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Lkikos is a UK-registered sofa brand serving global markets, specializing in simple and comfortable compressed sofa designs. Supported by China’s mature R&D and manufacturing capabilities, we focus on the research, production, and sales of compressed sofas to deliver more efficient and comfortable home living worldwide.
Reino Unido
3,7
4 opiniões
Sem histórico recente de solicitação de opiniões
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Resposta da Lkikos
Thank you so much for your feedback! We're so pleased to hear that you're loving the chair and finding it comfortable and well-made.
Reviews like yours mean a lot to our team. We hope it continues to bring you comfort every day, and we look forward to serving you again in the future.
Warm regards,
Lkikos
The sofa was delivered exactly as shown in the pictures and matches the stated dimensions. Overall, I am very satisfied with the quality of the sofa and the product itself.
The only downside for me was the delivery time. Since the shipment was transported by sea freight, I had to wait about three months for my order to arrive. In my opinion, it would be great if customers had the option to choose air freight and voluntarily pay an additional fee for faster delivery. Of course, for those who want to save money, sea freight is the better alternative.
I also have no complaints about the customer support. I contacted them twice to ask for an update on my order, and both times I received a detailed delivery status within one day.
Overall, I am happy with my purchase and would recommend the company, especially to customers who do not mind a longer delivery time in exchange for lower shipping costs.
Resposta da Lkikos
Dear Customer,
Thank you for your detailed and honest feedback. We are pleased to hear that you are happy with your sofa and with the support provided by our team.
We greatly appreciate your suggestion regarding shipping options. We understand that delivery times are an important part of the customer experience, and we are continuously working to improve both logistics transparency and shipping flexibility. Our goal is not only to provide better tracking information throughout the transportation process, but also, where feasible, to offer customers more choice between sea freight and faster shipping options in the future.
Thank you for your patience, trust, and recommendation. Your feedback helps us continue improving our service.
Kind regards,
The Lkikos Team
Great quality sofa. Comfortable & beautiful. Arrived safely and in excellent condition. Shipping just took a long time, but it was worth it.
Resposta da Lkikos
Thank you so much for your wonderful feedback!
We’re delighted to hear that you love the sofa and that it arrived safely and in excellent condition.
We truly appreciate your patience with the shipping time, and we’re so happy to know it was worth the wait.
Enjoy your beautiful new sofa, and thank you again for your support!
I’m very satisfied with the couch, but the delivery took almost 2 months, that’s why 4/5. Overall it’s a bang for your buck, great couch for little money :)
Resposta da Lkikos
Thank you so much for your kind feedback!
We’re really happy to hear that you’re satisfied with the couch and feel it offers great value for money — that truly means a lot to us.
At the same time, we sincerely apologize for the long delivery time you experienced. We understand how important timely delivery is, and we’re actively working on improving our logistics to ensure a faster and smoother experience in the future.
Thank you again for your support and patience — we hope you continue to enjoy your new couch!
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