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**1 star — Loan credited without my consent**
I registered with Loan Plus, but I was not aware that an “Automatic Loan” feature was enabled. I never selected a loan amount, accepted a loan agreement, or knowingly gave consent for a loan to be credited to my bank account.
Despite this, LKR 4,000 was automatically credited to my account.
I immediately contacted customer support to clarify the situation. I was told that if I repaid the LKR 4,000 within 24 hours, I would only need to pay LKR 4,000. However, the repayment amount shown to me was LKR 7,166.67, and I had already made the payment. The exact repayment amount excluding the transaction fee was shown as LKR 6,880.
I have now requested a refund of the excess amount and asked Loan Plus to close/delete all accounts associated with me. I have also clearly requested that no loans ever be credited to my account without my explicit consent.
My main concern is the lack of clear consent before the loan was disbursed. A loan should not be automatically credited to someone's bank account without the customer knowingly selecting and agreeing to it.
I hope Loan Plus resolves this matter promptly and processes the refund as requested.








