Loints of Holland Opiniões 

1459
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The shoes are beautiful, good quality and a lovely fit so wonderful to wear. What has been even more exceptional has been the help I had when the courier didn’t deliver them as planned. The company r... Ver mais

Classificada 5 em 5 estrelas

Wat een geweldig schoenenmerk is dit toch! Jammer dat er geen fysieke verkooppunten meer zijn, maar deze online ervaring was vijf sterren waard. Op een online vraag kreeg ik na een automatisch antwoor... Ver mais

Classificada 5 em 5 estrelas

j'ai dû renvoyer une paire de bottines trop justes au cou de pied, Loints a réceptionné mon colis, et, comme tout était impeccable, a très rapidement procédé au virement de la somme exacte que j'avais... Ver mais

Classificada 5 em 5 estrelas

Het vlotte antwoord op mijn vragen stelde mij gerust en maakte me blij met de mogelijkheden, aldus bekend. U denkt zich kennelijk in hoe het is om lievelingsschoenen slecht te zien worden en ik vert... Ver mais

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

Beautiful women's and men's shoes with ultimate comfort. Sustainable in creation and use. Free delivery & returns. Fast delivery. Choose from a wide range. All shapes and sizes.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1459)

205 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful and comfortable

The shoes are very beautiful, nice design and good material. They are also very comfortable and that makes me happy since it's hard to find elegant shoes for feet that are 80 years old.

1 de agosto de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

That's a nice complement, thanks you very much for the review. Enjoy your shoes!
Ronald

Classificada 5 em 5 estrelas

Persoonlijke service

Een persoonlijk bericht van de eigenaar is waar ik mee werd verrast. Snelle en correcte service en verpakking. Makkelijke en handige QR methode voor gratis retourzending van niet passende schoenen. Ik ben zeer blij verrast en blij dat ik mijn favoriete merk schoenen kan blijven bestellen rechtstreeks bij de leverancier/ fabrikant!

15 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Hoi Gerda,

Dank voor jouw review! ook namens andere lezers natuurlijk

Fijn dat je ons zo wederom hebt weten te vinden.

Geniet van je schoenen,

Ronald

Classificada 3 em 5 estrelas

j'aime l'emballage

j'aime l'emballage, le petit mot et le produit

23 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Merci pour votre avis élogieux :)

Que pourrions-nous faire de plus pour mériter 5 étoiles ?

Bonne journée,

Ronald

Classificada 5 em 5 estrelas

I´m absolutely happy with my new shoes…

I´m absolutely happy with my new shoes . I am also grateful for the facility with which it was possible to change the size without extra transactions .

Loints shoes are just nice and of very good quality.
Thank you I appreciate your quality and service
Sandra ( Germany)

28 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland


Hi Sandra,

Thanks for your lovely review!

Thanks again, and I hope you enjoy your sandals.

See you next time!

Ronald

Classificada 5 em 5 estrelas

Prima schoenen van hoge kwaliteit

Prima schoenen van hoge kwaliteit. Niets op aan te merken.

17 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Dank voor jouw mooie review Maria! Duidelijk een fan :)

Fijne dag en tot de volgende keer,

Ronald

Classificada 5 em 5 estrelas

Ervaring met Loints of Holland

Duidelijke website met informatie over de artikelen; levering volgens afspraak; goede kwaliteit van schoenen. Deze laatste ervaring was te verwachten omdat mijn eerdere ervaringen met dit bedrijf ook goed zijn geweest.
Als aan vulling hierop kan ik nog melden dat er iets niet goed gegaan was met de terugbetaling van de geretourneerde schoenen. Daarover heb ik een email gestuurd, waarop zeer adequaat is gereageerd door het te herstellen. Mijn aanvankelijke teleurstelling daarover werd ruimschoots goed gemaakt door het snelle herstel en daarbij kreeg ik nog een kortingscode. Hartelijk dank daarvoor.

19 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Dank voor jouw mooie review Annemieke!

Ik heb je zojuist via mail ook beantwoord, hopelijk verdienen we daarna weer 5 sterren :)

Geniet van je schoenen en tot de volgende keer,

Ronald

Classificada 5 em 5 estrelas

I love the footwear

I love the footwear. Despite having arthritis, I never have sore feet with these shoes. I also love the styles. Service is great.

18 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Hi Louise, thank you so much for this nice review. Good to hear that you too experience so much comfort in our shoes.

Have a great day!

Ronald

Classificada 5 em 5 estrelas

Beau, bio et bien

Comme d’habitude je suis ravie de mon achat : confort absolu, esthétique, éthique, …
C’est ma septième paire de Loints et je reste fidèle à cette marque, synonyme de qualité et de longévité.
Ma récente expérience de retour de produit à été gérée avec gentillesse et efficacité.
De plus, la livraison est rapide, même à l’étranger.

10 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Merci pour ton adorable avis, Vlou !

C'est gratifiant de lire ces compliments de la part de quelqu'un qui nous a déjà testés 7 fois :)

Bonne lecture !

Ronald

Classificada 5 em 5 estrelas

great product, excellent customer service!…

I asked a question about a particular shoe model and color. I received an answer very promptly
I have 4 pairs of this particular shoe which is extremely comfortable, and looks equally correct for the office or casual wear.
I always receive compliments when I wear them.

7 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Thanks, Margaret! Thank you for passing on the compliments. That's so nice to hear.

Enjoy them and see you next time!

Ronald

Classificada 5 em 5 estrelas

my 3rd pair of Tuuthees!

my 3rd pair of Tuuthees - this time in red, and my green and navy pairs are still going strong! So comfortable for every day, all day use. I had bought the other two pairs in a shop some time ago and so was confident that I'd have no trouble with buying online directly from Loints in terms of sizing and look.
Great communication and swift delivery. Thank you Loints of Holland.

9 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Thank you so much for the lovely review, Gillian!

Glad to hear that we've been able to make you happy for so long, especially now through our webshop.

Have a nice day, and see you next time!

Ronald

Classificada 5 em 5 estrelas

Qualité, confort, écologie, éthique et durabilité

Loints of Holland créateur de chaussures écologiques, éthiques et confortables dans un esprit de durabilite.
L'équipe veille à satisfaire le client avec beaucoup de professionnalisme, d'attention et de gentillesse.
Je suis très satisfaite de ma commande et des échanges très réceptifs par email.
Livraison très rapide!
Je recommande ces produits fabriqués dans le respect .

9 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Bonjour Claudine,

Merci beaucoup pour votre avis !

Nous avons été ravis de vous aider. Profitez bien de vos nouvelles chaussures.

Bonne journée, à bientôt !

Ronald

Classificada 1 em 5 estrelas

I was a loyal Loints of Holland…

I was a loyal Loints of Holland customer for years, drawn by their reputation for quality materials, modern design, and comfort. Unfortunately, my recent experience has completely changed my opinion of this brand.
THE PROBLEM:
My favorite boots, which I expected to last for years based on the brand’s reputation, completely fell apart at the front seam after just one winter of normal use. For a premium-priced shoe that markets itself on durability and quality materials, this is absolutely unacceptable.
CUSTOMER SERVICE RESPONSE:
When I contacted the company about this clear quality defect, I was offered a mere 25€ discount on a future purchase. This response completely misses the point - why would I want to buy new shoes from a brand when my previous pair failed so dramatically?
WHAT’S WRONG WITH THIS APPROACH:
1. No accountability - No acknowledgment that the product failed prematurely
2. No quality assessment - No investigation into what went wrong
3. No real solution - A discount doesn’t restore confidence in quality
4. Poor customer value - Long-term customers deserve better than vouchers
THE REAL ISSUE:
This isn’t about money - it’s about trust. When you pay premium prices for shoes marketed as durable and well-made, you expect them to last more than one season. The company’s response shows they don’t stand behind their products when quality issues arise.
WHAT WOULD HAVE BEEN APPROPRIATE:
• A replacement pair to demonstrate commitment to quality
• A genuine assessment of what went wrong
• Assurance about improved quality control
• At minimum, a refund for a clearly defective product
FINAL THOUGHTS:
I understand the company went through bankruptcy, but that doesn’t excuse poor quality control or inadequate customer service. Other customers deserve to know that if you have problems with Loints of Holland shoes, don’t expect meaningful support.
I cannot recommend this brand anymore and will be sharing this experience to help other consumers make informed decisions.
Tim’s customer service: Professional in communication but offered an inadequate solution that doesn’t address the core quality and trust issues.

9 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

cuir moins souple que d'habitude

expédition très rapide
article un peu différent de ce que je pensais avoir vu
le cuir est très sec et un peu dur, ce qui est contraire à toutes mes expériences de Loints.

30 de junho de 2025
logótipo da Loints of Holland

Resposta da Loints of Holland

Bonjour Marie Christine,

Merci pour votre avis !

J'ai réexaminé le produit que vous avez commandé. Le cuir est en effet légèrement différent de la plupart de nos chaussures. Nous l'appelons « Pull-up Nubuck ». Il est un peu plus rigide car une couche de paraffine y est incorporée. J'espère que vous avez remarqué qu'il s'assouplit avec le temps et, plus généralement, après quelques utilisations.

J'espère que vous apprécierez vos nouvelles chaussures.

À bientôt !

Ronald

Classificada 4 em 5 estrelas

Loint shoes fit always perfect and are…

Loint shoes fit always perfect and are very comfortable.
Only last time I received a color that I did not expected. I thought it was senape yellow but than I received a pair of Tommel cosmic shoes... Otherwise I'm always very happy with your Loint shoes!!!
Thank you!
Verena

30 de junho de 2025
logótipo da Loints of Holland

Resposta da Loints of Holland

Hi Verena,

Thank you for your great review and feedback!
Since you didn't return the shoes, I assume you're satisfied, which is great. If not, please let me know.

The order does have the description "Cosmic," but perhaps we showed you the wrong picture online? If so, we apologize.

Enjoy your new shoes and see you next time,

Ronald

Classificada 5 em 5 estrelas

Loints Schuhe sind hochwertig…

Loints Schuhe sind hochwertig verarbeitete Schuhe.
Ich mag die Modelle und die Farben und kann diese Schuhe einfach nur weiter empfehlen

30 de junho de 2025
logótipo da Loints of Holland

Resposta da Loints of Holland

Hi Sandra,

Thanks for the nice review!

Enjoy your new shoes en see you next time :)

Ronald

Classificada 5 em 5 estrelas

Helpful and kind support!

Helpful and kind support!
And i love the shoes!

7 de julho de 2025
Opinião espontânea
logótipo da Loints of Holland

Resposta da Loints of Holland

Thanks a lot for this review Ket! Ronald

Classificada 5 em 5 estrelas

Sehr bequeme Schuhe

Die Schuhe sind nachhaltig, sehr gut verarbeitet und lassen sich angenehm tragen.

30 de junho de 2025
logótipo da Loints of Holland

Resposta da Loints of Holland

Vielen Dank für deine tolle Bewertung! Viel Spaß damit und bis zum nächsten Mal,

Ronald

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