resistant to multiple machine washes, colors remain brilliant through the years, and the textures are lovely. Moreover, they pay great attention to the environment and global sustainability.

1 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I don’t agree with the negative reviews…

I don’t agree with the negative reviews on here at all. We buy loads of clothes from this ethical company for our little girl and they are always lovely…really good quality, durable, wash well with gorgeous and unique prints and styles. Delivery is always speedy and you can get real bargains in the sale. Customer service has always been excellent for us too on all of the many occasions we have ordered.

12 de março de 2023
Opinião espontânea
Classificada 3 em 5 estrelas

Piling of fabric after a few wears

Waiting on a shipment for a large order but somewhat skeptical of all the good reviews now as a recent purchase from a third party retailer has developed piling after just a few wears. Disappointed as the fabric was soft and I have been looking for soft organic clothes due to my child’s eczema

1 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Best product! Best customer service!

Not only the best quality product but excellent aftercare, immediate refund, responsive and super friendly customer service ( with Caroline leading there)!
Honestly I wish all the companies had those standards and business ethics!

11 de fevereiro de 2021
Opinião espontânea

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