LockFit Opiniões 138

TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mori in Leeds attended our service as an urgent call out to replace a broken lock. He arrived quickly and did a really good job for a reasonable price. Would highly recommend.

Classificada 5 em 5 estrelas

Fantastic service for my brother in St ives Cambridgeshire. My brother rang Matt and got a really good quote. A young lad came out the following day and did a fabulous job. My brother doesn’t do compu... Ver mais

Classificada 5 em 5 estrelas

David came and fitted 2 new locks to a double glazed front and backdoor. He was very quick, polite and professional and friendly. Very kind to deal with and made sure everything was in order before he... Ver mais

Classificada 5 em 5 estrelas

Excellent service from Adam today. He installed two new locks for us quickly and efficiently, and even went above and beyond by fixing an issue with one of our doors at no extra charge. He was friendl... Ver mais

Informações sobre a empresa

  1. Chaveiro
  2. Serviço de serralheiro de emergência

Escrito pela empresa

LockFit stands as your premier destination for around-the-clock, 365 days a year professional locksmith services throughout the UK, catering to both residential and commercial clients. Our unwavering commitment to prompt responses ensures our goal of being at your location within the hour for all your locksmith needs. Beyond that, we extend our services to include window boarding and glass replacement. Trust LockFit for dependable and effective locksmith solutions customised to meet your specific requirements.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

138 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 5 em 5 estrelas

Marcin Wach was brilliant - thank you.

This is a review for Marcin Wach of Lockfit Bury St. Edmunds.

We returned from holiday at around 10.30pm on the eve of a public holiday. We discovered that we’d left the wrong front door key in the lock safe so were unable to unlock our door on our return.

We phoned a couple of local 24 hour emergency locksmiths only to get an answerphone message - great!

We looked a little further and discovered Marcin - he answered the phone immediately and said he would be with us in 45 mins. He arrived exactly when he said he would. He just got on in a highly professional manner and soon had the lock picked and us in the warm in no time.

We cannot thank Marcin enough for his assistance - he’s now on speed dial should we need him again. Highly recommended for sure.

17 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service - Petrut

Petrut from Lockfit London was a rockstar. He did an excellent job replacing a lock and door which had been busted in an attempted break in, working diligently for several hours starting around 9pm on a Saturday night. He was very reassuring and calm in a stressful situation, and we would highly recommend him for future services.

8 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Door Repair

Excellent service with Martin in the Bury St Edmunds area. Arrived within the hour to repair a faulty door handle/lock. Very polite and had the door working as normal within the hour. Would recommend!

16 de fevereiro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

LockFit Beckenham: faulty workmanship and very poor customer service

My wife locked herself out of our home without a key. She called LockFit Beckenham - a 'Checkatrade' organisation. The attending 'locksmith' drilled out and replaced the lock. We are now unable to open the door from either the inside or the outside. When raising the problem with LockFit Beckenham - with a view to them revisiting our home to correct the fault - we were accused of lying about the cause of the problem, i.e. LockFit Beckenham suggested the door was faulty and the fact that it was now not working had nothing to do with their 'repair'. An unfortunate response and clear indication that LockFit Beckenham's service assurances are disingenuous. We are now left with a door that does not open. To avoid the same outcome, we would urge people, in a similar predicament, to avoid this company.

8 de fevereiro de 2025
Opinião espontânea
logótipo da LockFit

Resposta da LockFit

We acknowledge your review and appreciate the opportunity to respond. Lockfit is committed to providing a high standard of service, and we take all customer feedback seriously.

Following a review of the call recording, it is evident that our franchisee offered to return to your property to inspect the lock we installed, at no cost, in accordance with our warranty guarantee. It was also clearly explained that if the issue related to a separate component, such as the mechanism, this would not be covered under the warranty and would therefore incur a charge.

At the time of our visit, your wife indicated that you had experienced occasional difficulty in lifting the handle. This issue was noted during our assessment, but as there was no immediate failure, no charge was applied for a replacement mechanism. However, upon further consideration of your wife’s comments, it is possible that a new mechanism may now be required.

It is our understanding that we were not given the opportunity to return and assess the matter. Notwithstanding this, we remain willing to discuss the issue further in order to reach a resolution. Please do not hesitate to contact us should you wish to proceed.

Classificada 5 em 5 estrelas

Great Experience!

Great Experience!
Stephen was amazing, super helpful and friendly. Came out in 2-3 hours and the job was done in 10 minutes. 5 STARS!

24 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Andy answered really quickly

Andy answered really quickly, updated me that he would be here in the hour. Very professional, kind, and reassuring. Thank you so much! Definitely recommend!

17 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very greatful for Tony

Very greatful for Tony, he was so lovely when he came round first thing and did a great job. Saved me from getting ripped off from another locksmith in the area ☺️

23 de dezembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good , Quick Service

I recently called Alex from Lockfit, based in North Finchley. He came out within about an hour of my calling. Alex was polite, spoke well, and was good-natured.
He dealt with the issue quickly. The lock was replaced with an Ulton branded one. Pleased with the service offered. Would recommend.

30 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent work on front door lock

Daniel (Worcester) did an absolutely amazing job fixing the lock on our front door. What was most impressive though was the effort he went to find the particular locking mechanism required, which was no longer produced by the original manufacturers. Undaunted, Daniel took it upon himself to make a number of calls and enquiries, and eventually found one! I am absolutely chuffed to bits with the result and very relieved to not have to pay out for a new door. I would 100% recommend Lockfit to anyone. Thankyou Daniel!

18 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Dodgy & unreliable

I got a lock repaired from Dan (Daniel Lacey) in Milton Keynes a few weeks ago & asked him to send me an invoice for the work but he said he will send a receipt after I make the payment which I did immediately & since then he has neither provided an invoice nor a receipt & he has been ignoring my msgs since then.
He verbally told me that his work is guaranteed for 1 year but there is no way to prove that if I don't have the receipt.

13 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding Service from LockFit: Reliable and Caring Locksmith Assistance

I had an excellent experience with Alex, the locksmith. He was prompt, knowledgeable, and incredibly helpful. My door mechanism was completely locked, and I couldn’t get inside. Alex arrived quickly, opened the door, and went above and beyond by changing the lock to ensure my safety. He was professional and genuinely cared about the situation. Highly recommend his services!

24 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Lockfit, Aylesbury

I was sooo impressed with Steve (Lockfit, Aylesbury). He was polite, conscientious and efficient and took his time to explain what had gone wrong with our front door lock before making a plan of action. He could easily have tried to make more money by telling us we needed a new lock, but rather than do that he took the old one apart twice and put it together again with a new part that worked brilliantly.
I highly recommend Steve to anyone searching for a locksmith.

16 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Matt was so helpful and friendly

Matt was so helpful and friendly. Replied really quickly and was very thorough when explaining what needed to be done. Job was done in a timely manner and was really reasonable on cost. Would 100% recommend very genuine and great quality.

22 de agosto de 2024
Opinião espontânea

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