Dialock LTD Opiniões 

241
TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Top-notch service! It is rare to find this level of craftsmanship these days. The lock on my 20-year-old door was acting up, and I was bracing myself for a massive bill to replace it. Thank... Ver mais

Classificada 5 em 5 estrelas

Very quick turnaround on Stephens day. Door wouldn't open from outside. Technician was friendly and very competent. Let us know that it looked like we had an attempted break in which had broken mechan... Ver mais

Classificada 5 em 5 estrelas

Janis saved the day, or night last night - a mislaid key meant we were locked out in the cold. He arrived within the declared time, worked tirelessly until he got us inside & couldn’t have been kinder... Ver mais

Classificada 5 em 5 estrelas

Five star experience from start to finish. The communication from Rita via phone and email was very friendly, fast and accommodating. Alexandre the technician was extremely polite, competent and did a... Ver mais

Informações sobre a empresa

  1. Chaveiro
  2. Serviço de serralheiro de emergência
  3. Cópia de chaves
  4. Fornecedor de cadeados

Escrito pela empresa

Emergency and non emergency 24/7 locksmith service in Dublin and surrounding areas


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

241 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(241)

16 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Going the extra mile

Came out very late to me, I'd locked myself out of my house, not only did he get me into my house quickly with no damage, he also fixed my lock for me, it had been giving trouble for ages, he moved the receiving part of the yale lock down a few millimetres as my door had slipped down over the years. He did this at no extra cost. It is now perfect, much better than before. Also put some cleaning fluid or WD40 into the lock. Great service.

30 de março de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking

Absolutely shocking
The guy came to my house took off the door handle looked at the door and said this job is very hard , I need to go and come back , he never came back , so unprofessional and very poor English

22 de março de 2023
Opinião espontânea
logótipo da Dialock LTD

Resposta da Dialock LTD

Hello Paul,

Thank you for your review.
With all due respect I would like to first of all point out that we never completed a job for you of any kind. We were indeed supposed to, but there was a misunderstanding by both parties and even though we tried to come to an agreement with you and sort everything out, you sadly refused this and were not interested even though this was an honest case of miscommunication. We are all humans and sadly errors do happen but it's how we try to make it right that matters, unfortunately you refused all offers from our side and straight away threatened us with a court case for no particular reason, I would like to point out again that we did not do a job for you and did not take any money from you.
I would still like to apologise for that fact that you believe you had a bad experience with us, if there was anything I could do to make you happier I would as customer satisfaction is crucially important to us, but it seemed like no offers had interested you.

Kind regards
Lisa

Classificada 5 em 5 estrelas

I'm very happy with the service

I'm very happy with the service. I had someone very shortly after the call. The quality of repair is excellent. The doors are like brand new. Also the person is very customer friendly on top of being professional and would considered options for minimizing cost when needed.

28 de fevereiro de 2023
Classificada 5 em 5 estrelas

I cannot speak highly enough about…

I cannot speak highly enough about Remi. He was extremely helpful. Even though it was late in the evening he was very friendly and when he could not completely fix the lock on my back door, he
made sure that he left us feeling secure until he could return with a new lock and fitted it. His manner and my whole experience with Remi will encourage me to recommend Dialock Ltd. to others.

24 de janeiro de 2023

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