I have worked for this Company not as…
I have worked for this Company not as an Independent Contractor and want to express my deep concern regarding Liveops. Liveops seemed to be a great place to work and atmosphere at first, but as their true colors started to show you then begin to see what is really going on here. I don't want to say if I am currently still employed at Liveops or not, but I can share some insight and educate you to be able to make a educated decision on if working with Liveops is for you or not. One of my biggest issues with the company is how they treat their Agents. They treat them like they are trash and walk all over them. Claiming as if the agents are Independent contractors when by law in many states if not all the states all the agents are actually employees rather than contractors. My role as an employee has been to facilitate training classes for agents getting ready to take calls so many agents know me by face and all. I want to speak out on behalf of the agents first stating that they rob them of wages in many ways and do not treat the agents nor the staff right at all.
I am suprised they are still open.. In addition, I have witnessed countless acts of discrimination, wrongful termination, and more towards not only the agents, but myself (staff) and other staff.
Another big issue - they also hire what they like to call "seasonal contractor facilitators" what these positions actually are is through a Temporary Staffing Agency not actually through Liveops. So how they make this scheme work to avoid paying appropriately etc: You go to the Liveops website and apply then you get an email to schedule an interview, from there you do the interview with Liveops and pretend they offer you a role. They will say something like "OK, great we think you will be a great fit, but remember this is a seasonal independent contractor role that at some point will come to end unless we can put you in a permanent position." They fail to mention this is through a Staffing Agency and that you will be working for the Staffing Agency and not for Liveops at all. This makes it to where they do not have to offer you any kind of benefits, you are not their liability in any way, and they can try to avoid paying overtime when by law anything over 40 hrs is time & a half. They know this and have schemed ways to screw over as many people as they can.
You can work extremely hard going above and beyond for them. Doing everything they want you to do, but I have found they actually don't hire based on what it should be. It's all about who is friends with who. They cover each other in so many ways it is really insane. I have seen this happen to so many great trainers and I have only seen one trainer actually speak up and they canned him very quickly. The guy was a really good worker and good at training. Always willing to go that extra mile, but they harassed him to push him out. They do this to anyone who speaks up hints as to why I will not disclose if I am still a current employee with Liveops or not.
I have seen so much of this company on the inside and I will say from the bottom of my heart please do you and your family a favor. Steer clear from Liveops. One day the Universe will take care of them for all they have done to people.
15 de novembro de 2022
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