This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Ver mais
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Leia as opiniões dos outros
Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Ver mais
My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Ver mais
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Informações de contacto
290 Shore Rd, 02532, Bourne, Estados Unidos da América
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Birthday lobstersFrom the customer service to the end…
From the customer service to the end product I had an excellent experience. Ordered 5 lobsters and clam chowder— highly recommend.
Lobsters Online has the best customer…
Lobsters Online has the best customer service. They care the products they sold. After initial communication with them, issue was resolved right away! Will order again.
Had a problem with shipping
Had a problem with shipping, all on FedEx, shared it with the company via email they replaced the 20 lb boat run box free to us they even wouldn't let us pay shipping, they really stepped up, thank-you, would buy again or recommend to a friend
Amazing Lobster
The lobsters were amazing. The ordering online was super easy. Highly recommended.
All was super with the process, short on expectations!
All was super with the process. One lobster was perfect, probably a bit over 2.5 pounds; the other was less than 2 pounds and close to a soft shell lobster: not a hard shell! Very tasty; but not what I ordered.
Repeat customer for good reasons
Great communication, top quality service and product.
Awesome fresh lobster 🦞
Great price for whole fresh live lobster but shipping was expensive
received exactly what I ordered in…
received exactly what I ordered in great shape, on time, with healthy live lobsters.
Couple that with the ease of ordering online and at fair prices and you've got a winning combination to rely on.
thanks
New England great in Florida
We are from New England, and were visiting my folks in Florida for the Holiday weekend. They haven’t had lobster since they moved five years ago. Our order arrived as schedule, all of our lobsters were alive and some of the sweetest lobster we’ve had! We will definitely be ordering again!
Family Reunion Lobster Boil!
Bought two boat run boxes for our family vacation in the Outer Banks. The lobsters arrived on time, perfectly packed, and fresh. We had a lobster boil for 40 people and the next day had lobster rolls (New England style). Lobster Online was easy to do business with and delivered a great product!
Received 1 dead and 1 alive
Received 1 dead and 1 alive. They refunded $23, so I ended up paying $80 for 1 lobster. Great….
i have left numerous messages and…
i have left numerous messages and emails to inform you that not only did the lobsters not make it on time (3) days!!! it was supposed to be over night!!! lobsters were DEAD! one “cool Pak” really?!!!!!!!!! this was a very special gift for my daughters birthday as she lives in Utah and i was surprising her with her favorite, lobsters from home! not only did they not deliver her lobsters she actually drove to the warehouse to pick them up because Fed Ex wouldn’t drop them off till Monday and it’s saturday!! she feared the worst! ALL Dead!!!! i am irate! how dear you package live lobsters with ONLY one small Cool Pak. i have pictures and video for proof!!! you don’t return messages or answer emails!!!! i will be leaving a extremely negative review!!!! i expect a full refund !!!!!!!!!!
carol susi. #617-429-1037
Best lobster i've ever eaten!!
ordering and delivery were super easy, delivery was perfect, the order was complete and everything was delicious!! This is the place to go if you don't mind not driving for x amount of miles, the store not having what you wanted then driving back home!!
Delicious!
Delivered alive and on time
Delivered alive and on time! The bugs were delicious. Had a couple lobster first timers and they totally enjoyed the experience.
Until the next time 😃😃
I’ll be a repeat customer
Prompt shipping. Package arrived early afternoon in plenty of time for dinner. Lobsters (2 lb) were delicious.
Lobsters were large and fantastic
The lobsters were delivered on time( one corner of the box took a hit).
They were fantastic!!
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