Lola's - Greenwich Market Opiniões 

75
•
TrustScore: 4.5 em 5

4,6

Durnford Street 11, SE10 9BF London, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic cake! Everyone loved it, it was beautiful, delicious and just perfect for my baby shower 💙 collection was nice and easy too, will be coming back! ☺️thank you!

Classificada 5 em 5 estrelas

Beautiful both in looks and taste. I went in for a second piece 😂 my daughter Dolly was very appreciative , she absolutely loved it too.. thank you 🙏 great service at the store in Greenwich, as I co... Ver mais

Classificada 3 em 5 estrelas

Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time ordering from here and they sid not disappoint, I've heard good things about Lola’s cupcakes for a while and thought to try them out for my mums birthday cake. From placing the order online... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Greenwich Market

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Durnford Street 11, SE10 9BF, London, England, Reino Unido

  • 020 3868 8725

4,6

Excelente

TrustScore: 4.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(75)

5812 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

I order a Victoria sponge cake

I order a Victoria sponge cake, so simple. Came with red fruits on top . I need to take everything from the top . I told the woman in the shop and she only could smile. She didn't knew why came with that decorations.

11 de maio de 2026
Classificada 3 em 5 estrelas

Good service but disappointed with new banoffee recipe

Ordered last minute so was pleased with next day collection, and collection was easy with friendly staff. I've ordered several times over the years from Lola's and it is always the banoffee birthday cake which has always been a big hit with us all. However they have now changed the recipe and it's just nowhere near as good as it used to be, and others agreed. Whilst it wasn't terrible, I was really disappointed with the new recipe and won't be ordering it again.

4 de maio de 2026
logótipo da Lola's - Greenwich Market

Resposta da Lola's - Greenwich Market

Hello,

Thank you for taking time to share your feedback with us.

We’re really pleased the next day collection and service were a positive experience, but we’re sorry to hear the banoffee cake was not up to your liking.

We truly value your comments and will make sure your feedback is shared with our team.

If you'd like to discuss this further, please feel free to email us on hello@lolascupcakes.com

Best wishes,
Marta

Classificada 2 em 5 estrelas

The cake was very small and very dry

The cake was very small and very dry, and the oreo biscuit was very tiney😌

30 de março de 2026
logótipo da Lola's - Greenwich Market

Resposta da Lola's - Greenwich Market

Hi Faith,

Thanks for taking the time to leave your feedback.

I am very sorry you were disappointed with the cookies and cream cake.

We use decorative oreos on top of the cake and these are smaller than the classic ones but sit on the top of the cake well.

I want to reassure you that we bake fresh for delivery/ collection so this does'nt sound like our usual high quality here at Lola's and we would like to review.

I do not see any correspondence from you on this and for our team to review please can you send us an email at hello@lolascupcakes.com.

We hope to hear from you soon.

Kind regards,
Shona

Classificada 5 em 5 estrelas

Sweet to the taste😋

The cupcakes are very sweet and delicious, I love it. When the cupcakes are chilled in the fridge, the texture of the icing is thick like a fudge whereas if in room temperature, the icing is creamy and fluffy and I do like the icing picture of the International Women's Day

10 de março de 2026
Classificada 5 em 5 estrelas

Outstanding customer service

I’ve bought birthday cakes with the fantastic help from Khalid and Sam for the past two years. Outstanding customer service!! I would love to actually recommend Khalid for a regional award. Always a pleasure to be served by him and his team.

11 de fevereiro de 2026
Classificada 5 em 5 estrelas

I ordered a cake from the Lolas for…

I ordered a cake from the Lolas for gender reveal party and it was absolutely amazing, fresh, delicious, and beautifully made. On top of that, the customer service was outstanding. The staff at Cutty Sark were friendly, helpful, and made the whole experience smooth and pleasant. Highly recommend for both quality cakes and excellent service!

3 de fevereiro de 2026
Classificada 5 em 5 estrelas

The shop was very cleadn and the sales…

The shop was very clean and the sales assistant Khalid was very attentive. He spoke about the cakes and pointed out his favourites. He also informed me of offers. The layout of the shop was very cute. I ❤️ ed the colours. The Cupcakes were reasonably priced. The mini Cupcakes were delightful and brownies came in different flavours.

12 de janeiro de 2026
Classificada 5 em 5 estrelas

Great customer service

Great customer service, efficient. On this occasion I saw they were also selling birthday candles. Thanks, that saved some time.
I ordered a vegan red velvet cake. Great cake box with own handles.

26 de dezembro de 2025

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