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Lloyds Business Accounts Opiniões 

1629
•
TrustScore: 4 em 5

4,1

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I really appreciated Mel's patience and care in helping me set up my business account at Halifax Brighton. He explained everything and supported me well and I've come back to him each time to complete... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Simple process using their business app to open my business account with no issues. The process was simple using their business app to submit my documents for verification and Face ID verifica... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

It was easy and straight forward to set up however i could have done with speaking to someone first to explain by Business requirements. Plus it said on my normal bank account that i would be entitle... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My expirences with llods business banking is great because there are alot of scams online these days and other provider seems not to make customers aware of how to protect themselves. Lloyds will info... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Banco
  2. também em
  3. Instituição financeira

Sobre Lloyds Business Accounts

Escrito pela empresa


Over one million businesses already bank with us. It’s time to join them.

We give you everything you need to start, run and grow your business, like secure online and app-based banking, support from real people and tools for everyday money management. Plus in-house loans, cashflow solutions, merchant services, FX provision, and more options to fit your business needs.

With over 250 years’ experience, we’re your partner for the long term. And we’ll help you take your next financial step with confidence.

Start-up small business >
Switch your account >

Informações de contacto

Business Bank Account

Apply for a business bank account online in minutes

4,1

Bom

TrustScore: 4 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,1

Todas as opiniões

(1629)

712 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent customer service

Helped me put when I needed a business account asap.

23 de junho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi A-Z,
We're happy to hear we could assist you quickly with your business account needs!
Regards,
Lloyds

Classificada 5 em 5 estrelas

Trust Corporation Build.Helpfull Staff…

Trust Corporation Build.Helpfull Staff Accurate Data and Transfer Details .Easy And Simplify Processer .Thanks

2 de julho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hello Gabriel Eremia,
We're so pleased to hear that you found our staff helpful and our processes easy and simplified. We appreciate your kind words!
Regards,
Lloyds

Classificada 1 em 5 estrelas

Utterly useless

Utterly useless. Has taken 3 months to set up business account (even though I have been a Lloyds personal customer for 50 years), and now I cannot login to the finance account software which apparerently needs another login.

27 de junho de 2026
Opinião espontânea
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Carl Downing,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and appreciate how frustrating it must be to experience delays when setting up a new business account.

While you've been a valued personal banking customer for many years, personal and business banking services operate separately, which means products and services require their own application and login credentials.

We're sorry to hear you've had difficulty accessing your accounting software. Once registered, separate login details should be provided, and if you've forgotten your password, there's also an option to reset it from the login page.

You may also find the information and guides available on our existing customers page helpful: www.lloydsbank.com/business/accounting-software/existing-customers.html

We appreciate your feedback and are sorry that your experience hasn't met your expectations.
Regards,
Lloyds

Classificada 5 em 5 estrelas

Great job

It was great job it has been done by the online banking

28 de maio de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hello Akazai Express Ltd,
We're glad you had a positive experience. Thank you for your feedback!
Regards,
Lloyds

Classificada 5 em 5 estrelas

Perfect service

Extremely happy with the communication throughout the whole process

21 de maio de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hello Julius Asiaw,
We are so glad to hear you were happy with your experience. Thank you for your review!
Regards,
Lloyds

Classificada 5 em 5 estrelas

Good support

Good support, good follow-up and patience in the process of account opening

8 de junho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hello Sheildvox Ltd,
We're happy to hear our support and follow-up made your account opening smooth. We appreciate your feedback!
Regards,
Lloyds

Classificada 3 em 5 estrelas

The 3 star score is a reflection on the…

The 3 star score is a reflection on the Lloyds KYC team who let our business down badly by closing the original account without due cause and after we had fully cooperated with them. An official compliant was raised several weeks ago and I am still awaiting feedback. It must be said that my Relationship Manager and the account opening staff were excellent in getting the account reopened.

25 de junho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Eden Downloads Limited,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and I can understand how concerning and frustrating this must have been, particularly given the impact on your business.

We expect our processes to be clear and handled with care, so it’s disappointing to hear that this wasn’t your experience.

I’m pleased to hear that your Relationship Manager and the account opening team were able to support you in getting the account reopened, and thank you for recognising their efforts.

Our complaints team will be in touch with you shortly to provide an update, and we will ensure your Trustpilot feedback is shared with them so they have full visibility of your experience.

Thank you again for your feedback - it helps us understand where we need to improve.
Regards,
Lloyds

Classificada 5 em 5 estrelas

A quick and easy process.

A quick and easy process.

25 de junho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hello Ellen Parr,
We're so glad you found our process quick and easy. Thank you for your positive feedback!
Regards,
Lloyds

Classificada 1 em 5 estrelas

Very poor service

Nearly 4 weeks of trying to open a business account with lloyds and i was constantly chasing them rather than the other way round! 1 agent would say 1 thing whilst the other would say something else, I got fobbed off for nearly 4 weeks so I withdrew my application and am going elsewhere.
If this is how they handle business before I have an open account with them then I'm glad we never got over the finish line,
Very poor service from start to finish.

19 de junho de 2026
Opinião espontânea
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Andrew,
Thank you for taking the time to share your feedback. I’m really sorry to hear about your experience - particularly the delays and the inconsistency in communication you encountered while trying to open your business account. I can understand how frustrating that must have been, especially when you expected a smoother process.

This isn’t the standard we aim to deliver, and it’s disappointing to hear that we didn’t get this right for you. Your comments about having to chase and receiving conflicting information are taken seriously. We will pass this feedback over to the relevant teams and look into what happened and learn from your experience.

Thank you again for your feedback - it’s important in helping us improve how we support new business customers.
Regards,
Lloyds

Classificada 5 em 5 estrelas

I was listened to!!!!

Great customer service from Adam when I called late on Friday afternoon, at my wits end with BT and the fact they had taken money from our business bank account erroneously. I have wasted 3 weeks trying to retrieve the money via BT that is for a business entirely unrelated to ours yet they refuse to refund it or engage with me. Big GDPR issue I believe!!!
Adam listened patiently and explained the fact he could deal with this direct debit problem for me and within a few minutes it was back in our account. I wish I had known this 3 weeks ago and I would have saved myself hours of frustration!
Adam is a credit to Lloyds bank!

18 de junho de 2026
Opinião espontânea
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Dear Ann Mintram,
We are truly pleased to hear about the excellent support you received from our team member. It is wonderful to know that we could resolve the issue efficiently for your business, especially after the frustration you experienced. We appreciate you sharing your positive experience.
Regards,
Lloyds

Classificada 5 em 5 estrelas

Opening account was very easy we will…

Opening account was very easy we will see next how is going to be!

2 de junho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hello Veselin Grigorov,
We are glad to hear that opening your account was easy. Thank you for taking the time to leave a review.
Regards,
Lloyds

Classificada 5 em 5 estrelas

Quick set up

I needed my business to start quick, Lloyds help make that possible.

11 de junho de 2026
logótipo da Lloyds Business Accounts

Resposta da Lloyds Business Accounts

Hi The Fitness Lighthouse Uk,
We're delighted we could help your business start quickly. Your positive feedback is truly appreciated.
Regards,
Lloyds

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