Lochsofwhisky Opiniões 282

TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I like buying from Lochsofwhisky. There is always an interesting selection, I have found more a few bottles that were nowhere else. I love their prices, very reasonable and delivery is really quick! I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Looking for a suitable birthday present for my adult grandson decided on a 30year old whiskey for his 30th birthday Loch's and Glen's came up with just the one I was looking for.

Classificada 5 em 5 estrelas

Searching for a hard-to-find bottle, I actually found TWO on this site. The purchasing process was easy apart from a little confusion over the courier's PIN, which caused no realo problem and showed t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Placed another order. Made an offer via email for 2no Longmorn 18 which was accepted (thank you), arrived on my door 48hrs later in perfect condition. cant recommend Lochs enough

A empresa respondeu

Informações sobre a empresa

  1. Loja de vinhos
  2. Loja de bebidas alcoólicas
  3. Atacadista de bebidas alcoólicas
  4. Loja de cerveja

Escrito pela empresa

Welcome to Lochs Of Whisky, where we offer a curated selection of the finest Scotch whiskies from Scotland's most celebrated distilleries. Our passion for this exceptional spirit is reflected in the quality of our products, which have been carefully selected to provide an unparalleled drinking experience.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

282 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Just what the doctor ordered

Looking for a suitable birthday present for my adult grandson decided on a 30year old whiskey for his 30th birthday Loch's and Glen's came up with just the one I was looking for.

7 de abril de 2026
Classificada 1 em 5 estrelas

Extremely disappointed

Sold a tampered bottle for full price
I recently placed my first order with Lochsofwhisky for a premium bottle, but it arrived with the seal already broken. When I reported this, I was told they couldn't replace it because it was out of stock. Their "solution" was to offer a 10% refund.
I find this completely unacceptable. I paid full price for a brand-new, sealed product, and receiving an opened bottle feels like a breach of trust. A small discount doesn't make up for the fact that the integrity of the whisky is now in question. I feel cheated and won't be shopping here again.

23 de março de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi Rosin,

Thank you for your review — we’re sorry to hear that your first experience with us has left you disappointed.

When you contacted us, we immediately reviewed the issue and asked for photos so we could assess the condition of the bottle and seal. Once received, we acknowledged that the seal appeared damaged.

As this was a limited stock item and no replacement was available, we offered a partial refund as a gesture of goodwill. You confirmed you were happy to keep the bottle and declined the refund, asking us to leave things as they were.

We understand that your preference would have been a replacement with a sealed item, and in normal circumstances that is what we would provide. Unfortunately, due to stock limitations, this was not possible in this case.

If you would like us to revisit this further, please contact us directly and we will be happy to review it again with you.

Kind regards,
Lochs of Whisky Support Team

Classificada 5 em 5 estrelas

Quick delivery and extremely well…

Quick delivery and extremely well packaged...

30 de março de 2026
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Resposta da Lochsofwhisky

Thank you for your review — we’re glad to hear everything arrived quickly and safely.

Packaging is a key part of what we do, so it’s good to know it met expectations.

If you need anything else, just let us know.

Customer Support Molly
Lochs of Whisky

Classificada 5 em 5 estrelas

I like buying from Lochsofwhisky

I like buying from Lochsofwhisky. There is always an interesting selection, I have found more a few bottles that were nowhere else. I love their prices, very reasonable and delivery is really quick! I have never had a problem with a package or delivery either. I will always recommend Lochsofwhisky to people.

2 de abril de 2026
Opinião espontânea
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your review — we really appreciate you taking the time to share this.

It’s great to hear you’ve been able to find bottles with us that aren’t easily available elsewhere, and that the pricing and delivery have been consistent for you. That’s exactly what we aim to offer.

We also appreciate the recommendation — it genuinely means a lot.

If you’re ever looking for something specific, feel free to get in touch.

Customer Support Molly
Lochs of Whisky

Classificada 5 em 5 estrelas

Excellent service to be fair

Excellent service to be fair. Well packed and delivery really quick. Well order again from this seller.

25 de março de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your review — we really appreciate your feedback.

It’s great to hear everything arrived quickly and was well packed, as that’s something we take seriously, especially with whisky deliveries.

We look forward to your next order.

Customer Support Molly
Lochs of Whisky

Classificada 5 em 5 estrelas

Really good experience

Really good experience, good communication and quick delivery

11 de março de 2026
Opinião espontânea
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your review.

I’m really pleased to hear you had a good experience with us and that everything arrived quickly with clear communication throughout.

We appreciate your feedback and your support.

Support Molly
Lochs of Whisky

Classificada 5 em 5 estrelas

Quick, easy and good value

A very good price, easy to place the order and delivered even more quickly than I expected, so the whole experience couldn't really have been better!

16 de março de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you very much for your 5* review — we really appreciate you taking the time to share your feedback.

We’re glad you had a positive experience and hope to serve you again soon.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 1 em 5 estrelas

Very bad option and very bad affects to…

Very bad option and very bad affects to this lovely company to use DPD for delivery services,they are clowns,

16 de março de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Thank you for your review.

I’m sorry to hear about the issues you experienced with the delivery.

From what I can see, the delay was due to the DPD PIN not being provided at the time of delivery. I can confirm the order has now been successfully delivered.

We understand how frustrating this can be and appreciate your feedback regarding the courier service.

Support Molly
Lochs of Whisky

Classificada 5 em 5 estrelas

very prompt and efficient service

Placed the order on a Sunday afternoon, notified of shipping before 10am Monday morning, delivered on the Tuesday - can't ask for more than that!

23 de fevereiro de 2026
Opinião espontânea
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you for your great feedback — we really appreciate it.

We’re pleased to hear everything moved quickly from order to delivery and that you were happy with the service.

Thanks again for taking the time to share your experience.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 5 em 5 estrelas

Couldn’t find it anywhere else

My brother was delighted with his gift!

5 de março de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you for your lovely feedback — we really appreciate it.

We’re delighted to hear your brother was pleased with his gift.

Thanks again for taking the time to share your experience.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 5 em 5 estrelas

can't be bettered

Usual impeccable service, thank you

5 de março de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re delighted to hear you continue to receive the level of service you expect from us.

Thanks again for your continued support.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 5 em 5 estrelas

Happy customer

Easy web site when ordering and fast delivery

23 de fevereiro de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you for your kind feedback — we really appreciate it.

We’re pleased to hear you found the website easy to use and that your order arrived quickly.

Thanks again for taking the time to leave a review.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 5 em 5 estrelas

quick delivery

quick delivery

16 de fevereiro de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you for your feedback — we really appreciate it.

We’re pleased to hear your order arrived quickly.

Thanks again for taking the time to leave a review.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 5 em 5 estrelas

Great Service

Great, efficient service, product packaged well. Arrived quickly and undamaged. Would recommend.

26 de fevereiro de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,

Thank you for your great feedback — we really appreciate it.

We’re pleased to hear everything arrived quickly, well packaged, and in perfect condition. It’s great to know you were happy with the service.

Thank you also for your recommendation.

Kind regards,
Molly
Customer Support
Lochs of Whisky

Classificada 5 em 5 estrelas

A first time buy.

Very fast smooth transaction from start to finish. Very good communication.

20 de fevereiro de 2026
logótipo da Lochsofwhisky

Resposta da Lochsofwhisky

Hi,
Thank you for your review — we’re glad everything went smoothly and that you were happy with the service.
Kind regards,
Molly
Customer Support
Lochs of Whisky

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