First off, London Brow makes my favorite brow lamination products! I had an error on my most recent product order. I’m based in the US and the customer service was amazing! James responded right aw... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Amazing products and lovely, friendly customer service and support. High quality products make such a difference to client results and I love that London Brow is sustainable, vegan and cruelty free. N... Ver mais
A empresa respondeu
The London brow company is such an amazing company, there products are brilliant from the inside product to the packaging, I highly recommend the London speed lash lifting system, gentle and effective... Ver mais
A empresa respondeu
I am doing my brow lamination, tinting and waxing course through London Brow Company. The content and format of their online course is fantastic. The kit that I received along with the course is brill... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de produtos de beleza
- também em
- Escola de Estética
- Fábrica de cosméticos
- Grossista de produtos de beleza
- Loja de cosmética
- Loja de lembranças
Sobre The London Brow Company
Escrito pela empresa
Shop pro range
Shop Home range
professional training
FIND A SALON
Pioneers in Brow Lamination!
Founded by Leigh and Nick Blackwell, we stand at the intersection of beauty expertise and environmental consciousness. Our journey is driven by a passion for the beauty industry and a profound respect for our planet.
Our story took an exciting turn during Leigh's global travels, where she discovered the innovative concept of brow lamination. Recognising its potential, we became pioneers in the industry, proudly becoming the first company to introduce brow lamination to the UK and USA.
However, our commitment goes beyond innovation. We identified a gap in the market for products that align with our values - natural, vegan, and cruelty-free solutions that support the growth of small beauty businesses.
Determined to create positive change, The London Brow Company was born. With a UK-based laboratory, we diligently research and craft products using sustainable, plant-based ingredients. Beyond our product line, we offer accredited courses in brow lamination, ensuring professionals have access to comprehensive, ethical solutions.
At The London Brow Company, we're not just enhancing beauty; we're elevating the industry standards while nurturing a healthier relationship with our planet. Join us as we continue to shape a world of beauty that radiates both inside and out.
Informações de contacto
London , Reino Unido
- +44 (0) 800 334 5373
- support@londonbrowcompany.com
- londonbrowcompany.com
4,9
Excelente
270 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This brand has all my favourite go to…
This brand has all my favourite go to products!
From brow to lash products my clients love them all!
Everything is super gentle on the skin and never had any issues.
The London brow company is a brand that has great communication and ongoing support.
Couldn’t recommend enough
15 de setembro de 2025
Opinião espontânea
Resposta da The London Brow Company
Thank you so much for taking the time to leave us such a thoughtful review 🌟 We love knowing that our products and support make a real difference for both you and your clients. Hearing feedback like this truly inspires our team to keep delivering the very best. Your recommendation means so much to us 💛
Many Thanks
The LBC Team x
Pleased with new products!
I've recently added The London Brow lamination and hybrid brows products to my kit and I'm so pleased with them!
They're easy to use, look professional and so far I've had great results with them 🥳
11 de setembro de 2025
Opinião espontânea
Resposta da The London Brow Company
Thank you so much for sharing this! 🥰 We’re so happy to hear you’ve added our lamination and hybrid brow products to your collection and that they’re working so well for you. Easy to use with great results is exactly what we love to hear – here’s to many more gorgeous brows ahead! 💛
Many Thanks
The LBC Team x
Very dangerous product
Very dangerous product, resulted in my eyebrows falling off and an extreme burn. No accountability taken from their end. DO NOT RISK YOUR EYEBROWS.
30 de maio de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Salwa,
We’re sorry to read your review. When you first contacted us in May, we offered a full refund once the product was returned so we could investigate. The kit was not returned and later confirmed as being used since contacting us about your complaint (the kit had three treatment packs). This meant we were unable to carry out the necessary checks.
As the unused products and accessories were declined for return by you and used instead, we were unable to assist further in this case.
Our products are safely used by thousands of salons and customers worldwide, and no formulation issues have been identified. We always aim to resolve concerns fairly and remain committed to customer safety and support.
Warm regards,
The LBC Team x
1st class service from the admin team
1st class service from the admin team. Had an issue with my order going to the wrong address, the team resolved it swiftly and easily saving me a lot of worry.
Lovely follow up email received after to confirm all done ☀️☀️☀️☀️☀️.
Great job team
Sarah
18 de agosto de 2025
Opinião espontânea
Resposta da The London Brow Company
Thank you so much, Sarah! 🌟 We're delighted to hear our admin team could put things right quickly and put your mind at ease. It’s lovely to know the follow-up gave you that extra reassurance too. We’ll be sure to share your kind words with the team – they’ll be thrilled! 💛
Many thanks,
The LBC Team x
Love my brows tinting kit
Love my brows tinting kit. My Esthecian techs love the Hybrid Due collection also. Best quality come out best services.
16 de maio de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Uyen,
Thank you so much for your lovely review! We’re so happy to hear you’re loving your brow tinting kit, and it’s amazing to know your esthetician techs are enjoying the Hybrid Dye collection too. Your kind words about the quality and service truly mean the world to us 💛
Many thanks,
The LBC Team x
Easy to use
Easy to use, and good instructions for at home lamination kit.
26 de abril de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Alex,
Thank you so much for your lovely review! We’re so pleased to hear you found the home lamination kit easy to use and that the instructions were clear and helpful — that’s exactly what we aim for. It’s great to know you felt confident using the kit and enjoyed the experience 💛
Many thanks,
The LBC Team x
Amazing products
4 de maio de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi there,
Thank you so much for your kind words — we’re thrilled to hear you’re loving the products! 💛
Many thanks,
The LBC Team x
My experience has been great.
My experience has been great.
Super cute products
29 de abril de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Nadia,
Thank you so much for your kind words! We’re so happy to hear you’ve had a great experience and that you’re loving our expertly designed products — that absolutely makes our day 💛
Many thanks,
The LBC Team x
Excellent products and courses
Excellent product for brow lamination. Also very satisfied with the courses offered by Leigh. Easy to follow and incredibly thorough.
16 de abril de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Yisel,
Thank you so much for your lovely review! We're so pleased to hear you're loving our brow lamination products and that Leigh’s courses have been such a great fit for you. It means a lot to know you found them easy to follow and incredibly thorough — that’s exactly what we strive for. We really appreciate you taking the time to share your kind words. 💛
Many thanks,
The LBC Team x
Great customer service in love with the…
Great customer service in love with the mini wax pot best purchase ever! love the products they smell amazing
17 de abril de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Anna,
Thanks for the lovely review! We’re really glad to hear you’re loving the mini wax pot – it’s such a handy little kit. It’s also great to know you’re enjoying the scent of the products too. We really appreciate your support and hope you continue to love working with everything!
Many thanks,
The LBC Team x
I have been using the tinting range and…
I have been using the tinting range and omg the results are outstanding I absolutely love it! Can’t wait to try the lamination next on my clients, this is definitely my go to for brows now I would not go back to any other brands after using the London brow company, amazing thank you
16 de abril de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Charley,
Thanks so much for taking the time to leave this lovely review. We're really pleased to hear the tinting range is giving you such great results – it's brilliant to know it's become your go-to. We hope you enjoy working with the lamination range just as much when you try it next. Thanks again for your support and for choosing The London Brow Company!
Many thanks,
The LBC Team x
10/10
I am beyond happy with the results I’ve been getting using The London Brow Company! My brow laminations have been lasting my clients a full six weeks, and the quality speaks for itself. This product delivers consistent, beautiful results every time. I highly recommend The London Brow Company to any brow artist looking for top-tier products. Plus, their customer service is exceptional, always responsive and helpful
1 de março de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Roxanne,
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’re beyond happy with the results you’ve been achieving using The London Brow Company. Knowing that your brow laminations are lasting a full six weeks and delivering consistent, beautiful results is exactly what we strive for.
We truly appreciate your recommendation and your kind words about our customer service – we’re always here to support you! Thank you for being a valued part of The London Brow Company community. 💛
Many thanks,
The LBC Team x
Resposta da The London Brow Company
Hi there,
Thank you for your kind words! We're thrilled to hear you're loving the product and seeing great results. If there's ever anything we can do to enhance your experience, feel free to reach out. We appreciate your support!
Many thanks,
The LBC Team x
Quick service, quality products
My order came within a couple of days. I ordered the mini wax heater and some accessories, heater it's so cute, heats up quickly and the wax pellets melt quickly. Having used it several times its ideal for heating small amounts of wax for face and brows. Good quality products, will definitely place future orders
21 de março de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Andrea,
Thank you for your wonderful review! We're delighted to hear that your order arrived quickly and that you're loving the mini wax heater and accessories. It’s great to know the quality meets your expectations.
We truly appreciate your support and look forward to being part of your brow journey again!
Many thanks,
The LBC Team x
Great product.
11 de março de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Tera,
Thank you for your lovely review! We’re so pleased to hear you’re enjoying our products.
We truly appreciate your support and look forward to your next order!
Many thanks,
The LBC Team x
Obsessed!!
I'm obsessed! Their products are great—high quality, actually work, and really well-priced. The packaging is gorgeous, and the delivery was incredibly quick. I highly recommend to anyone looking for professional, reliable brow products. I’ll definitely be ordering again!
6 de março de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Hayley,
Wow – thank you for your amazing review! We’re thrilled to hear how much you love our products and that you’re impressed with the quality, pricing, and speedy delivery. It’s wonderful to know that our packaging and service have made such a positive impression.
We truly appreciate your recommendation and can’t wait to be part of your brow journey again soon!
Many thanks,
The LBC Team x
really good products and easy to use at…
really good products and easy to use at home
14 de março de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Serena,
Thank you for your lovely review! We're so happy to hear that you find our products excellent and easy to use at home. Creating high-quality products that are simple and effective is exactly what we strive for!
We truly appreciate your support and look forward to being part of your brow journey.
Many thanks,
The LBC Team x
Love this company
Love this company! Their products are professional always give outstanding results for my clients. Will always trust the London Brow Company.
5 de março de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Sophie,
Thank you for your amazing review! It means so much to hear that you love what we do and trust us to deliver professional products with outstanding results for your clients. That’s exactly what we aim for!
We truly appreciate your support and look forward to being part of your brow journey.
Many thanks,
The LBC Team x
Love this company and the products they…
Love this company and the products they sell best for lash and brows
First class !
27 de fevereiro de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi there,
Thank you for your amazing review! We’re so happy to hear you love our company and products. Knowing you think they’re the best for lashes and brows truly means the world to us!
We appreciate your support and look forward to sending you more first-class products soon.
Many thanks,
The LBC Team x
Tints are amazing
Tints are amazing! They give me the best results and wouldn’t use anything else now!
26 de fevereiro de 2025
Opinião espontânea
Resposta da The London Brow Company
Hi Kayleigh,
Thank you for your fantastic review! We’re so pleased to hear you’re loving our tints and getting amazing results. It’s wonderful to know they’ve become your go-to choice!
We love bringing high-quality products to professionals like you.
Many thanks,
The LBC Team x
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.