Banner for Lloyds Cardnet

Lloyds Cardnet Opiniões 

534
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We have just moved to Lloyds Cardnet Services. We have received excellent customer service, with special thanks to Louise Pugh from the Support Team for her patience and understanding, explaining the... Ver mais

Classificada 5 em 5 estrelas

I have been really pleased with all the assistance received from Emmie Chilton. From the initial contact with Emmie, she has guided me through setting up the service at our school with amazing at... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We've been really impressed with the service from Assam at Lloyds Cardnet. He took the time to properly understand how our business processes card payments and came back with changes that made a g... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having had trouble getting past the initial security checks, Amber emailed me to sort the issue out and furthermore helped resolve the issue with replacement card machine. We need more people like Amb... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Processamento de cartões
  2. Banco
  3. Fornecedor de soluções de e-Commerce
  4. Serviço de pagamento

Sobre Lloyds Cardnet

Escrito pela empresa


Take payments in person, online and over the phone. From pocket-sized card readers to counter-top terminals to full point of sale app-based business solutions.

By accepting card payments, your business can meet the demands of today’s fast-paced, digital economy. Best of all, our card payment solutions helps you learn more about your customers’ spending habits with real-time sales data and online reporting tools.

Plus, whether you’re a sole trader or a growing enterprise, card payments reduce cash handling and can open doors to finance options like Merchant Cash Advance. With Lloyds, you get secure, reliable technology, specialist UK support and transparent pricing. Let your customers pay their way – quickly, safely and confidently.

Lloyds Bank Cardnet is trusted by over 35,000 businesses processing 2.86m transactions daily. Cardnet® is a registered trademark of Lloyds Bank plc.

Take payments >

Existing customer support >

Informações de contacto

Take card payments with confidence

A card reader for every business, big or small

4,6

Excelente

TrustScore: 4.5 em 5

534 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(534)

344 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Community Club

Quick and easy process, good communication regarding product. Quick decision and delivery. Good support after receiving item.

10 de junho de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi John,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Helpful and responsive

The account manager is helpful and responsive. He provides a great service, explaining things at my level.

9 de junho de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Transfer to contract with cardnet

We currently use a pay as you go through cardnet but felt that a contract would offer better value for money. Figures were provided based on our merchant use to compare. Due to the nature of our business it required authority from several people (other than myself). This was all done via email, which was easy to follow.
My customer contact was Hanna L. She kept me up to date with the process and called me as and when agreed. It was pleasant to speak with an individual who knew about the product and didn’t just read from a script.

20 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with Hanna.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 4 em 5 estrelas

Cardnet offers solid bank-backed…

Cardnet offers solid bank-backed reliability and good support.

8 de junho de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 1 em 5 estrelas

Appalling service

Appalling service - avoid! Communication is non existant. Written information incorrect. No proper support available- just shrugged shoulders. Wrong information about registration led to unnecessary installs on computer which has messed my system up. Still waiting a month later to learn how to use their system. So many passwords ( some of which are laughably insecure) and log in levels. Avoid

28 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Iain,

We’re really sorry to hear about your experience, and thank you for taking the time to share your feedback.
This isn’t the level of service we want to provide, and we understand how frustrating unclear information, delays and system issues can be — especially when it impacts your day-to-day operations.
We’d like to look into this further and understand what’s gone wrong so we can put things right.
Thank you again for your feedback — it’s important to us and helps us improve.

Kind Regards
Sarah Cantrell - Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

cardmet team super helpful…

I have had great support from the cardnet team especially Kelly always super helpfull and deal with my queries and always get resolved quickly the whole team have been realy helpfull.

3 de junho de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with Kelly.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Fantastic service

Fantastic service. Extremely efficient. Wouldn't hesitate to recommend. Other providers just didn't match up.
Special thanks to Richard Swinfield, who was first rate throughout and did exactly as he said he would at all times. Thank you.

1 de junho de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Thomas,

Thank you for your review and positive feedback. I will share this with Richard.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

The personal touch and attention to detail

A bank is just a bank to most, but when looking at ensuring we got all the features and facilities we needed for the company the personal touch and personal support was exacty what we needed. Walked through every feature, detailed discusssion on what we needed, why we needed it and what they could offer. The service and attention to detail for us was superb. Thank you Michael Scott

4 de maio de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Dear Mark,

Thank you for your review and positive feedback. I will share this with Michael Scott.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Good level of support for SME's

We have been exploring our options for payment processing - our most recent customer service experience with Cardnet was first class as soon as we had established the right person to speak with.

29 de maio de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Dear Jonathan,

Thank you for your review and positive feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Just had my first meeting with my new Cardnet Manager

Just had my first meeting with my new Cardnet Relationship manager James Gale and i am please to report it was a very positive experience indeed.
James was very helpful we some great advise and ideas
10 out of 10 thanks
Peter
AGC LTD

27 de maio de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with James Gale.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

We moved our business to Lloyds

We moved our business to Lloyds Cardnet, it was very quick and easy for the whole company. Deepak Joshi was very helpful and guided us through the process making it as easy as possible!

26 de maio de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback. I will share this with Deepak Joshi.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 4 em 5 estrelas

Mostly clearly explained

Mostly clearly explained, but as a non techno person I found some things needed more explanation. This was dealt with satisfactorily.

26 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Patricia,

Thank you for your review and feedback.

Kind regards,

Carmen Lazar – Lloyds Bank Cardnet

Classificada 4 em 5 estrelas

Good card machine

Very easy to use and quick for our Watermelon business

26 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Simple process

26 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Peter,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

New retail setup

We are going through the setup of our first retail outlet after having been a Lloyds business customer for years.
The Cardnet team, Mr Michael Scott in particular, was hugely supportive on this journey. They provided the guidance we needed and went above and beyond our expectations.
We were updated at every stage of the process, making what could have been an incredibly stressful experience seem very straightforward.

21 de maio de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi David,

Thank you for your review and positive feedback. I will share this with Michael.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

We returned to Cardnet after a brief 18…

We returned to Cardnet after a brief 18 months with another supplier. Originally with Cardnet for nearly 40 years and now glad to be back. There is always a person to speak to if any queries arise - cannot fault the service.

21 de maio de 2026
Opinião espontânea
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Libby,

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Classificada 4 em 5 estrelas

David was so helpful

4 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Terri,

Thank you for your review and positive feedback. I will share this with David.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

David Guy has been exceptional in every…

David Guy has been exceptional in every way. He has dealt with every issue that’s been raised in a very professional and friendly manner. I wish everyone I speak to at Lloyds would take a leaf out of his book.

Keep up the great work David. No doubt I will speak to you again at some point.
A real asset to the team.

19 de maio de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hi Eric,

Thank you for your review and positive feedback. I will share this with David.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

Classificada 5 em 5 estrelas

Response time was good

Response time was good. Person was able to provide the relevant info to my query.

23 de abril de 2026
logótipo da Lloyds Cardnet

Resposta da Lloyds Cardnet

Hello

Thank you for your review and positive feedback.

Kind regards,
Carmen Lazar – Lloyds Bank Cardnet

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais