LOUÈNE Opiniões 

55
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

At first my order was lost during delivery. I contacted the shipping company because they did not update the delivery page. I wrote a message to Louène contact page and I received my order the next... Ver mais

Classificada 5 em 5 estrelas

Louene sunglasses are truly luxurious and beautifully designed. The frames are stylish yet durable, and the lenses provide great clarity and UV protection, perfect for sunny days. These sunglasses fee... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Loving my Louène sunglasses! The square, transparent frame with a pink tint is super stylish and lightweight, so they’re comfortable for all-day wear. The lenses have a cool gradient effect and offer... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Aantal weken geleden eerste bestelling gedaan bij LOUÈNE! Heel blij met de snelle service, voor mijn vakantie kwam hij nog binnen. De ANTIBES — HAVANA BROWN heeft hele mooie details en heeft een stevi... Ver mais

A empresa respondeu

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4,6

Excelente

TrustScore: 4.5 em 5

55 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as opiniões

(55)

4 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

At first my order was lost during…

At first my order was lost during delivery. I contacted the shipping company because they did not update the delivery page.
I wrote a message to Louène contact page and I received my order the next morning.
Great job!
Thank you!

9 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Opgelet voor deze webshop !

Opgelet voor deze webshop! Ik probeerde een zonnebril te retourneren, maar het retourproces vereist dat je eerst moet mailen. Al mijn berichten werden echter volledig genegeerd, waardoor de retourtermijn verstreek. Pas nadat ik een negatieve review plaatste, kreeg ik plots een reactie met de belofte dat mijn retour dan toch behandeld zou worden als ik de review verwijderde.
Inmiddels zijn we een half jaar verder, maar ik heb nog steeds geen terugbetaling ontvangen. Absoluut onbetrouwbaar

30 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

bedrijf heeft heel correct gereageerd en is opgelost

Inmiddels heeft het bedrijf heel correct gereageerd en heb ik mijn retourlabel, hartelijk dank

31 de março de 2025
logótipo da LOUÈNE

Resposta da LOUÈNE

Beste Betty,

Dankjewel voor je bericht – en onze oprechte excuses dat je zo lang hebt moeten wachten op een reactie.

Door de drukte duurde het helaas wat langer dan je van ons mag verwachten. We begrijpen heel goed dat dit vervelend voor je was.

Inmiddels hebben we je per mail een reactie gestuurd met alle info die je nodig hebt, inclusief het retourlabel. Natuurlijk hebben we ook een passende oplossing aangeboden.

Bedankt voor je geduld, en fijn dat je ons hierop hebt geattendeerd.

Met vriendelijke groet,

Team LOUÈNE

Classificada 5 em 5 estrelas

New love 💕

Difficult to choose, so many beautiful models en nice transparant colours; but also easy to choose with the ‘try on’ button 😊

31 de março de 2025
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Carolien,

Thank you for your sweet review!

We love hearing that you've found a new love in our collection. With so many beautiful models and transparent colors, we totally get that the choice wasn’t easy—so we're glad the 'try on' button helped!

Enjoy your new favorite, and thanks for sharing the love!

Warm regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

Erg lekker brilletje

Erg lekker brilletje

24 de março de 2025
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Mike,

Bedankt voor je leuke review!

Wat fijn om te horen dat je zo tevreden bent—dat is precies waar we het voor doen. Geniet van je LOUÈNE zonnebril en hopelijk mogen we je in de toekomst weer blij maken met een nieuw favoriet model.

Warme groet,

Team LOUÈNE

Classificada 5 em 5 estrelas

Quick delivery, super product!! I bought a pair of glasses last summer…

I bought a pair of glasses last summer in the store in Zandvoort so I was already in love with the style , look en the material.
Now I have 3 different glasses and I love them 🥰

27 de novembro de 2024
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Mandy,

Thank you so much for your lovely review!

We’re so happy to hear that your first pair from our Zandvoort store made such a lasting impression—and even more thrilled that you now have three pairs in your collection! It means the world to us that you love the style, look, and materials.

Enjoy your LOUÈNE favorites, and thank you for being such a loyal fan!

Warm regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

Louene sunglasses are truly luxurious…

Louene sunglasses are truly luxurious and beautifully designed. The frames are stylish yet durable, and the lenses provide great clarity and UV protection, perfect for sunny days. These sunglasses feel high-end and elevate any outfit effortlessly. I've received multiple compliments every time I wear them! If you're looking for quality and elegance, Louene is worth the investment. Highly recommend!

8 de novembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Melissa,

Thank you for your wonderful review!

We’re thrilled to hear that you’re enjoying your LOUÈNE sunglasses and that they bring both style and comfort with great UV protection. It’s fantastic that you’re receiving so many compliments—that’s exactly what we aim for! Thank you for the recommendation, and enjoy your luxurious shades!

Warm regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

Mooie en vooral kwalitatief goede bril!

2 de novembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hey,

Bedankt voor je fijne review!

Wat fijn om te horen dat je blij bent met je nieuwe bril en de kwaliteit ervan waardeert. We hopen dat hij precies biedt wat je zocht. Heel veel plezier ermee!

Met vriendelijke groet,

Team LOUÈNE

Classificada 5 em 5 estrelas

The Grimaud in Deep Champagne!!

I've had a great experience with Louene! Their sunglasses are stunning and I've got the Grimaud in Deep Champagne color. The sunglasses come with a super nice leather box to store it in and the model that I got looks exactly as on their website. Would def recommend! 🙏🏼😊

30 de outubro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Avalon,

Thank you for your wonderful review!

We’re thrilled to hear that you had a great experience with LOUÈNE and that you love the Grimaud sunglasses in Deep Champagne! It’s fantastic to know that they arrived just as you expected and that the leather case is a nice touch. We hope you enjoy wearing them, and thanks so much for recommending us!

Warm regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

De kwaliteit is echt heel goed

De kwaliteit is echt heel goed. Het pakketje kwam supersnel en ben enorm tevreden van hoe hij staat en hoe de kwaliteit is

28 de outubro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Tanisha,

Bedankt voor je enthousiaste review!

Wat fijn om te horen dat je zo tevreden bent over de kwaliteit én de snelle levering. We vinden het geweldig dat de bril zo goed bevalt! Heel veel plezier ermee!

Met vriendelijke groet,

Team LOUÈNE

Classificada 5 em 5 estrelas

Love my Louène sunglasses

Loving my Louène sunglasses! The square, transparent frame with a pink tint is super stylish and lightweight, so they’re comfortable for all-day wear. The lenses have a cool gradient effect and offer full UV protection, making them perfect for both the city and the beach. They add a fun pop of color while still being easy to pair with any outfit.

24 de setembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hey Judith,

Thank you so much for your great review!

We’re thrilled to hear you’re loving your LOUÈNE sunglasses! It’s awesome that the stylish pink frame and lightweight design are perfect for all-day wear, and that the gradient lenses with UV protection are keeping you covered. Enjoy styling them with all your outfits!

Kind regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

High quality trendy glasses; great value for money

Loved how easy the order process was and how quick the shipment went. The pair of glasses itself is just like the product pictures; the quality is quite high. Great value for money!

10 de julho de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hey,

Thank you for your kind review!

We’re delighted to hear that the order process was smooth and that your glasses arrived quickly. We hope you’re enjoying them and that they’re everything you hoped for. Have fun with your new glasses!

Kind regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

Stylish Sunglasses and Exceptional Service!

I recently received a pair of sunglasses from LOUÈNE, and I'm absolutely thrilled with them! The packaging was beautiful and luxurious, making the unboxing experience feel special. The sunglasses themselves are stunning—high-quality materials, a stylish design, and great attention to detail. They are incredibly comfortable to wear and have quickly become my go-to accessory.

Plus, the free worldwide shipping was a fantastic bonus! The whole process was seamless, and my order arrived quickly. I highly recommend LOUÈNE to anyone looking for stylish and high-quality sunglasses. Fantastic product and excellent service!

17 de setembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Guse,

Thank you for your lovely review!

We're so happy you enjoyed the unboxing and love the quality and design of your sunglasses. It's great to hear the free worldwide shipping and quick delivery added to your experience. We appreciate your recommendation!

Kind regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

Stylish and Quality Sunglasses

I got the cutest sunglasses from Louène - the Antibes in Shadow Gray. They are amazing quality and come with a case so that you can pack the glasses into a bag and protect them. They were quick to respond and everything went smoothly. Can only recommend.

5 de setembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Cara,

Thank you for your kind review!

We're thrilled you love the Antibes sunglasses and that the case is useful for keeping them safe. It's great to hear everything went smoothly. We appreciate your recommendation!

Kind regards,

Team LOUÈNE

Classificada 5 em 5 estrelas

Super goede kwaliteit brillen

Super goede kwaliteit brillen! Stevig! Niet te groot en niet te klein! Passen perfect!

1 de setembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Hi Jelle,

Bedankt voor je fijne review!

Wat leuk om te horen dat de bril perfect past en dat je tevreden bent met de kwaliteit. Veel plezier ermee!

Met vriendelijke groet,

Team LOUÈNE

Classificada 2 em 5 estrelas

No return information

No return information, just send an e-mail to support. When do so no response. Dont know what to do with a product that doesnt meet my needs

1 de setembro de 2024
Opinião espontânea
logótipo da LOUÈNE

Resposta da LOUÈNE

Dear Sander,

We’re sorry to hear that the product doesn’t meet your needs. We understand it can be frustrating not to receive a timely response. Our support team aims to reply to return requests within 48 hours, but occasionally, due to high volume, it may take a bit longer.

We have reached out to you with the necessary information to assist you properly. Thank you for your patience and understanding.

Kind regards,

Team LOUÈNE

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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