Ordered 30 Romana vases. Website promotes 2-4 day UK Mainland delivery. It's been two weeks and still no delivery. I've emailed them on several occasions without response and the phone number doesn't... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Items not received, no answer on phone line trying on multiple days. I left voicemails, emails and contacted via Facebook messenger. They called to inform me that items still not dispatched as not all... Ver mais
Very slow delivery, far outside of advertised shipping estimates. I did get a response when I emailed in, which is better than some companies. The curtains are incredibly thin, single layer with n... Ver mais
A empresa respondeu
Paid for a fish bowl 2 weeks ago and hasn’t arrived. Ignored my emails, never once answered the phone. In response to this, the comapny director personally contacted me and arranged a next day del... Ver mais
Informações sobre a empresa
Escrito pela empresa
We supply ethical and sustainable home interiors and furniture.
Informações de contacto
Reino Unido
- max@lostland.co.uk
- lostland.co.uk
2,4
Mau
263 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
item not arrived
25 de junho de 2024
Didn’t receive my order, zero response
I have t received my order and I have no response to the many messages and email sent. I will be putting this into the hands of the bank to recover my money
8 de julho de 2024
Never received the order after more…
Never received the order after more than 1 month of ordering.
17 de junho de 2024
Order never arrived
Order never arrived. No replies to emails. Looks like shop has since closed. Have requested refund through card issuer.
18 de junho de 2024
Is this company a scam?
This is the second order I have placed and still not received, one in March and one last week. It’s not even been dispatched. I have emailed and rang - the phone line goes dead. DO NOT PLACE AN ORDER WITH THIS COMPANY.
28 de junho de 2024
scam?
No update, no item, no response to emails, no answer to phone calls. Pretty sure this company is a scam
29 de junho de 2024
Don’t know why I didn’t read the reviews!
Don’t know why I didn’t read the reviews first 😩 But they had what I needed so presumed I would receive the items bought but sadly not and no response at all. Shame
22 de junho de 2024
Items never turned up
Items never turned up . Impossible to get hold of them. The phone number provided on the website is fake. Avoid!!!
26 de junho de 2024
Stay away!!
Still awaiting refund after being promised by both Fiona and Max. Ordered a simple planter and was never delivered. After several excuses, I was offered a refund. I still haven't received any money back.
SCAM COMPANY!!
8 de fevereiro de 2024
Opinião espontânea
I have not received my order
I have not received my order. I have emailed 2 different email accounts regarding this and have not received a response or refund.
17 de junho de 2024
I purchased 16 Valentia Candlestick.
I purchased 16 Valentia Candlestick - Clear Glass (23cm) and £120.84 on 23/06/24 for my son's wedding. It said UK mainland would take 4 days. I have heard nothing from them since I paid. This will ruined my son's wedding!
23 de junho de 2024
Never got my order and have had no…
Never got my order and have had no response from the company.
5 de junho de 2024
BEWARE!
BEWARE! I paid for multiple items, never received them, tried to contact seller in multiple ways, no response. I had to contact my bank to get refunded.
14 de abril de 2024
Before I rate your service
Before I rate your service, I haven't received my purchases that I have paid for. Can someone let me know when I should expect delivery?
17 de junho de 2024
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.