lootcasino.com Opiniões 84

I’m very disappointed with my experience so far.

My account was suddenly put under review with a balance of £800, and I have been completely locked out and unable to log in or access my funds. I have contacted support multiple times but have received no response or explanation about what is happening with my account or my money.

I understand that verification checks are sometimes necessary, but the lack of communication is unacceptable. Customers should at least be kept informed about the status of their account and withdrawals.

At the moment it feels like my £800 has simply been taken while my emails are being ignored. I would appreciate urgent contact from the support team to resolve this situation and return access to my account or process my withdrawal.

Similar to others, deposited my £10 to supposedly get 50 free spins, haven't received them, emailed customer support 5 days ago got an instant generic reply back saying they had received message and would reply shortly, 5 days later still nothing. Absolute waste of time just don't bother.

Dirty scamming little foreign thieves. Dead spins. Can’t withdraw, how are these thieves allowed to get away with what they’re doing it astounds
Me? wtf they are stealing people
Money and the authorities just let them get away with it and operate in the Uk I just don’t understand? It’s insane, scamming thieving peasant stay clear. Their a disgrace, scum

Worst casino ever do nkt waste youre time did not give me welcome bonus even though i met requirements ans customer service incompetant ai bullshit

I bought 500 spins with bonus money I’d saved up and free cash vouchers if bought through my deposits and they froze my bonuses I’d bought citing responsible gambling……the favourite line of casinos these days….id only deposited £200….as like most casinos online in the UK honest for the first couple of spins then all the stress and bullshit begins. I’ve used most UK online casinos, this is by far the most brazenly dishonest. Like the others they will eventually be found out.

Worse gambling site for slots out of the lot deposited over 4k in 20s and 50s and play 1pound spin. Have never ever got a 1pound scatter worth more than 30 pound and never withdraw because they just suck your money and don’t give

I'm a real person who also streams so it would be dumb for me to give a fake review. I made a £200 deposit earlier this afternoon. I was playing Blackjack and got my balance up to £2004. I put that withdrawal through and was met with the ID verification page. I used my mobile, took a picture of my Driving License, then a selfie. Within seconds I was verified and less than 30 minutes later the cash is in my PayPal

Same problem like everyone else they won't let you withdraw...absolute joke one star very generous.... no other option....
Avoid

So i played and won £1000 but when it came to withdrawal their verification process was a joke i gave all the information several times to different agents over a period of two weeks and even saved the chat history. To date they are asking for the same information that was already provided. Stalling tactics ...i should have read the reviews beforehand. This company should be ashamed of therselves what an absolute comedy show ...beware. stay well away from.

Made the account last night id checked with in 5 mins 700 pound withdrawn with in 1 hour in.my bank no issues

I'm a genuine customer, I never write reviews but checked this after id made a withdrawal and then was worried. But I have to say i deposited 50 and withdrew 125 and it was in my account within an hour no problems. Not sure what issues others are having with the site. Decent selection of games too

Where do I start the roulette is so bad restricts your betting then said i didn't have any balance when I just deposited tried to get my number on wouldn't let me then it dropped 3 times in a row this is obscene I had 6 quid on 29 it wouldn't let me bet it came in 3 times and I had funds this is purposely done I recently served 6 years on gamstop I shouldn't have come off it its disgusting.

Do not use this site , absolutely pathatic they will give you bonuses like they did is and we got 455.55 pounds so looks great but we had to wager 45,000 before it could be converted ,,,, absolute joke

One star is too generous. Stay away from this site at all costs, absolutely horrific experience, continuous verification requests after providing previous verification on more than half a dozen occasions, soon as you win your withdrawals are frozen and more verification requests required asking for government letters because bank statements, driving licence etc are not enough apparently. Stay away.... gambling commission should lock these people up for robbery.

Another scam site
all the roulette wheels are fixed you can see the outcome of every spin before the ball stops which tells me that they know the outcome which tells me it is fixed which also tells me that i am bein g robberd
SCAM SITE DO NOT USE

STAY AWAY!!!!!!!

2nd review now as I’m up to 15k won’t withdraw and won’t reply to emails. Absolute scam!!

Lawyers are getting involved, this should be closed down!!

Beware of this casino. They do not reply to emails, the clear your account for KYC but then do not allow you to withdraw any more than £1000 and do not have tools to restrict your gameplay it’s all done via email that they do not reply to. They currently have my funds and I’ve started a complaints process. I’ve written a few emails and no one gets back to you. I just want to withdraw my funds and it feels like there is an intentional block to delay the process as much as possible.

I played on their casino won 2000 pounds and they asked id and verification for 5th time apparently they locked my account sending email to them that they don’t reply what we can do for that?

I made a withdrawal of £1000,several days ago,they wanted verification which I did at least 3 or 4 times,I sent customer service emails several times still no response,just do NOT GO ON THIS SITE

They take some of your money off you whenever you withdraw just cause they want to. Never known any other casino that does that. I mean, they’re already more likely to win than lose to the customer but this lot feel the need to take a cut if the customer wins too. Ridiculous. I’d deposited several times before I managed to get a very modest win and tried to withdraw £25, they took £2.50 of it! I also got an email telling me I had deposited over £1000 in one day which made me panic and check my bank thinking I’d been robbed! It was false though. What they meant was I had deposited £15 twice then made over £1000 of wagers. Very different things but they either have limited knowledge of how betting works, or of the way the English language works. Either way, won’t be using them again