Little Ones London Opiniões 

2570
•
TrustScore: 4.5 em 5

4,3

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really grateful to Hannah K for all her help throughout the recruitment process. She was friendly, professional and incredibly efficient from the very beginning. Everything happened so quickly a... Ver mais

Classificada 1 em 5 estrelas

The service presses you to pay their fee immediately. It is all about pressuring you to sign, but the helpers/tutors you find can easily switch to another job, and they don't reimburse even partially... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely management team! I’m so grateful to be part of Little Ones. My manager Matt has gone above and beyond to help me find new roles with families, always keeping me updated with interviews and opp... Ver mais

A empresa respondeu

Informações sobre a empresa

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  3. Serviços de recrutamento

Escrito pela empresa

Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(2570)

142 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Alex from little ones London is highly…

Alex from little ones London is highly professional, reliable, caring and easy to communicate with. I’m registered with many nanny agencies, but in the short week Alex took the action and good care to find me the perfect role and work for a lovely family. That’s my second time experiencing and having the opportunity to work for great family. I can’t to thank you enough for the kindness and help! Alex is fantastic!

15 de junho de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Pavla,

We are so happy you had such a wonderful experience with Alex. It is fantastic to hear that he has helped you find a suitable position twice. Thank you for your kind words.

Classificada 5 em 5 estrelas

Little ones have been great!

Little ones have been great in supporting me in finding a new role. Kusum has been consistent in making sure I’m happy and sharing information between me and the client. The whole process has been smooth and everything involved was completed quickly. Thank you for all your help, 100% recommend.

15 de junho de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Amber,

We are so thrilled to hear about your wonderful experience with Kusum! It is fantastic to know her professional and patient approach has been helpful.

Best,
Little Ones

Classificada 5 em 5 estrelas

Que aprendí demasiado y fueron muy…

Que aprendí demasiado y fueron muy pacientes con lo del inglés

29 de novembro de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Dear Manuel,

Thank you so much for the kind words - it's great to know that you've had a positive experience with us!

Best,
Little Ones

Classificada 5 em 5 estrelas

Course material and tutor feedback

Having the tutor go through the co material in depth giving lots of examples scenarios also being able to give in coursework and get feedback has helped quite a lot and to be able to complete the course to the highest level. Thank you so much for your support.

10 de maio de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Anita,

Thank you so much for the positive feedback - we're pleased to know that the courses have been beneficial to you, and look forward to supporting you again in the future.

Best,
Little Ones

Classificada 5 em 5 estrelas

Lauren has been always ready to help…

Lauren has been always ready to help and professional with me. Great advicer

8 de junho de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Naomi,

Thank you so much for the kind review - it's great to know that Lauren has been of assistance to you; we'll be sure to pass our kind words to her.

Best,
Little Ones

Classificada 1 em 5 estrelas

Theft of valuables by a housekeeper!

Do not use Little Ones !
I was provided with an utterly useless temporary housekeeper who spoke no English and as a replacement was given a lady named Maria with no DBS . Maria proceeded to steal £5000 worth of clothing including a brand new Hermes wallet, a Roland Mouret Dress and a vintage summer dress with great sentimental value. James & William have avoided my calls & emails and I have reported this woman to the police.
Be very careful, they have no care for you or your family, they just want their fee!!!!

8 de junho de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Ms Parrish,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one and the situation you describe is absolutely not what we expect of our consultants or candidates.

I have contacted you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 5 em 5 estrelas

Yes I really feel the staffs are very…

Yes I really feel the staffs are very coordinating and helpful professionally. I had great experience talking to them. I would love to work with them.

25 de maio de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Hemanti,

Thank you for the lovely reviews - it's so great that hear that our consultants were able to help you. Do reach out to us if you require support again in the future!

Best,
Little Ones

Classificada 5 em 5 estrelas

Thank you very much

Thank you very much, Dounia was great and we have hired a wonderful housekeeper/nanny. Would recommend.

22 de maio de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Gracie,

Thank you for taking the time to leave us a positive review - we're pleased to know that Dounia has been of assistance to you and we'll be sure to pass your kind words to her.

Best,
Little Ones

Classificada 5 em 5 estrelas

Little Ones is a great nanny agency for…

Little Ones is a great agency for nannies in London. They are professional and thorough in their approach to matching families with nannies. Lauren is particularly experienced and is friendly easygoing and always goes the extra mile. Would 100% recommend.

14 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Rebecca was absolutely amazing…

Rebecca was absolutely amazing throughout my job search. She was supportive, professional, and really took the time to understand what I was looking for in a nannying role. Thanks to her help, I found a job that’s a perfect fit for me. She kept me updated throughout the whole process and made everything feel so much less stressful. I’m so grateful for all her hard work and would highly recommend her to anyone looking for a reliable and caring recruitment agent!

12 de maio de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Chan,

Thank you for taking the time to leave us a positive review - we are thrilled to know that Rebecca has been of assistance to you and look forward to supporting you throughout your placement.

Best,
Little Ones

Classificada 5 em 5 estrelas

Very easy method. Friendly. Updated with all new guidelines.

I've been getting my Paediatric First Aid certificate with Little Ones every 3 years for the last 9 years and every time I've seen improvements in both courses on top of all the updates from the government. They've manage to develop a very easy and clear method which makes the whole process very easy and productive for the participants.
Easy to book online via their website. However, don't try to book it in a rush as I did because I ended up very confused... I contacted the company and they helped me straight away.
Laura is extremely professional and answered all my questions.
Gary was the health professional who run the practical part of the course I attended this year. He's very knowledgeable and explains the list of topics very well. He also has a good sense of humour, which made the session fun. Gary (@nma.training)is friendly and very respectful, and he made everyone feel comfortable and engaged with interest.
Good location at the heart of Fitzrovia.

9 de maio de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi there,

Thank you so much for the positive review, and for the continued trust over the past 9 years. It's truly great to know that our courses have been beneficial to you. We'll be sure to pass your kind words to both Laura and Gary - they will be delighted to hear your feedback.

Best,
Little Ones

Classificada 1 em 5 estrelas

Very poor service - don’t waste your time

Very poor service. I’ve now decided to go with a different agency after being ignored by two members of staff for over a week. I had to continuously follow up and chase updates on each interview myself, and when I finally raised my frustration, the explanations were that the account manager was either on holiday, off sick, or having ‘WhatsApp issues’. Overall, a complete waste of time and very disappointing communication throughout.

11 de maio de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Ms Wetzlmair,

I am sorry to hear that you are not satisfied with your Little Ones service.

We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one and the situation you describe is absolutely not what we expect of our consultants or candidates.

I have contacted you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,
James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 5 em 5 estrelas

Excellent!

Excellent experience with Little Ones! The team who looked after our search were so efficient, helpful and supportive. Highly recommend!

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Inca was so helpful in the process of…

Inca was so helpful in the process of finding a family. I really appreciated her transparency, efficiency and kindness. A very important asset to Little Ones.

20 de abril de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Lily,

Thanks so much for your positive review - we'll be sure to pass your kind words to Inca! Best of luck in your new position, and don't hesitate to get in touch if you have any questions.

Best,
Little Ones

Classificada 5 em 5 estrelas

A highly professional and…

A highly professional and well-structured environment that provides all the necessary support and information for individuals working with children. The organization demonstrates a strong commitment to quality, with excellent teaching standards and a nurturing, child-centered approach. The atmosphere is kind, respectful, and supportive, fostering both personal and professional growth. In addition, the compensation is fair and reflects the value of the work carried out.

20 de janeiro de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Linka,

Thank you for your kind review. We’re delighted to hear that you’ve had a positive experience with Little Ones so far. We look forward to continuing to support you throughout your placement.

Best,
Little Ones

Classificada 5 em 5 estrelas

Kind and thoughtful work

We had a very good experience with Little Ones London. They understood our requirements perfectly and sent us excellent candidates. It was handled really well by Frank, who was kind and very responsive. We would recommend Little Ones to others in a similar situation to us.

17 de abril de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good morning Peter,

Thank you so much for your kind feedback - we're thrilled to know that Frank has been of assistance to you, and will be sure to pass your kind feedback to him!

Best,
Little Ones

Classificada 5 em 5 estrelas

I can’t recommend Natalia highly…

I can’t recommend Natalia highly enough. She has been absolutely amazing throughout my journey of finding my dream job. From the very beginning, she has shown genuine kindness, patience, and a real commitment to helping me succeed.

Her communication is outstanding—always clear, prompt, and supportive. No matter the question or concern, she has consistently been there to offer guidance and reassurance, which made the entire process feel so much less overwhelming.

What truly stands out is how much she cares. Natalia goes above and beyond to provide help and encouragement, and it’s clear she is passionate about what she does. Thanks to her support, I felt confident and motivated every step of the way.

I’m incredibly grateful for everything she has done and wouldn’t hesitate to recommend her to anyone looking for professional, dedicated, and compassionate support.

15 de abril de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Mia,

Thank you so much for your positive feedback. It's great to know that Natalia has assisted you in finding your dream job - we look forward to supporting you throughout your new placement.

Best,
Little Ones

Classificada 5 em 5 estrelas

Emily is a lovely young professional…

Emily is a lovely young professional lady, had me at ease through zoom call interview ❤️❤️

8 de abril de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Helen,

Thank you so much for taking the time to leave us a positive review - we're thrilled to know that Emily has been of assistance to you and look forward to supporting you further.

Best,
Little Ones

Classificada 5 em 5 estrelas

I cant thank Laura enough for all the…

I cant thank Laura enough for all the amazing support she gave me throughout!
She was professional and very helpful at the same time.
She gave me the right pointers prior to the interview and that guided me successfully.
I would highly recommend Laura and am so grateful and truly appreciative of all her efforts.

2 de abril de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Harjinder,

Thank you so much for your lovely review. We're pleased to know that Laura has been of assistance to you and look forward to supporting you further.

Best,
Little Ones

Classificada 5 em 5 estrelas

Mind blowing experience

My experience has been so awesome. Miss. Kusum ( little ones ) has been extremely supportive, full of positive attitude and she was very friendly. The way she communicated, felt like one of my best friend been helping to get a good role. She figured out my requirements for the role what I wanted and she exactly got me the similar role. And eveytime she called , I was always very excited. To answer because I knew there will be a person with cheerful voice and humble nature. I felt I was prioritised always.
She solved all my issues and cleared doubts. Basically she s available with beautiful and helpful attitude.
I wish her all the best for future.
Thanks a lot Kusum

26 de março de 2026
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Hi Amber,

Thank you so much for your positive feedback! We aim to deliver great service every day; we'll be sure to pass your kind words to Kusum.

Warm regards,
Little Ones

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