Its Beautifull...Fantastic service and beautiful plants.Their staff are very friendly. made for a good serving
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Absolutely fantastic service, went out of their way to email me and let me know my packages would be a day later than they thought. The courier hadn't even updated me! Gorgeous website and even more b... Ver mais
Loft Leaf is a lovely company, providing much loved plants to their customers. I recently bought a Dragon Tree and a Tillandsia and they were sent to me in perfect condition, beautifully and thoughtfu... Ver mais
Parcels always arrive so quickly and so nicely packed. The staff are incredibly helpful with any questions, including plant care questions. The plants I have bought from loftleaf have always been grea... Ver mais
Informações sobre a empresa
- Centro de jardinagem
- Decoração e Design de Interiores
- Plataforma de comércio online
- Viveiro de plantas grossista
Escrito pela empresa
Get indoor plants, pots, & accessories, with next day delivery. Free Click & Collect. Cardiff's 5-star rated online store.
Informações de contacto
31 Lower Cathedral Road, CF11 6LU, Cardiff, Reino Unido
- 07437339859
- loftleafcardiff@gmail.com
- loftleaf.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I ordered a coir pole just after…
I ordered a coir pole just after Christmas and was really impressed that I received it on New Year’s Eve! The pole itself is great, good quality etc… . I’ve only given 4 stars as I was a little surprised at the delivery packaging - fairly flimsy and open completely at one end: Yes it was only a coir pole and I am mindful of unnecessary packaging material, a little bit more paper wrap however would have offered a bit more delivery protection. Despite my grumblings I am happy with the product and would recommend Loft Leaf

Resposta da Loft Leaf
I ordered a specific plant for a gift…
I ordered a specific plant for a gift for a relative. The day before it should have been delivered they notified me they were not satisfied with the quality of the plant and asked if I wanted to order a different plant. Sadly it was that plant I wanted so they offered me a refund straight away. Because if this I will definitely use this company again.
Impeccable customer service
Impeccable customer service, my plant was reasonably priced and well packaged. It's exactly what I ordered. Would order again for sure
Always happy with my purchased and the…
Always happy with my purchased and the personalised card is always a lovely touch
Great plants
Voucher didn’t arrive on Christmas Eve
Voucher didn’t arrive on Christmas Eve. The voucher didn’t want to leave the box and finally sent to me the giver of the voucher for me to send on! Not a good outcome.

Resposta da Loft Leaf
Home for the holidays!! 🌱❄️
I'm always a little wary about ordering plants during winter, however, all arrived in exceptional condition on Christmas Eve! Top marks for insulation & 100% recyclable packaging!!
Amazing Plants & Service
Amazing service! I have bought quite a few plants now from Loft Leaf and they’re all beautiful and exceptionally healthy, and have arrived so quickly in the post. Plus the packaging is all recycled and the peanuts dissolve in water. A*** - thank you for making all of my plant dreams come true!!!
Recommended
Amazing customer service and beautiful plants! Would recommend to use this site to purchase live plants. The packaging was beyond perfection plants were safe no damage at all!!!
Lovely products and brilliant service!
What can you say!
What can you say!? LL are superb at everything they do in regards to the plant world, the service, advice, packing & in particular the quality! They do exactly as it says on the tin...only with a bit more! Happy xmas Loft Leaf & here's for a better new yr! ;)
Fantastic service and plants!
Fantastic service and plants! Will highly recommend and will be purchasing again.
Wonderful! Just wonderful!
Loft Leaf is a lovely company, providing much loved plants to their customers. I recently bought a Dragon Tree and a Tillandsia and they were sent to me in perfect condition, beautifully and thoughtfully packaged with a little handwritten note. My plants are still waiting for me to decide on a position for them at home but they are happy and settled after their journey. Really impressed and will be back for more!! 🤩😊
Excellent communication and resolution…
Excellent communication and resolution when an item I ordered was out of stock, parcel arrived quickly and well packed even over Xmas period. Will definitely be ordering again!
Excellent service and fantastic plants
Excellent service and fantastic plants. One of the best companies around. Great value on top quality plants and accessories.
4th and final order.
I've placed 4 orders with Loft since summer. My last one, placed a week ago has not arrived, there's no tracking info, I've had no notification of a delay. Just a wasted day waiting.
That's annoying, but not the reason for 1 star. Shipping is way over priced, and advertised as 'express', it's that or collect from Cardiff. It's not express, average of 8 days in my experience. Snail mail would be quicker. And it's pricey if your order is under £50!
Two of the plants I ordered turned out to be unavailable also, so the website isn't accurate either, and it takes days to find that out. I've bought previously from Loft because tbh, it was easy to follow a link from an email than scour the many suppliers for what I was after. I don't feel I'm getting value for money, or decent service either so I'll be spending elsewhere from now on.
The plants themselves have been ok, some great and no damage, some dead within weeks, some had minor mechanical damage from the journey. I've bought from eBay and no difference despite higher costs. All in all, for the price/service, I feel there's better out there. That's just me, maybe I just got unlucky.

Resposta da Loft Leaf
Lovely plants from lovely sellers
This was the first order I made myself after having got the lovely Paloma as a present. My monkey jar and Christmas tree were well packaged with a lovely note. All my friends buy from Loft Leaf X
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







