Little Ones London Opiniões 

2569
•
TrustScore: 4.5 em 5

4,3

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I’m really grateful to Hannah K for all her help throughout the recruitment process. She was friendly, professional and incredibly efficient from the very beginning. Everything happened so quickly a... Ver mais

Classificada 1 em 5 estrelas

The service presses you to pay their fee immediately. It is all about pressuring you to sign, but the helpers/tutors you find can easily switch to another job, and they don't reimburse even partially... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely management team! I’m so grateful to be part of Little Ones. My manager Matt has gone above and beyond to help me find new roles with families, always keeping me updated with interviews and opp... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agência de protecção de menores
  2. também em
  3. Serviços de recrutamento

Escrito pela empresa

Little Ones is an established London Nanny and Housekeeping agency. We have been specialising in the placement of bilingual and English-speaking Nannies, providing childcare solutions since 2005. We are the leaders in our field. We are proud to promote bilingualism and intercultural understanding through educating children with articulate bilingual and English speaking Childcare-givers. We understand the importance of language development in a child’s early years and we recruit candidates who share the same ethos. We understand that the roles of a Nanny, a Nanny-Housekeeper and a Housekeeper are very different. This is why our consultants are specialists both in the vocations and cultures of the people they place. We guarantee we can make the domestic recruitment process positive, personal and above all stress free.


Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 95% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,3

Todas as opiniões

(2569)

141 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Great experience

Really friendly, professional and helpful people. As soon as I registered with them, Rocio keeps posting me new job offers and tries to connect with lovely families.
I'm still in the process of finding a right position but I know I'm in good hands:).
I highly recommend their services!

23 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very awful service!

Very disappointed with the service provided by this agency. I made it clear from the start that I urgently needed my DBS to be processed, and the person in charge of my case was fully aware of this. After waiting a whole week without receiving any solution or update, today she wrote to me just to say that she has gone on holiday. I find this completely unprofessional and irresponsible, especially when dealing with such an important requirement for those of us working in childcare. I would not recommend this agency if you are looking for seriousness and reliability

22 de agosto de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Tamara,

I am sorry to hear that you are not satisfied with your experience with Little Ones. We do not process DBS checks directly; this is handled by a partner agency and ultimately the DBS itself, but I would be happy to look into this matter for you to see if there is anything I can do to help. I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 5 em 5 estrelas

A wonderful agency

A wonderful agency to work with,professional, supportive, and always clear in communication. They truly value both families and nannies.

14 de agosto de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not trust this agency

Do not trust this agency! They fail to do any real diligence on candidates and are just a postbox for people that you can find yourself on the internet - look at the large number of bad reviews.

They sourced a nanny for us that has had no vaccinations (including for measles) with a household with a new born and an immunocompromised person, wouldn’t pay tax, wouldn’t sign an appropriate contract and was generally not fit for purpose. They refused to reimburse me for the (very large) finder’s fee they charged me. Legal action is being commenced and the company seems no have no regard for their contractual obligations. I am spreading the word about this agency.

AVOID THIS AGENCY AT ALL COSTS.

12 de agosto de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Mr Warboys,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. Our offer in resolution of the matter has been communicated to you privately and remains open should you wish to exercise it.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 1 em 5 estrelas

BE AWARE!

I’m extremely disappointed and disturbed by my experience with Little Once. The agency provided two nannies, both of whom raised serious concerns that no parent should ever have to face.

The first nanny’s conduct at home led me to question her trustworthiness, and I had no choice but to end the arrangement. What followed was even more alarming: the second nanny displayed behavior toward my children that I found both verbally and physically inappropriate. This was not only unacceptable—it was deeply distressing.

What shocks me most is the apparent lack of proper vetting and judgment in selecting individuals for such a critical role. These are people entrusted with the care of children, and the agency’s decisions put my family at risk.

I would strongly urge other parents to exercise extreme caution before engaging with Little Once. My experience has left me shaken, and I hope no other family has to go through what we did.

10 de agosto de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Mr Mozzillo,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one, and the situation you describe is absolutely not what we expect of our consultants or candidates. James Cree will contact you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 3 em 5 estrelas

I enjoyed the course very much

I enjoyed the course very much, and I feel much more comfortable in dealing with First Aid matters, should they arise. There are so many things that we think we know but, truly, some of them are just incorrect assumptions and the majority of us would not know what to do when these unfortunate circumstances really happen. Gary is great, experienced and very professional. However, I would improve the location of the course: too noisy and very small.

1 de agosto de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Camilla,

I am happy to hear that you enjoyed the course. In terms of location, we have taken feedback on board and are taking steps to improve it. If there is anything else you would like to discuss, I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 5 em 5 estrelas

Good service

Thank you very much to Miss Shanice in Little Ones Agency,she recently managed one week trial the house,I really want to work.Looking forward to start.I also know her while she was working in Guardian Carers who found me temprorary jobs that I preferred.She did not give up on me, I behaved wrong towards her.She is kind,warm,helpful,easy to talk.Thank you very much to Miss Shanice

21 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Little Ones UK, Nanny job in France

Excellent service, wonderful placement. I am so grateful for Little Ones agency for helping me find employment. The agencies team, Laurane was professionally responsible and supportive throughout the entire process. She took time to understand my preferences and matched me with a family to fit my needs. She was helpful in preparing me for interview’s with help and guidance in the nanny industry. She also facilitated communication with a family and insured a smooth placement process. What a real great pleasure to work with.

14 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with this agency

I had a great experience with this agency in securing a job with a lovely family. I also had a very positive experience with Anthony Green, who was supportive and kind throughout the process of helping me find the right position. I highly recommend their services.

23 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I met Lukasz and he is very helpful and…

I met Lukasz and he is very helpful and very respectful and he was the one who guided me and really helped me in order to find a better employer and suitable employer for me. Lukasz is consistent and very professional and he is really nice and he has done a good job. Thanks to Lukasz for helping me a lot and for guiding me with the interviews and he's the best.

16 de julho de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Don't get your hopes up, it's a waste of time.

The agent working with me Anthony Green is so unresponsive and inadequate at communicating. I have made it clear from the start that I am looking for a full time role, we did apply for some positions suitable for me but there are no responses for weeks. I had to remind him all the time that I am still waiting for any update or any job offers and it's just an endless, 'sorry no update' or 'I'll have to catch up to that'. Then as I keep on pushing him to find any position he keeps on showing me part time positions totalling only 10 hours per week! I keep on saying that I need a full time role because who can live off of part time? He keeps on saying 'it won't hurt to apply'. I just agreed and said that if I take on a part time role, then I need at least 2-3 at the same time to make up the full time hours I need. He finally got me into an interview and sent me a confirmation. When I went to this client's home, the client didn't even seem to know that there was a scheduled interview that day. How is that possible? I contacted Anthony and didn't get a response until at least a week, saying that he was on holiday. Until now he still hadn't given me anything useful. Not only that, whenever I search online on Indeed, there are loads of job position from Little Ones those are suitable for me and is only around my area, despite Anthony saying 'there's not much jobs around'. What a waste of time.

3 de julho de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Ms Guerzon,

I am sorry to hear that you are not satisfied with your Little Ones experience. I have contacted you privately to discuss this matter further and to see if we can resolve this for you.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 5 em 5 estrelas

My experience was definitely, Brilliant!!!

My experience was very good. The way the classes were taught, both theoretical and practical, was truly meaningful to me! Especially the excellent professors who teach with complete naturalness and charisma, which makes learning easier! For that, I thank them!

21 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

If I could give a zero rating I would

If I could give a zero rating I would.
I was told I would be on a weekly whatsapp/mail shot of new and current jobs but nothing was/is being sent through. The consultant Laurane is very very unresponsive which is so unprofessional. It's annoying that I'm going to have to start the registration process with another agency and that people will have to take time out of their busy day to give references again.

16 de junho de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Ms Jones,

I am sorry to hear that you are not satisfied with your experience with Little Ones. I would be happy to look into this matter for you to see if there is anything I can do to help. I can be contacted at j.ross@littleoneslondon.co.uk.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

Classificada 1 em 5 estrelas

Frustrating and unprofessional

We went through the process of finding a housekeeper twice and both times were paired with an incompetent and difficult housekeeper who would not take direction, would not follow the guidelines of the contract, demanded payment weekly and wouldn’t pay taxes and or made us pay travel expenses on top of an already agreed high salary. The agency would not help or train the housekeepers and left it up to us. Both times. I don’t recommend for housekeeping. They get a huge cut and are not available to help solve the issue but call you every day when they are trying to get your business.

2 de junho de 2025
Opinião espontânea
logótipo da Little Ones London

Resposta da Little Ones London

Good afternoon Ms Ptak,

I am sorry to hear that you are not satisfied with your Little Ones service. We have been providing families with domestic staff for many years and pride ourselves on attention to detail. It is extremely important to Little Ones that your experience is a positive one and the situation you describe is absolutely not what we expect of our consultants or candidates. You have previously had your service entitlement extended by way of amelioration; I hope the current candidate is working out as intended.

Best regards,

James Ross
Client Relations Manager
Little Ones UK Ltd

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais