everything from the layout of the store to the relaxed ambience of the whole experience BUT the the true excellence was Peter our salesman.What a star!Professional,personable and truly knowledgeable a... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Brilliant service! The customer team came back the next day in answer to my stock query regarding mattresses in their Solihull Shack. Then, when I visited the shack, the staff were amazing - welcoming... Ver mais
A empresa respondeu
I would like to thank the manager of the Solihull branch for his excellent customer service. I have visited the store to purchase a sofa and accessories a couple of times now and I cannot tell you how... Ver mais
A empresa respondeu
Ordered my sofa on 2 January 2026, arrives next week, I hope. Not great service - just have fingers crossed it’s perfect when it arrives! 5 months wait!
Informações sobre a empresa
- Loja de móveis
- Loja de mobília para quartos
- Acessórios para móveis
- Loja de artigos domésticos
- Loja de mobília para sala de estar
- Loja de sofás
Sobre Loaf - Solihull
Escrito pela empresa
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Escrito pela empresa
Informações de contacto
Mill Lane 59-65, B91 3AT, Solihull, England, Reino Unido
- 02031418300
4,8
Excelente
130 opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Really friendly and helpful staff
Really friendly and helpful staff, lovely shopping experience
9 de agosto de 2025
Resposta da Loaf - Solihull
Hi Malone,
Thank you for taking the time to leave us a review,
We are delighted to hear that you had a lovely shopping experience and that our staff we very friendly and helpful, It truly makes us happy to provide our customers with great experiences, and we love having you as part of our community.
Keep having a loafy experience.
Warm regards
Cynthia
Incredibly helpful staff
Incredibly helpful staff, special thanks to Adele for her patience. Good range of styles and colours on display.
9 de agosto de 2025
Resposta da Loaf - Solihull
Hi Nikki,
Thank you so much for your kind feedback!
We're thrilled to hear that you found our staff incredibly helpful and we'll be sure to pass on your special thanks to Adele for her patience and support.
It's also great to know you appreciated the variety of styles and colours on display.
We hope to see you again soon!
Warmest Regards,
Paris
Really helpful & pleasant staff
3 de agosto de 2025
Resposta da Loaf - Solihull
Hi Daren,
Thank you so much for taking the time to share your review with us!
We’re thrilled to hear that our staff made your experience enjoyable and helpful. It truly warms our hearts to know that you are a lovely journey with us, We're so happy to have you as part of our Loaf family!
Keep on Loafing!
Warmest regards,
Cynthia
Great experience
Great experience. The staff were all lovely at the Solihull branch. They make you feel relaxed, they don't hurry of pressure you; they allow you time to get a feel for the products and are really well informed and have great product knowledge. Jack looked after me brilliantly and I and I love my new sofa
3 de agosto de 2025
Resposta da Loaf - Solihull
Hi Anne,
Thank you so much for shopping with Loaf and for sharing such a lovely review.
Your beautiful words have truly touched us, what a gift!
Our Loafers at our Shacks pride themselves on being a warm, friendly bunch, always calm and patient, with a genuine love for helping others.
Looking forward to welcoming you again soon.
Warm regards,
Manny
Fantastic customer service
Fantastic customer service! Lovely showroom- everything looks great. Laura and Jack went out of their way to help and I am delighted with what I have ordered. Thank you- I will be back!
31 de julho de 2025
Resposta da Loaf - Solihull
Hi Nicola,
Thank you so much for your feedback!
We're thrilled to hear you had a great experience and that Laura and Jack were able to help make it even better.
We’ll be sure to pass on your lovely feedback to them.
Enjoy your order, and we look forward to welcoming you back soon!
Warmest Regards,
Paris
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