Fabulous service and could not thank the two people who moved us enough, professional, even when I was their 4th move of the day!! They worked so hard and made sure everything was collected and plac... Ver mais
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Ben,Reuben and Wayne made our latest(and hopefully our very last) move run so smoothly.From start to finish the whole experience was top class.Adam co-ordinating everything from our initial contact an... Ver mais
The office staff were very polite.and willing to fit me into their busy schedule.The delivery drivers were very friendly and professional,well done to all.
A empresa respondeu
Adam was my contact when booking and was very understanding, as our exchange date kept being pushed back. When we actually moved we had Matt & Matt load and unload our stuff, they were superb. Very pr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Home Removals Norwich and Cambridge. We also offer Professional storage, packaging, cleaning and clearance services We work throughout the UK, call us on 01603 661180
Informações de contacto
1 Broadsman Close, NR1 1WY, Norwich, Reino Unido
- 01603 661180
- office@loads4less.co.uk
- loads4less.co.uk
4,6
Excelente
84 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
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Great service and quick speedy packing…
Great service and quick speedy packing and loading.
2 de outubro de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you very much for the review, George. We are pleased we could help you and you were happy with the service.
All the best in your new home.
The Loads4Less Team
Fabulous service and could not thank…
Fabulous service and could not thank the two people who moved us enough, professional, even when I was their 4th move of the day!! They worked so hard and made sure everything was collected and placed in the right space.
Thank you.
26 de setembro de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for the fantastic review!
It’s great to hear the team looked after you so well, especially after what sounds like a very busy day for them! I’ll make sure your comments are passed on to the guys – they’ll really appreciate the recognition.
Thank you again for choosing Loads4Less, and we wish you all the best in your new home!
The office staff were very polite.and…
The office staff were very polite.and willing to fit me into their busy schedule.The delivery drivers were very friendly and professional,well done to all.
18 de setembro de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for the lovely review!
It’s great to hear that both our office team and removal crew looked after you and that we were able to fit you into our busy schedule.
I’ll be sure to pass your comments on to the team. Thanks again for choosing Loads4Less and all the best from us!
Friendly staff and very efficient.
Friendly staff and very efficient.
14 de setembro de 2026
Opinião espontânea
Resposta da Loads4Less
Hi Ellie,
Thank you very much for the review, we are pleased you were happy with the service.
All the best from us all at Loads4Less
Much quicker than expected
Much quicker than expected, would’ve taken me all day to do myself. Very friendly crew and they manoeuvred furniture in a way that was very fun to watch.
5 de setembro de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for the lovely review! Great to hear the team made light work of it and provided some entertainment with the furniture manoeuvring along the way!
We’ll make sure your comments are passed on to the crew.
Thanks again for choosing Loads4Less!
Avoid at all costs.
Avoid at all costs.
Arrived over 2 hours late for moving for which I was accommodating.
The job ran over by less than 30 minutes and I was told I had to be charged an extra £140 despite the fact I was flexible with them being 2 hours late. Refused to even meet in the middle on cost and it seemed it was all set up just to be able to charge extra and no compensation offered for the lateness at all. The moment I questioned the price I was threatened with legal action. Literally the worst customer service I have ever seen! Use AnyVan.com - cheaper and more reliable 👍
10 de setembro de 2026
Opinião espontânea
Resposta da Loads4Less
Hi Ross,
We’re disappointed to read this, particularly as some important context has been left out.
You booked a discounted hourly service through our Big Yellow referral rate and accepted the quotation and Terms & Conditions before the move. Those terms explain that additional time is charged in full hourly blocks.
The job started at approximately 5:29pm and your completion sign-off was just after 8:09pm, so the team were working for around 2 hours and 40 minutes. We also moved a number of additional items that were not included on the online survey you completed beforehand.
We fully accept that the team arrived later than originally planned and apologised for this. However, when we called you on the day to explain the delay, you told us the later timing was actually ideal for you and had helped you out.
You subsequently confirmed in writing that you were not disputing the work carried out or the agreed hourly rate, only how the additional time was calculated. We reviewed this properly and explained why the invoice remained correct under the terms accepted at booking.
At no point were you threatened with legal action. You were advised that if an invoice remained unpaid it would eventually follow our normal debt recovery process.
We always try to be fair and transparent, and you had already received a discounted rate for the service. While we appreciate you remain unhappy with the outcome, we stand by the invoice issued.
Resposta da Loads4Less
Thank you very much for using our service and for a fantastic review, Kristina.
All the best in your new home
Fantastic company
Fantastic company, used them for years and so has my mum. They are the first people I call if I need anything collected or moved.
Highly recommended 👌
29 de agosto de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for the lovely review and for continuing to use us over the years.
It means a lot to know that both you and your mum come back to us whenever you need something collected or moved. Repeat customers and recommendations are a huge part of our business, so we really appreciate your continued support.
Thanks again from all of us at Loads4Less! 😊
Resposta da Loads4Less
Thank you very much for the review, we are pleased you were happy with the service.
Thank you for using Loads4Less and all the best for the future.
Furniture removal
Great service and really friendly staff. We got a call to say they were on their way and they arrived at the agreed time. The removal works was professionally and quickly carried out. We were very happy with the service from Loads4Less
24 de julho de 2026
Opinião espontânea
Hassle-free, efficient and professional
I was put in contact with James and Adam and I'm so glad I was. They were really friendly, professional, and explained everything on their initial visit, then on the day Matt and Matt were a great team and got everything done quickly, cleaning up after. Using Loads4Less took a lot of hassle out of the clearance, and their policy of recycling is a huge positive. I would highly recommend this team.
22 de julho de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for your fantastic review.
It was a pleasure to help, and we're delighted to hear that the team made the whole process as smooth and stress-free as possible. House clearances can be a difficult time, so it's great to know we took some of the hassle away.
We're also really pleased you appreciated our commitment to recycling and reusing as much as possible. It's something we're passionate about.
Thank you again for choosing Loads4Less and for taking the time to leave such kind feedback. We really do appreciate it and wish you all the very best for the future.
Very happy!
Very professional, had door protectors and a carpet protector, and were super quick and efficient. Both Matts were amazing, got my flat move done in two hours, I'm impressed!
17 de julho de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you for your feedback, Malindi, we are pleased you were happy with the service.
All the best and thank you for choosing Loads4Less
Everyone was very helpful
Adam was very helpful with the admin. and the moving team (Ben, Matt, Richard and Rueben) were very thorough, careful and patient with the final delay.
1 de julho de 2026
Opinião espontânea
Highly Recommend
Always helpful, excellent service and would highly recommend.
24 de junho de 2026
Opinião espontânea
A must have service
Loads4less were able to accommodate our move with short notice. I completed a self assessment online and received a very thorough breakdown of costs, which was a competitive quote. Moving with a young family is very stressful, but this was eased by being able to choose a time that worked for us and some materials were dropped off beforehand if we required them. On the day, the 3 removal men worked tirelessly in the 30 degree heat to get us moved in and all our belongings arrived safely. We absolutely would not be sleeping here on the first night without them. It was the best money that we spent. There were a few items taken which needed to stay at the property but this should've been better planning from us.
19 de junho de 2026
Opinião espontânea
Great service from start to finish...
Adam was my contact when booking and was very understanding, as our exchange date kept being pushed back. When we actually moved we had Matt & Matt load and unload our stuff, they were superb. Very professional, hard working and courteous. Great guys - thanks a lot!
17 de junho de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for taking the time to leave us such a lovely review.
Moving dates can be stressful, especially when exchange dates keep changing, so I'm pleased we were able to be flexible and help make things run smoothly for you. I'll be sure to pass your kind words on to Matt and Matt – they'll be delighted to hear that their hard work and professionalism were appreciated.
Thank you again for choosing Loads4Less, and we wish you all the best in your new home.
Kind regards,
Adam Soall
Director / Logistics
Loads4Less Ltd
Im Very happy with the service I have…
Im Very happy with the service I have received from Loads4Less they have been very helpful
1 de junho de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you for the review, and good luck in your new home.
Matt and Matt were brilliant!
Matt and Matt were brilliant. They were professional, polite, friendly and extremely fast and efficient. They made the whole moving process so much easier and stress free. Thank you so much.
4 de junho de 2026
Opinião espontânea
Resposta da Loads4Less
Thank you so much for your kind review.
I'm delighted to hear that Matt and Matt made your move easier and less stressful. They take great pride in their work, so I know they'll really appreciate your comments about their professionalism, friendliness and efficiency.
Thank you for choosing Loads4Less, and we wish you all the very best in your new home.
Loads4Less Ltd
Top Class
Ben,Reuben and Wayne made our latest(and hopefully our very last) move run so smoothly.From start to finish the whole experience was top class.Adam co-ordinating everything from our initial contact and enquiry,the guys arriving promptly,loading our possessions with care and going above and beyond when we arrived at our new property.Top Class all the way…10 🌟
12 de maio de 2026
Opinião espontânea
Very professional and efficient
Matt and Reuben were very professional, efficient and friendly. They got everything across to the new house promptly, including a piano, and with no breakages. They kept us informed throughout and were guided by us as to where to put boxes/each piece of furniture.
I used Loads 4 Less 10 years ago, was very happy with their service and yet again they've done a brilliant job. Thanks guys!!
14 de maio de 2026
Opinião espontânea
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