Logoed Opiniões 

I’ve had an incredibly frustrating experience with Logoed and would strongly recommend staying away from this company.

They completely messed up my order, they used the wrong product, and the logo/print came out poorly. When I raised this with them, instead of taking accountability, they offered to reprint it at a slightly lower price, but still expected me to pay for the reprint. The issue wasn’t due to any error on my part, it was entirely theirs.

Before you place an order with Logoed, they make you review your design and product details thoroughly. Their terms and conditions say that once you’ve approved the proof, any mistake is on you. But in this case, the fault was theirs, not mine. Despite this, they’re now hiding behind those same terms and refusing to cover the cost of fixing their own mistake. It’s poor practice and incredibly unfair.

Trying to get in touch with them has been nearly impossible. I’ve called their number more times than I can count over the past few weeks, and I’m not exaggerating when I say that no one ever picks up. The line just rings out. Their voicemail says they offer “the highest quality service,” with a “friendly and knowledgeable team,” and that they’re “there to assist every step of the way.” That couldn’t be further from the truth.

Their chat system is just as bad. It’s painfully slow, and responses are vague and unhelpful. I’ve been passed around, told that “someone will get back to you in a few hours,” and then… nothing. No follow-up. No resolution. Just more waiting and excuses. I’ve even been told they’re having “system issues” on multiple occasions, which seems to be the standard fallback response whenever they don’t have an answer.

At the end of the day, all I’ve asked for is to receive what I originally ordered, without being made to pay extra because of their error. As a business, they should have acknowledged the mistake, fixed it, and moved on. That’s what good customer service looks like. Instead, they’ve wasted my time, dodged responsibility, and failed to deliver the basics.

I won’t be ordering from Logoed again, and I’d strongly advise others to take their business elsewhere. There are plenty of companies out there who will actually value their customers. This one clearly doesn’t.

I'm extremely satisfied with the polo shirt printing services I received! The quality of the prints is excellent, the colors are vibrant, and the shirts are super comfortable. The team was also very responsive and helpful throughout the entire process. Highly recommend!

Embroidered polo shirts with my company logo looks amazing and the turnaround time was fast delivery