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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent customer service especially when my order arrived damaged. Katie went out of her way to send replacement items and ensure that I was happy with my order. Highly recommend this company.

Classificada 3 em 5 estrelas

Loft ladder arrived damaged with one layer of cardboard protecting it. Loops reluctant to issue refund, review may be edited. Edit: they did issue a refund so 1 star goes to 3, but I fit loft ladders... Ver mais

Classificada 5 em 5 estrelas

I have been looking for Art Deco accessories to complete my room decoration. My chosen metal is chrome and Loops Direct had the perfect Art Deco chrome door handles. Communication was timely and they... Ver mais

Classificada 5 em 5 estrelas

Great products at good prices. Also, really good customer service via e-mail - had a wiring query with a very tricky multi-switch, replied back to me next day with a great detailed response that help... Ver mais

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4,0

Bom

TrustScore: 4 em 5

92 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 12% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Beautiful Art Deco chrome door handles.

I have been looking for Art Deco accessories to complete my room decoration. My chosen metal is chrome and Loops Direct had the perfect Art Deco chrome door handles. Communication was timely and they arrived earlier than stated. The package was well wrapped and the fitting instructions very clear. Very happy with the new look.

25 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous LED Lights.

I ordered x2 under cabinet led lights which arrived promptly and securely packedged. They were so easy to install and look fabulous. Great Product and good value too, well happy.

8 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great Experience with this company

Great Experience with this company , I contacted this them in regards to an item I was looking to Purchase.

The staff where very friendly and advised the item would be perfect for my needs, it arrived quickly and safely and it was a smooth process therefore i would highly recommend .

10 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

great lights

great lights , good price and they weren't made in china so were good quality , would definitely use this company again

7 de abril de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Customer Services!

I was so impressed with the customer service I received from Loop Direct. I needed to replace my old door handles and wanted to place an order for pair of victorian scroll handles on a back plate to a specific measurement and Katie and Emma were both so helpful in ensuring I had all the necessary fittings I needed without the need to over order parts. They provided a link to make the ordering and delivery process as soon as possible. I would definitely recommend this company to people and will be using them again.

17 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy ordering, arrived on time, helpful staff

Ordered on a couple of different occasions over the past month. Items arrived in good time and as described. Loops Direct also had video instructions available on the product page of the items I'd ordered, so was easy to follow and get my sound equipment set up. Dealt with Dom and Katie by email for different requests/alterations I wanted to make to the orders after I'd placed them online. They were both very helpful and dealt with my requests quickly and easily. Will use Loops Direct again.

12 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

It was initially a surprise having to…

It was initially a surprise having to order via a third party supplier when initially looking to buy from B&Q. Obviously B&Q are now a merchant front for companies wanting to sell direct to the public - but it all went well - product was a little dearer than expected but I suppose this takes in the postage and packaging. All round - very satisfied.

30 de setembro de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

I only have the experience of one item…

I only have the experience of one item which when ordered should have arrived 2 days later, which had still not arrived several days later. Tracking only showed it had not been passed on to the Evri delivery.
However, Katie at customer services was great. For some reason it had to be reordered? which she did and I did receive it 2 days later.
I am suspect the delivery arm rather than the company.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great communication

Ordered item, arrived quickly but not quite the colour that matched the rest , got in touch with customer service to send back, Katie was so helpful , really quick response via email , every message i sent for reassurance was dealt with right away, Thank You Katie

23 de setembro de 2025
Opinião espontânea

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