Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Ver mais
A empresa respondeu

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Ver mais
A empresa respondeu
I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Ver mais
A empresa respondeu
It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Ver mais
A empresa respondeu
My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will info... Ver mais
A empresa respondeu
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good app to follow, kept me updated with progress.
All set up and able to use within a week.

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
Excellent instructions to open account on line, very easy to do

Resposta da Lloyds Business Accounts
Been with this bank over 10 years but they cannot seem to be able to the simple task of adding a trading as name to my business account. This has been going on for over two months now speaking to people in my branch and via the online business number, of which I can only assume is based overseas and yet they still cannot do it. I've reached the point now where i'm opening an account with a different bank and will transfer all my business over within the next couple of months and close this account. Reduculous situation. Poor Poor customer service.

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
I had a very frustrating experience with Lloyds Business Banking telephone customer service.
I spoke to three advisers. The first two appeared to be based overseas — one sounded African and the other Indian — and I found their accents extremely difficult to understand. I repeatedly struggled to follow what they were saying, which made dealing with an already complicated banking issue much more stressful.
There was also extremely loud and strange background noise on the calls. Whenever the advisers stopped speaking, I could hear a constant noise that sounded almost like water running in the background. This happened during all three calls and made the call quality even worse.
The third and final adviser I spoke to was British. I could understand her clearly and the difference in communication was immediately noticeable. I was finally able to have a conversation where I could properly understand what was being explained to me.
My issue isn't where somebody comes from. Lloyds is providing a telephone banking service, so customers need to be able to clearly understand the person dealing with their account. If a customer says they are struggling to understand an adviser's accent, there should be an easy way to be transferred to somebody they can understand.
The overall telephone experience needs significant improvement, particularly the call quality, background noise and clarity of communication.

Resposta da Lloyds Business Accounts
I particularly value feeling safe and secure when using my Lloyds business account.This gives me confidence and peace of mind when managing my business banking

Resposta da Lloyds Business Accounts
Very straightforward to apply ,and kept well informed throughout

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
Top Platform Exllenet Bank with High Customer support I love him.

Resposta da Lloyds Business Accounts
My experience was flawless and very pleasant

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will inform you what to expect interms of communication with the bank and how to detect a scam.

Resposta da Lloyds Business Accounts

Resposta da Lloyds Business Accounts
Incredibly straightforward and efficient. By far the easiest business bank account I have ever opened/used.

Resposta da Lloyds Business Accounts
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