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Lola's - Lola's Canary Wharf Opiniões 

664
•
TrustScore: 4.5 em 5

4,7

Loja de bolos
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Localização

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Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ London, GB

•
+44207 516 0534

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The staff are friendly and pay attention to each customer without rushing to make a sale. The cup cakes are always great. I am currently buying the test kitchen products and I like the sponge cakes bu... Ver mais

Classificada 5 em 5 estrelas

Staff very helpful and friendly. Been buy Lola’s Cupcakes since you could only get in Selfridges London. Love this new range found in the test kitchen at Canary Wharf. My favorite is the cinnamon... Ver mais

Classificada 5 em 5 estrelas

Rang around to secure a vegan cake last minute and was delighted to find the Chocolate Brownie Cake was available at Canary Wharf, they held it for me, helped me sign up to the Rewards App and that me... Ver mais

Classificada 4 em 5 estrelas

I pirchased Lola’s cakes because they are convenient of location, multiple of flavours to choose, competitive price. I choose Mango & Yuzu cake because I love mango. Back home I always purchased m... Ver mais

Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Canary Wharf

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • Unit 5A, 16-19 Canada Square, Canary Wharf, E14 5EQ, London, Reino Unido

  • +44207 516 0534

4,7

Excelente

TrustScore: 4.5 em 5

664 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(664)

5830 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

Sadly disappointed…

The order and communication were properly done and satisfactory. The Vegan Raspberry and Passionfruit Cake was unfortunately not tasty, at all. The “buttercream” substitute tasted only of margarine and also quite salty. I was expecting a sour and sweet flavour especially because of the passionfruit but it was bland and basically tasted of sugar and margarine, the whole cake. It was for my husband’s birthday and none of our guests could actually finish their slice. Sadly disappointed. Because every cake I bought there before were tasty, including the chocolate vegan one.

19 de julho de 2026
logótipo da Lola's - Lola's Canary Wharf

Resposta da Lola's - Lola's Canary Wharf

Hello Mon,

Thank you for taking the time to leave your feedback about your recent order with us.

We are truly sorry to hear that the Vegan Raspberry and Passionfruit Cake did not meet your expectations. We appreciate you bringing the issues with the flavour and texture of the cream cheese icing used to our attention. We are concerned to learn that the cake was bland and salty, and we understand your disappointment, particularly given your positive past experiences with our other vegan cakes.

We would like to assure you that all of our products are made from scratch and handcrafted by our bakery team, who take great pride in using high-quality ingredients to create fresh cakes and cupcakes baked for the date of delivery.

We do apologise that this experience fell short of our usual standards and will be sure to log this directly with our bakery team to review further.

If you would like to discuss your feedback further with our team directly please do reach out to us directly at hello@lolascupcakes.com so we can assist you further with this.

Best wishes,

Classificada 5 em 5 estrelas

Great professional staff

Great professional staff , very accommodating and patient. Product was exceptionally fantastic for a 60th Birthday (Berry Cake). Fantastic Oder service too - ordered on a Monday 1pm was ready for collection Wednesday 08.30am from desired collection site. Brilliant!

10 de julho de 2026
Classificada 5 em 5 estrelas

It was perfect

It was perfect, I ordered a cake for my birthday and was a little nervous about it, it was my first time with Lola’s cupcakes. The place was a bit difficult to find when you’re not used to the city but the employee was very friendly and helpful so I totally forgot about that :)

26 de dezembro de 2025
Classificada 5 em 5 estrelas

Lovely

Lovely, friendly service. Gorgeous cakes. Though I notice there’s less icing than there used to be!

14 de maio de 2026
Classificada 2 em 5 estrelas

Great looking cake BUT cheap buttercream and stale cake

Beautiful looking vegan lemon & blueberry bow cake, but the taste was awful. Really cheap buttercream that just tasted of butter, the cake itself was stale. We couldn't finish it. So disappointing as i love Lolas cakes usually, I have tried so many other cakes from them which were really good and tasty. This vegan lemon & blueberry bow cake was a new one for a i wanted to try for a birthday gathering, hugely disappointing

2 de maio de 2026
Opinião espontânea
logótipo da Lola's - Lola's Canary Wharf

Resposta da Lola's - Lola's Canary Wharf

HI Nguyen, Sorry you didn't enjoy the cake. If you can drop us a quick email to hello@lolascupcakes.com, we will ensure we refund the cake, and give you an opportunity to try something else. On this occasion we didn't hit the spot, but we'd like to have an opportunity to bake for you again. Asher

Classificada 5 em 5 estrelas

Best gluten free cakes

The gluten free cakes are the best from everything I’ve ever tried before. Both Red Velvet and Banoffee cakes were delicious and everybody enjoyed it.

24 de abril de 2026
Classificada 5 em 5 estrelas

Great Gender Reveal Cake

ordered a gender reveal cake 24hrs before the event & was very impressed with the result & quick service. great appearance & taste plus reasonably sized for the amount of people served - was initially worried i needed bigger but this was not the case!

20 de abril de 2026
Classificada 1 em 5 estrelas

Good cakes but staff was super rude

15 de março de 2026
logótipo da Lola's - Lola's Canary Wharf

Resposta da Lola's - Lola's Canary Wharf

Hello Flavi,

Thank you for letting us know about your experience at our store.

I will email you shortly to find out about your time in store, I am sorry the team were not as accommodating as expected.

I hope to hear from you soon.

Best wishes,

Alice

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