Lola's - Lola's Kings X N Opiniões 

222
•
TrustScore: 5 em 5

4,8

(Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL London, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Recently tried a couple of their experimental items at their Kings Cross Station stall. A Petite Chocolate Cake and a Chunk Double Chocolate Cookie. Both were high quality and yummy! I'd definitely... Ver mais

Classificada 5 em 5 estrelas

I was greeted by a lovely American gentleman who kindly gave me a golden ticket, I felt like I was about to meet Willy wonker. I took full advantage of the offer of a free item then made a double... Ver mais

Classificada 5 em 5 estrelas

The service was great I called about the tasting products prior and they were super helpful in telling me how to scan the qr code and redeem the award aswell as telling me what they had available in s... Ver mais

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ We ordered a birthday cake from Lola’s Cupcakes, and it was absolutely delicious! 🎂 The cake was beautifully made, tasted amazing, and made my wife’s birthday even more special. She was so h... Ver mais


Informações sobre a empresa

  1. Loja de bolos
  2. também em
  3. Loja de cupcakes
  4. Padaria
  5. Pastelaria para casamentos
  6. Serviço de encomenda de comida online
  7. Serviço de take away

Sobre Lola's - Lola's Kings X N

Escrito pela empresa

Shop Cakes Shop Cupcakes Shop Brownies Nationwide Delivery Contact Us Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London! Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today. We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem! Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.

Lola's - Let's Celebrate !

Escrito pela empresa

Hand baking delicious cupcakes & cakes since 2006
Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you

Our Promise

Finest ingredients, passionate bakers, handcrafted cupcakes.

Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.

Informações de contacto

  • (Northern Ticket Hall) Kings Cross Underground Station, Euston Road, N1 9AL, London, Reino Unido

  • +44203 991 1272

4,8

Excelente

TrustScore: 5 em 5

222 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(222)

5792 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Lovely cake

Lovely cake, never disappoints and easy order and collect service. Very efficient.

15 de dezembro de 2025
Classificada 5 em 5 estrelas

Easy order, collection and great quality

Easy to order online and convenient collection point at the station. The cake was very well packaged and it was easy to transport (it was a small size cake 8 portions cake). The decoration quality and freshness were also great. Will order again and experiment with other flavours on offer.

11 de dezembro de 2025
Classificada 5 em 5 estrelas

Lovely service and cupcakes

Lovely service and cupcakes

everyone, from the team online to the lady at the stall in Kings Cross was warm, efficient and professional, to match the wonderful cupcakes they sell.

29 de novembro de 2025
Classificada 1 em 5 estrelas

Items never delivered

I had ordered one sparkle that I paid for it - and the shop didn't deliver it, didn't notify me that won't be available at my pick up date which I arranged it for 3-4 days later, and instead of reimbursing me that on my birthday day I didn't have what I ordered.. They gave me certain birthday candles that I had no interest in taking them since I already had.

23 de novembro de 2025
logótipo da Lola's - Lola's Kings X N

Resposta da Lola's - Lola's Kings X N

Hello,

Thank you for taking the time to give us your feedback.

I am very sorry for any disappointment caused by this. Unfortunately we are currently out of stock of the Rose Gold Fountain candles. An alternative was provided with your order which of course I can understand was unsuitable.

A refund for the candle has been processed on your order. Please allow at least 5 working days for the funds to show back in your account.

If there is anything further we can help with please feel free to send an email to hello@lolascupcakes.com

Kind regards,

Classificada 5 em 5 estrelas

Medium red velvet mama…

My daughter's 16th birthday was enhanced by the fast, easy and efficient service provided by Lola's. It was very easy to use the website, make payment and arrange a convenient pick up at our nearest collection point. Staff were friendly and pleasant.
Even the cake box provided to transport the cake home was strong and sturdy whilst looking pretty. Great job Lola's...we will use you again and again.

16 de novembro de 2025
Classificada 5 em 5 estrelas

Convenient pickup location.

The cake we ordered was ready for us to collect. The location was so convenient. The assistant was very polite and friendly, showed us the cake to confirm it was what we orderd and popped into a large bag which made it so easy to transport across London to its venue.

16 de novembro de 2025
Classificada 1 em 5 estrelas

They wouldn’t give me a 6” cake for my…

They wouldn’t give me a 6” cake for my birthday :( I tried to ask her but she would only give me a cupcake.

24 de outubro de 2025
logótipo da Lola's - Lola's Kings X N

Resposta da Lola's - Lola's Kings X N

Hello Amirah,

Thank you for taking the time to give us your feedback.

I am very sorry for the disappointment experienced on this occasion. I have had a look at your Love Club account and can see that you have been a member for over one year. Based on this, as you were a member prior to February 2025, you were still able to claim the free small cake on your birthday date (subject to availability).

As the rules for this have now changed, from next year, you will be able to claim a free cupcake only.

I will be in touch via email shortly to discuss this further with you.

Kind regards,

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