We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Ver mais

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Leia as opiniões dos outros
I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Ver mais
A empresa respondeu
We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Ver mais
A empresa respondeu
Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Ver mais
A empresa respondeu
Informações sobre a empresa
Sobre Lloyds Cardnet
Escrito pela empresa
Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.
By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.
Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.
Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.
Take payments >
Existing customer support >
Informações de contacto
Take card payments with confidence
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Community Club
Quick and easy process, good communication regarding product. Quick decision and delivery. Good support after receiving item.

Resposta da Lloyds Cardnet
Helpful and responsive
The account manager is helpful and responsive. He provides a great service, explaining things at my level.

Resposta da Lloyds Cardnet
Transfer to contract with cardnet
We currently use a pay as you go through cardnet but felt that a contract would offer better value for money. Figures were provided based on our merchant use to compare. Due to the nature of our business it required authority from several people (other than myself). This was all done via email, which was easy to follow.
My customer contact was Hanna L. She kept me up to date with the process and called me as and when agreed. It was pleasant to speak with an individual who knew about the product and didn’t just read from a script.

Resposta da Lloyds Cardnet
Cardnet offers solid bank-backed…
Cardnet offers solid bank-backed reliability and good support.

Resposta da Lloyds Cardnet
Appalling service
Appalling service - avoid! Communication is non existant. Written information incorrect. No proper support available- just shrugged shoulders. Wrong information about registration led to unnecessary installs on computer which has messed my system up. Still waiting a month later to learn how to use their system. So many passwords ( some of which are laughably insecure) and log in levels. Avoid

Resposta da Lloyds Cardnet
cardmet team super helpful…
I have had great support from the cardnet team especially Kelly always super helpfull and deal with my queries and always get resolved quickly the whole team have been realy helpfull.

Resposta da Lloyds Cardnet
Fantastic service
Fantastic service. Extremely efficient. Wouldn't hesitate to recommend. Other providers just didn't match up.
Special thanks to Richard Swinfield, who was first rate throughout and did exactly as he said he would at all times. Thank you.

Resposta da Lloyds Cardnet
The personal touch and attention to detail
A bank is just a bank to most, but when looking at ensuring we got all the features and facilities we needed for the company the personal touch and personal support was exacty what we needed. Walked through every feature, detailed discusssion on what we needed, why we needed it and what they could offer. The service and attention to detail for us was superb. Thank you Michael Scott

Resposta da Lloyds Cardnet
Good level of support for SME's
We have been exploring our options for payment processing - our most recent customer service experience with Cardnet was first class as soon as we had established the right person to speak with.

Resposta da Lloyds Cardnet
Just had my first meeting with my new Cardnet Manager
Just had my first meeting with my new Cardnet Relationship manager James Gale and i am please to report it was a very positive experience indeed.
James was very helpful we some great advise and ideas
10 out of 10 thanks
Peter
AGC LTD

Resposta da Lloyds Cardnet
best card payment solution in UK
best card payment solution in UK. Reliable and user friendly.

Resposta da Lloyds Cardnet
We moved our business to Lloyds
We moved our business to Lloyds Cardnet, it was very quick and easy for the whole company. Deepak Joshi was very helpful and guided us through the process making it as easy as possible!

Resposta da Lloyds Cardnet
Mostly clearly explained
Mostly clearly explained, but as a non techno person I found some things needed more explanation. This was dealt with satisfactorily.

Resposta da Lloyds Cardnet

Resposta da Lloyds Cardnet
New retail setup
We are going through the setup of our first retail outlet after having been a Lloyds business customer for years.
The Cardnet team, Mr Michael Scott in particular, was hugely supportive on this journey. They provided the guidance we needed and went above and beyond our expectations.
We were updated at every stage of the process, making what could have been an incredibly stressful experience seem very straightforward.

Resposta da Lloyds Cardnet
We returned to Cardnet after a brief 18…
We returned to Cardnet after a brief 18 months with another supplier. Originally with Cardnet for nearly 40 years and now glad to be back. There is always a person to speak to if any queries arise - cannot fault the service.

Resposta da Lloyds Cardnet
David Guy has been exceptional in every…
David Guy has been exceptional in every way. He has dealt with every issue that’s been raised in a very professional and friendly manner. I wish everyone I speak to at Lloyds would take a leaf out of his book.
Keep up the great work David. No doubt I will speak to you again at some point.
A real asset to the team.

Resposta da Lloyds Cardnet
Response time was good
Response time was good. Person was able to provide the relevant info to my query.

Resposta da Lloyds Cardnet
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