I will order again from Lola's , the delivery was quick, I had spoken to customer service rep a few days ago and her reassurance on how long it takes to deliver was reassuring. The cake was so well... Ver mais
Localização
Alterar localizaçãoWaterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Everytime we visit London we always have to have a Naked Victoria Sponge Cake on Order. Absolutley Gorgeous. On this occassion i had my wifes Birthday Cake booked to pick up from Waterloo but our Trai... Ver mais
The cupcakes and brownies are delicious and affordable too! I haven’t tried their full sized cakes (yet…) but I really want to. Honestly the icing, toppings and cake are sooo yummy. I especially love... Ver mais
First time ordering cakes from Lola’s but won’t be the last! From ordering through to collection, the process was seamless. Then to the actual eating .. oh wow! Absolutely delicious cakes - vanilla an... Ver mais
Informações sobre a empresa
- Loja de bolos
- também em
- Loja de cupcakes
- Padaria
- Pastelaria para casamentos
- Serviço de encomenda de comida online
- Serviço de take away
Sobre Lola's - Lola's Waterloo
Escrito pela empresa
Lola's - Let's Celebrate !
Escrito pela empresa

- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.

Informações de contacto
Waterloo Underground Station, Exit 2, Lower level, Waterloo Road, South Bank, SE1 7LT, London, Reino Unido
- +44203 318 1629
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Delicious berry cake. Smooth collection
The berry cake was delicious and the collection from Waterloo station was really easy.
Yummy cake
Yummy cake. I picked up the cake from waterloo station. Good packaging.
quick and easy pickup experience
red velvet from lola is always the best !! called the shop to adjust pick up date and they were very kind with it, much appreciated.
Amazing
I buy few mini ones every week after work for my daughter. We both love them, always fresh and creamy
I ordered the dinosaur cake for my…
I ordered the dinosaur cake for my dino-obsessed son's 4th birthday - it was brilliant! So delicious, very generously sized, he was thrilled! It was ready to collect in the morning of the day I had specified and I got an email telling me it was ready. Very easy collection and lovely people. Will definitely order again for birthdays!
Always nice
I'm not going to give 5 stars because it was missing a bit of filling but lola always does nice cakes and great flavor.
Great service as always!
Website was easy to use, super easy pick up and as always a great tasting product!
Great personalised cakes
Great quality cake, both to look at and eat . And good value for money
Tasty
Cupcakes were amazing and customised for the occasion perfectly. All flavour matched well to what was described, overall great experience.
All perfect
Delicious cake, exactly as described and so easy to collect from London Waterloo at 8am!
Excellent service and delicious red velvet cake
Excellent service when reserving cake over the phone, and the best red velvet cake!
Very Cherry cupcake and Red Velvet…
Very Cherry cupcake and Red Velvet brownie was amazing!!!😍😍
Great experience
Great experience, members of staff were very friendly and helpful
Poderá usar IA para responderLer mais
I purchased a box of brownies
I purchased a box of brownies, it was my birthday I wanted to gift the brownies to my management in SWR, the red velvet brownies were like stones I felt very embarrassed in front of the managers to gift them a stale brownies.

Resposta da Lola's - Lola's Waterloo
Always delicious!
I came in to redeem my free birthday…
I came in to redeem my free birthday cake as a founding member, a long-standing benefit that predates the new policy change. Instead of being greeted with a smile on my birthday, I was met with confusion and resistance. Staff tried to turn me away, claiming the offer was now just a free cupcake—clearly unaware of their own membership tiers and terms. I literally had to explain their policy to them. Embarrassing.
Before I mentioned the birthday cake, the staff were all smiles. The moment I mentioned the word “redeem,” their faces dropped like I’d asked for their monthly salary. First of all, it’s not your dad’s shop—there’s no need to be so flustered over honoring a longstanding promotion. It’s a cake, not a diamond.
If a brand wants to keep loyal customers, the bare minimum is knowing your own policies and treating people with respect. Lola’s, do better. This kind of treatment leaves a sour taste—definitely not the birthday experience anyone deserves.

Resposta da Lola's - Lola's Waterloo
Everything made it great. The customer service is on point. Bless them
Everything made it great. Everyone loves it.
Sadly cake I received collapsed and…
Sadly cake I received collapsed and didn’t have enough time to replace it.

Resposta da Lola's - Lola's Waterloo
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







