Lolliandlace Opiniões 

This website has to be a scam. DO NOT ORDER from here. Customer service is non existent. Emails and DMs are totally ignored even after you follow up multiple times. My order was supposed to be delivered by October 24th and it’s November 9th and I still have not received it nor have I received a response to any of my inquiries. Avoid this place.

0 stars - such a scam. I paid for a Halloween costume and it was never sent to me. I reached out to customer service with no response multiple times.

Costume ordered three weeks in advance never came

Now the customer service email and actual website are closed it says

I’m reporting them and getting refund for undelivered goods

I would not have minded even cheap costume just any costume and not disappointed My kid

Extremely Disappointing Experience – Buyer Beware

I purchased a children’s Halloween costume on October 4, 2026, and received an email confirming my order. Today is November 7, and the costume has still never arrived. I never received a shipping confirmation, and despite sending two follow-up emails, there was absolutely no response.

If this is a legitimate business, this is an incredibly disappointing way to treat customers. More importantly, it’s a terrible way to treat children. You create the excitement and expectation of receiving a Halloween costume, only to leave families waiting with no communication, no explanation, and no resolution.

We ultimately had to scramble at the last minute to put together an alternative costume.

This was more than just a delayed delivery. It was a complete failure of customer service, communication, and accountability. I would STRONGLY CAUTION others against ordering from this company.

I purchased a costume, paid for it, and it was NEVER delivered. I have tried contacting the company by phone and email multiple times, but have received absolutely no response. They took my money, never sent my order, and completely ignored all my attempts to resolve the issue.

At this point, I am demanding a FULL REFUND for the merchandise I paid for but never received. It is unacceptable to take someone's money and then fail to deliver the product or respond to customer inquiries.

This has been a horrible experience, and I would not recommend this company to anyone. If you value your money, STAY AWAY FROM THIS COMPANY! I will not be doing business with them again.

lol should have checked this site obviously before I ordered. This is a scam. Over a month with no contact no shipment no response. I’ll be submitting a fraud claim to AMEX. Buyer beware.

This company is a scam. They took my money, never sent the product and the email on their site to ask for help bounced back as a non-existent address.

customer support non existent, they don't reply or provide updates on orders , their page is shut down under construction and they left every order suspended in the wind.
I order a custom for a little girl birthday 3 weeks in advance , and not even a tracking number has been provided

It is now past Halloween. The costume never shipped. They never responded to me. Still haven’t been refunded. Now I’m waiting for my bank dispute to process. They literally took everyone’s money with no intention of shipping us anything. You can’t even get on their website right now.

Joke of company. Run. Don’t give them your money. They don't respond to emails and never ship the item, but keep the money.

Scam. Stole my money. Our costume never arrived, they never responded to my emails, my son was really disappointed. Apparently this is a military spouse small business. You should be ashamed of yourselves.

Ordered costume for my daughter & it was never shipped. Two weeks later I went to try and check the status & found the entire website is now "down" and there is no way to contact the company. Then found a Reddit thread indicating this seems to be a scam and it has happened to hundreds of other people as well. Will now need to attempt to get the $50 back from my bank.

I ordered my costume a month ago in advance and never received my order!!!!

Order was never received placed the order 10/10 still says processing and we are now November 1st
Emailed 15 times no response
Called no answer to their number
Now website is down THIS SITE IS A SCAM

Do not purchase from here. It is a scam. They will collect your money and never send your items.

Order dress for Halloween on 10/9. Site says dress ships in 5 -7 business days after processing. Well, dress never finished processing and never shipped. I sent several urgent emails requesting updated shipping info. Only received computer generated generic email. “Email will be sent when item ships”. I never received dress or my money from lolli and lace. THIS COMPANY IS A SCAM. DO NOT PURCHASE FROM THEM.

Ordered my daughter’s Rumi costume on 10/18 with express shipping. Never received it. Wrote them an email with no reply. Now their website is down. I’m on the phone with my bank to reverse the charge. I will be reporting them to the BBB.

Beware of this scam!!! Bought a costume and never received. Website is now down and company won't respond to emails.

DO NOT ORDER FROM HERE! Listen to the other reviews. I ordered a costume from here 2 weeks before Halloween and had to make changes so I messaged them through the website immediately. No answer. I emailed them 3 days later. No answer. I called and the message said Mailbox full. I emailed again, no answer. This website is a SCAM. Took money from all these people with no refund.

Should be allowed to give negative stars! We ordered our three-year-old a costume and it was never delivered. We reached out and no response. Nothing but a scam! Their website is now down. What a coincidence… Buyer beware!!