This company and the person I dealt with (Jennifer) are awesome! Unfortunately, Fed-Ex delivered the package to the wrong apartment (Mr. Rich Crandall) where it sat for a few days and my friend Harvey... Ver mais
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Leia as opiniões dos outros
Finally a Wonderful East Coast Lobster Company shipping to the mid west. Born and raised on the East Coast before moving to Michigan we truly miss the seafood available on the East Coast. I have spe... Ver mais
My wife and I order live lobsters from these guys three or four times per year. Every Valentines Day, our anniversary, and one or two additional times. We've been doing it for years and every experien... Ver mais
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event . Seems that an order cannot be filled on a... Ver mais
Informações sobre a empresa
Escrito pela empresa
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Informações de contacto
290 Shore Rd, 02532, Bourne, Estados Unidos da América
- (888) 353 9898
- sales@lobsters-online.com
- lobsters-online.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 20% das suas opiniões negativas
Geralmente responde em 14 horas
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Arrived timely & in great shape
Delivery updates kept us informed on arrival time so dinner wasn't delayed. The lobsters arrived all the way to New Mexico in great shape

Resposta da Lobsters Online
We ordered lobster
We ordered lobster, mussels, oysters, and Mahi Mahi. Everything was delicious except for the Mahi Mahi. The Mahi Mahi was totally inedible. It was brown and yucky looking.
After leaving this review Lobsters-online.com reached out to me to offer a full refund of the Mahi Mahi or to offer a replacement at no additional cost. Thank you Lobsters-Online!

Resposta da Lobsters Online
50% of the lobsters were full and 50%…
50% of the lobsters were full and 50% just peeled and not full.

Resposta da Lobsters Online
Superb customer support!
**UPDATE. My issue was properly & very professionally resolved. Thank you to JM who made the necessary adjustments with regards to my order. Her professionalism & exceptional customer service was beyond my expectations. I will definitely make purchases in the future for more lobsters & other merchandise.
This time my New Year’s Eve dinner did not live up to my expectations or the money I spent. The lobster tasted bland & a little “off” from what I’m used to, even though it was cooked with the same method. Basically just disappointed seeing how much I spent & what I was expecting.

Resposta da Lobsters Online
Came early and were so wonderful &…
Came early and were so wonderful & tasty!! Great way to celebrate!

Resposta da Lobsters Online
Well we ordered 3 10oz lobster tails…
Well we ordered 3 10oz lobster tails for New Years !
They showed up on time and 2 of the Tails were in good shape . Sadly the 3rd one was hollow on the inside for the most part . When we boiled them the one just turned to mush .

Resposta da Lobsters Online
Great everything!
Great everything!
Mac's clam chowder magnificent!
Oysters ambrosia!
Lobsters out of this world!
Absolutely perfect
Exactly as advertised
Exactly as advertised. Live shipment and perfect timing. Excellent lobsters.
Holiday perfection!Arrived on time and in perfect…
Arrived on time and in perfect condition!
Just all around A+ in your product.
Just all around A+ in your product.. in your service.. in the delivery of the product--- all outstanding results and I am happy to continue being a customer!!!
Everything was very good and arrived promptly
Everything was very good and arrived promptly. Lobsters very tasty. Only reason I gave 4 stars rather than 5 was my bag of 100 oysters had the origin date/location tag cut off. I'm not sure that's legal.
Five-star experience!
From ordering, to delivery, to cooking and eating our seafood order - lobster, bacon wrapped scallops, stuffed quahogs, clam chowder - out of this world.
Purchased for an employee dinner and was a five-star experience all around.
15 pounds of lobster
Lobsters, 15 pound boat box, arrived undamaged, timely in Virginia.
Box included one 3# monster, one smallish 1.25# lobster with most of the rest in the 1.5# plus range. Plenty of lobsters for a hungry crowd of 7 adults.
All lobsters were alive, healthy and quite cold. Easily handled, they were all hardshell lobsters, packed with meat, tomalley, fat (next year's shell) and very tasty.
We all had a great time!
We do plan to do a family steamed lobster dinner again.
The lady who took my order was patient, understanding and excellently helpful!
Fresh
Fresh, live, big healthy lobsters literally to your doorstep. What they advertise is what they deliver and what they deliver is awesome. Worth the cost will order from them again.
My 3 pound lobsters arrived alive and…
My 3 pound lobsters arrived alive and lively.
on time and super cold
The order came thru a day late.It was…
The order came thru a day late.It was our Sons 60th Birthday, He was working his tug in northern Chesapeake .This was suppose to be a special event .
Seems that an order cannot be filled on a Monday although the paperwork specified that Monday 2 December was the delivery date.
Do not order for a Monday delivery.unless you understand that cannot happen.
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