Little Helper Opiniões 

507
•
TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really happy with the Little Helper high chair. It’s sturdy, well made and feels very safe and secure for my little one. It’s also practical and easy to clean, which makes mealtimes so much ea... Ver mais

Classificada 5 em 5 estrelas

Our daughter loves her fun pod so she can be involved with what we're doing in the kitchen and it is great quality and very well made! The website is great and I'd highly recommend to friends and fami... Ver mais

Classificada 5 em 5 estrelas

Little Helper desk with two chairs has been amazing for our toddlers, who have used it to do art with their grandparents, prepare fruit for pancake days, create with play dough , drawing, jigsaws,... Ver mais

Classificada 1 em 5 estrelas

We bought a “wooden” children’s table and chairs. Calling it wooden is a stretch! It is the cheapest of cheap hard cardboard instead of wood with a shiny sticker on top to resemble wood. Definitely no... Ver mais

Informações sobre a empresa

  1. Loja para bebé
  2. Loja de brinquedos para crianças

Informação fornecida por diversas fontes externas

Our Fun Pod allows your toddler to stand unaided beside you at the worktop whilst helping with the pots, painting or simply just watching you cook without the worry of them injuring themselves.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

507 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 35% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,8

Todas as opiniões

(507)

88 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great company

Great company, great customer service, very responsive to emails/requests etc.

Would 100% use again. Thanks Little Helper!!!

2 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Products & Customer Service!

What a lovely company! Easy checkout - fast shipping and great customer service.

We bought the grey FunPod and we love it! My little boy is 2 years old and will be able to use this right up until 6 years. We use it for cooking, playing with water at the sink, playing games at the breakfast bar, and playing with his playdough and paints on the worktops as he doesn’t like to sit for these activities. He even uses it in the garden with his Daddy to help hang the washing!

Emailed with some questions prior to purchasing and they were super helpful and quick to reply!

22 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible store.

Horrible store.
First we had a insane 5week delay. Then they sent us the wrong item.
Had to wait another 12 days for the correct item, which was damaged + they didnt send the complete set we ordered. Sent an email, barly got a respond. Said they would refund some money, we never got that. They never sent the missing item.

They now want us to send the wrong item back. We said we refuse to do that before we get all the items we ordered and the refund they promised us.

Now they wont respond anymore.

Scam store if you ask me.

26 de julho de 2024
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

We do not have an order against this name. Please reply with your full order number and we will review this immediately and resolve if this is an order placed with us. We do wish to put this right if this is an error on our part. Kind regards, Little Helper.

Classificada 5 em 5 estrelas

Great company 5 🌟

Great company! I ordered a table and chairs for my 1&3 year olds and it was lovely, looks great and very well made and easy to put together. So glad I ordered from this company, fab customer service too.

23 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Toddler loves it!

Toddler loves it!
Purchased this as others were too open at the sides and didn't feel very safe. This tower fully surrounds my toddler and lets them get up to the sink and worktop level to help mummy in the kitchen. Easy to build, the only regret I have is letting toddler eat dinner in it once as now all meals seem to have to be taken in the tower.

26 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Product not arrived. Poor customer service

Ordered a highchair for my little boy and it said delivery within 3 business days. I haven't even had shipping information and my emails are going unanswered and I cannot seem to find a phone number to escalate this further.
After posting this review I finally received an email response to say the highchair got lost en route to the hub and now they are out of stock until end of July beginning of August. They said if I don't want to wait they can offer me alternatives. I asked for the alternatives but had no response so emailed the following day to ask them to cancel my order and I will purchase elsewhere. Still no response and no phone number to get a quicker response from them. Would never order from them again and definitely would not recommend. The highchair is still listed on the website for delivery within 3 days so I just hope no one else orders it and has the same issues.

17 de julho de 2024
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

Unfortunately from time to time, couriers do lose parcels and sadly, this is completely out of our control. We are awaiting stock and suffering delays for restocks due to the ongoing crisis within logistics. You ordered the item on 10th July in the evening on a 3-5 business day leadtime promise.
On 17th July, we advised that your order had been lost and that we were waiting for more stock and asked if you would like alternatives offered which we did email to you. We do like to offer customers very similar alternatives so that it saves you having to go back to the beginning of a search. Upon rejection of this, we immediately refunded you. Please accept our genuine apologies that you had issues and we hope you are happily weaning your tot now with a new high chair.

Classificada 5 em 5 estrelas

Lovely company

Lovely company, product i bought was childs table with 2 chairs. Easy assembly and sturdy. Product arrived in a few days and it was great value for the money. Impressed.

20 de junho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

wrong product

purchased a sandpit for my grandchildren for £129, they delivered a smaller one for £109. (i would not have bought this one as i can by elsewhere for £60) . I did not realise until i was sent a picture. so complained and asked for a refund of £70 to make a price match. they only offered £45 or complete refund so i now have to dismantle and find a box to return!!!!!

28 de junho de 2024
Opinião espontânea
logótipo da Little Helper

Resposta da Little Helper

We are truly sorry you had this experience with us. We have since put measures in place at the warehouse to avoid a future mis-ship of a similar item. Upon collection of the item a refund was immediately issued. Once again Rachel, please accept our genuine apology. As is with human intervention in the warehouse, mistakes can occur but thankfully this is very rare and I am only sorry you were victim to this. Kind regards, Little Helper

Classificada 5 em 5 estrelas

Wooden toddler table and chairs

I recently bought a wooden toddler table and chairs and it’s a wonderful addition! It replaced a plastic alternative which was slippery on the floor and my daughter had a number of accidents trying to get onto the chairs. This table is sturdy and safe, has great storage, and looks very well made. Delivery was quick and easy.

2 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

VOLEURS

Bonjour, j'ai passé commande d'un meuble de rangement de jouet fin mai, j'ai recu une autre marchandise (un gros colis : tour de pisicne plastifié). j'ai envoye de multiples mail et photos pour signaler que le materiel recu n'etait pas celui que javais commandé. Ils ont dit qu'ils voulaient recuperer la marchandise avant de m'envoyer la commande. Mais ils n'envoient personne, ne veulent pas m'envoyer ma commande ni me rembourser: resultat: ce gros colis reste dans mon salon depuis deux mois, je ne suis pas remboursée et n'ai pas ma commande !! c'est scandaleux. J'ai mème pris une demi journée de congé en prevision de leur passage pour reprendre le colis!!!
A fuir absolument... je vais porter plainte d'ailleurs.....

20 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Quality product from a quality company

Having bought a kitchen helper from this company before I didn’t hesitate in going back to them for another one as the quality, efficiency of service and speed of delivery had been excellent. This time it was exactly the same. Great company and superb service.

9 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

How customer service should be 😀

Order a my little helper stand for our grand daughters 1st birthday. Unfortunately arrived damaged so i contacted them and they sent a replacement next day and a UPS for pick up for damaged item. I said it was a little hassle waiting in and they apologised and offered to send an activity pack as a way of a sorry. This is real customer service in action. Thank you

10 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great company

Great company, excellent fast delivery and the easel I purchased was great, sturdy and ideal for little ones. Lots of creativity to be had with this well made present for my 2yr old neice. Very happy customer

23 de maio de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Item was very different quality from the photos

The first few images used on the listing for the large bamboo hanging rail showed a robust hanging rack with thick glossy varnished wood and side supports which are made from single lengths of wood (which I specifically looked at and zoomed in on the images). This rack is sold by a few retailers including Debenhams and all use exactly the same set of photos. On the Debenhams site it also says that this rack is good for weights upto 100kg but Debenhams are a littler dearer so I bought it from Little Helper.

What turned up was a box of thin bits of untreated wood which looked flimsy and very little packing material. The uprights were in two sections and unfortunately all the joints were cut off centre so when fitted together they weren't flush. The wood was also so thin in places that some of the short screws provided went right through the join sections and came out the other side. The shelves had slats which were bendy so there's no way you'd want to put books on them (like in the illustrative photo) and the hanging rail was also bendy - so not that practical unless you just want to use it for t shirts.

Basically, it's a piece of cheap junk but it cost just shy of £90 quid so it's really disappointing and not in the least bit funny, especially as I can't return it because I assembled it. There are lots of bamboo hanging racks out there for around £40 but I paid a bit more because I wanted something sturdy and was happy to pay more for a decent quality product. I spent ages looking at the pictures of this one and I feel completely ripped off by what turned up. I'd warn anyone planning on buying this product from any retailer to go careful as you might get the thing that's in the picture or you may get some utter rubbish which is nothing like as good and certainly not worth the money.

30 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Folding Eco 100% Bamboo Wood | Freestanding Clothes Rack with 2 Shelves & Side Hooks | Natural | 1.6m High

Very good. Would highly recommend this independant family business to all. I purchased a bamboo wood clothes rack and it works great. Very strong and sturdy, and can hang several items on it. My parcel also came with a glove, preventing any splinters when assembling the rack. Also includes some spare parts if needed. Price was also very good considering the quality. Thank you and would buy again! This review is in addition the the review I have already left on your website. Have a wonderful week ahead.

20 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant playmat

We recently bought the colourful jigsaw playmat for our little one. Absolutely brilliant products, saves our knees from the hard flooring and so easy to assemble and take apart to change. They were dispatched quickly and the communication from the company couldn't be faulted. Brilliant!

22 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great supplier

Great supplier, quick dispatch, and delivery time excellent.
The balance bike is excellent for first bike.
Sturdy and very easy to assemble.

11 de abril de 2024
Opinião espontânea

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