Lola's - Kingston Bentals Centre Opiniões 

513
•
TrustScore: 4.5 em 5

4,6

Wood Street 271, Bentalls Shopping Centre, KT1 1TP Kingston upon Thames, England, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can... Ver mais

Classificada 5 em 5 estrelas

We bought a cake for 14 people from Lola’s Cupcakes for my daughter’s baby shower and it was absolutely perfect. It looked beautiful and tasted even better — we had so many compliments from our guests... Ver mais

Classificada 5 em 5 estrelas

Another great bake from Lola”s. This time we went for the rainbow cake which was delicious as usual. I always order from Lola’s for family birthday celebrations. Easy to order, regular updates and ear... Ver mais

Classificada 5 em 5 estrelas

I found it very straightforward to choose and order a cake online as lots of information and details were given. I picked up the cake on the day of the party and full storage instructions were given.... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Kingston Bentals Centre

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Wood Street 271, Bentalls Shopping Centre, KT1 1TP, Kingston upon Thames, England, Reino Unido

  • 02045863633

4,6

Excelente

TrustScore: 4.5 em 5

513 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(513)

5830 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

I ordered a cake for my daughters’s…

I ordered a cake for my daughters’s birthday. Everyone enjoyed the cake but I didn’t enjoy the gluten free cupcake I bought for myself. Pretty dry with no flavour. Can make better myself.

13 de outubro de 2025
logótipo da Lola's - Kingston Bentals Centre

Resposta da Lola's - Kingston Bentals Centre

Hello,

Thank you for taking the time to leave this review.

I am sorry to hear this, we do advise to leave our items at room temperature for 2 hours before serving to give them a chance to warm up, otherwise they may appear a little dry.

If there is anything else we can help with please get in touch on hello@lolascupcakes.com

Kind regards,
Chris

Classificada 5 em 5 estrelas

I bought this cake for my marriage…

I bought this cake for my marriage ceremony (nikkah), it was the perfect cake! Looked classy, perfect colour, pearls looked so classy and the flavour is perfect, the tastiest buttercream icing and jam, perfect looking and tasting cake.
I made the right choice.
Thankyou Lola’s for making my day special.

19 de setembro de 2025
Classificada 5 em 5 estrelas

I love Lola's Cupcakes so much

I love Lola's Cupcakes so much, their customer service team are always super polite and the brownies are the best I've ever had. My go-to gift for anybody as they are so easy to order and can be delivered super fast

18 de setembro de 2025
Classificada 5 em 5 estrelas

Beautiful Elsa Cake

Amazing service! I ordered an Elsa/Frozen cake for my daughter’s birthday and it was absolutely beautiful ! The only criticism would be that the icing/frosting was a bit too sweet (compared to the other cake that we had purchased from Lola).

25 de setembro de 2025
Classificada 5 em 5 estrelas

Lovely cake

Lovely cake - bought it for a surprise birthday celebration and everyone loved it!

15 de setembro de 2025
Classificada 5 em 5 estrelas

As someone who prefers reassurance I…

As someone who prefers reassurance I would have appreciated a confirmation email maybe 48hrs beforehand. However, I need not have worried, the process was seamless and the beautiful cake was delivered on time to the exact venue. Thank you, keep doing what you are doing…. Exceptional!!

16 de setembro de 2025
Classificada 5 em 5 estrelas

What a amazing delicious birthday cake

What a amazing delicious birthday cake
I ordered the red velvet birthday cake for my son's 15th. We had 12 boys round for his birthday party after spending the afternoon at paintball. The cake was eaten up in no time at all.
All the boys commented on how fresh and delicious it was. The staff at Kingston were fantastic!

7 de setembro de 2025
Classificada 5 em 5 estrelas

2 thumbs-up for Lola order of vegan mini cupcakes!

Order was for 70 vegan mini cupcakes but had to order boxes of 12 as per website order form. Email enquiries were replied in good time. Mini cupcake size is ok - no unfinished morsels as sometimes can occur with bigger/normal size cupcakes. A tad pricey @£2.25 (self pickup at store) but each box has a mix of 3 flavours with nicely decorated toppings. Taste and texture (moist) good, more so for vegan. Nice staff at Lola Kingston - friendly and helpful.

9 de setembro de 2025
Classificada 5 em 5 estrelas

Thank you so much for the cake

Thank you so much for the cake. It was delicious. My son loved it. It's spectacular. Highly recommended. Ordering from your website is very easy, nothing complicated.
We will definitely buy again and I will recommend you too.
Thank you so much.

6 de setembro de 2025
Classificada 3 em 5 estrelas

Cake and customer service were great.

Cake and customer service were great.
Unfortunately there was a foreign object in the sponge.. a piece of plastic.

4 de setembro de 2025
logótipo da Lola's - Kingston Bentals Centre

Resposta da Lola's - Kingston Bentals Centre

Hello Julian,

Thank you for taking the time to give us your feedback. I am very sorry for the disappointment caused by this. This is of course not something that is usual with us at all.

I can see that you have been in contact with our customer service team, we are looking in to this and a response has been sent.

If you can please reply back in the email chain we shall be able to help and resolve this for you.

We look forward to hearing from you soon.

Kind regards,

Classificada 5 em 5 estrelas

Simply fantastic

Easy ordering, easy pick up, great packaging and a perfect cake. I’m a semi professional cake baker and I didn’t have time to bake my daughter a birthday cake. I didn’t have high expectations but this cake was amazing, I couldn’t have made it any better. Very reasonable price too. I will return.

3 de setembro de 2025
Classificada 5 em 5 estrelas

50th Birthday Cake

The Birthday Cake for my sons 50th birthday was Fabulous every person who had the cake just kept coming with compliments about the taste which was delicious. Thank you for the excellent service at Kingston I highly recommended them.

29 de agosto de 2025

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