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1,8

Mau

TrustScore: 2 em 5

18 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Thieves taking money

I visited this site once and they have been stealing money from my Account ever since. Absolute scam. reported to my Card Company.

4 de outubro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Stay away. Scam

Stay away. Don't pay. Don't register. This is a scam. The site only has fake profiles that are programmed to contact you and ask for your number to text. Support is unresponsive. The site tries to make you pay for everything, in a very sneaky way even. Also: it's impossible to cancel your subscription or remove your account. The so-called cancellation code never arrives.

3 de agosto de 2022
logótipo da Loveagain

Resposta da Loveagain

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences -block and report. If you feel that a member is acting suspiciously, please go to his/her profile and click the 'Report' button. As soon as we receive notice we will investigate the case straight away.
If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
Take care and all best

Classificada 1 em 5 estrelas

This company is still taking money…The company has made the effort and refunded the payments this action now legitimised the site and I would hope they will now make changes to make it easier to unsub

This company is still taking money without authority They replied to my written experience by saying I should read the terms I signed up for I did not sign up for false terms which are written to avoid any way of cancelling the product. They suggest I SHOULD email them if I want to cancel even although they sent me an email saying they have cancelled it. The terms are in effect saying you can cancel but the terms say you cant. It is clear that they are continuing to take money even though they acknowledge my cancellation and the evidence here that I wished it cancel. Nothing is stopping them taken money and there reply does not openly accept this instruction either on site, email, trustpilot, phone. I have advised bank of fraudulant cancel payments being taken and have had to move all monies from my account to prevent it . If you sign up with this company PLEASE note you will be signing away a payment to them without any way of stopping it and you will have to close your bank account If they wish fairness let them state clearly and without vague text that they apoigise and will refund the monies AND do it here openly

6 de maio de 2022
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

HI!
Sorry, but when making an online transaction you agree to the terms of payment and choose the package, which suits you the best. You choose the package yourself; all required information on the payment sum and repeat billing terms is provided on the Payment Page. If you still face the issue with the cancel procedure - do not hesitate to contact our customer support via phone or email.
We apologize for any inconvenience caused.
Take care and all best

Classificada 1 em 5 estrelas

I received a notification that my…

I received a notification that my account had been authorized for 1.00 without me even ever going to your stupid ass website

18 de novembro de 2020
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

Dear user! Please, contact us via email or phone so that our managers could resolve your query. Regards

Classificada 1 em 5 estrelas

All they want is to sell you a long-term subscription. It's not in their best interest to help you find your match.

Therefore they create fake profiles and use bots for sending out messages. Don't pay a dime for this hoax! Use a decent dating services. As for Loveagain, there is not much to add. I have never felt more wronged than then dealing with Loveagain! I'm happy that I left it and met my girl on the site I mentioned.

13 de novembro de 2020
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

Hey!
The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report.
Regards

Classificada 1 em 5 estrelas

If I could give less than one star I…

If I could give less than one star I would. Horrendous dating site! I was on Match, and it was nothing like this. This site is full of fake profiles - and they aren’t even very good fake profiles!!! The first five guys I talked to couldn’t write a proper English sentence, and they all used the words “more better,” which makes me suspect it might have been one person! Two of the five claimed they worked for Exxon Mobile. I caught one guy with two completely different profiles using different names and personalities. Bizarre experience, and I would say pretty dangerous, too. Stay clear of this website.

7 de outubro de 2020
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

Hey!
We are really sorry to hear that you are not satisfied with the service we provide. But we are always trying to do our best to improve the site. We do not need to convince people to join our site in this way. Our members are interested in meeting new people. We do not use any automatic systems to generate fake emails or messages and we do not condone the use of false profiles. Our aim is to provide a genuine dating experience. We are interested in spotting fake profiles and taking them off.
Regards

Classificada 1 em 5 estrelas

this site is full with fake people

this site is full with fake people. half of the picture are not the person init, (loveagain.com), as soon as you want to video chat with that person to be show, they'll say the captain is coming cant do video calls. i need my money back

25 de agosto de 2020
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

Hey! The service doesn’t send messages from unreal and non­existent users as it would be a highly illegal action. We really care about your privacy and comfort when using our site. That’s why we’ve added two new options to protect you from scammers and other human factor inconveniences-block and report. If you wish to request the refund, please contact site's customer care via phone or email.
Regards

Classificada 1 em 5 estrelas

I have been scammed by 4 different…

I have been scammed by 4 different people I just want fine a nice man in a serious relationship
All I got is heartbroken
Luck I did not give money

24 de janeiro de 2020
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

Hey!
We will certainly look further into your query and use your feedback to improve our service. We are always looking for members' feedback as a way of ensuring that the websites are of the highest quality possible, so we thank you for providing us with your opinion.
Our job is to make sure that our site is as user friendly as possible and that all members have a positive experience. We will be grateful if you could help us in reaching this goal. If you feel that a member's activity is suspicious, they are underage or their photo does not coincide with their gender on the profile then please do not hesitate to report them.
Regards

Classificada 1 em 5 estrelas

The site is a scam

The site is a scam, simple as that.
You get lots of messages you can't read and so pay a subscription to enable to read them.
Then guess what?
You get no more new messages and none of the people that have messaged you reply to your message back.
Avoid !

14 de janeiro de 2020
Opinião espontânea
logótipo da Loveagain

Resposta da Loveagain

Hey!
With any change on a website there are going to be some people who will like it, and some people may not be so keen...yet. A vast amount of the changes have actually been demanded by customer feedback and suggestions. We are monitoring our feedback closer than ever. Give us a chance & we'll see what we can do - we're sure you'll grow to like it!
Regards

Classificada 1 em 5 estrelas

Completely a fake dating site

Completely a fake dating site . Anytime I do talk to a user it doesn't even last 20 minutes . And then I never hear from them again. So it's a complete waste of time and money. Don't get a subscription it's just someone . Running a fake dating site . Just to make money I would cancel my subscription. But instead they are just going to boost it . Complete scammers and completely a bunch of liar's . So for anyone looking for a relationship . Don't go on Love Again .com because all that . Will happen is you lose you're money . I can't believe someone would run such a thing . Just to make money . These fake dating sites . Need to be shut down and taken off . Love Again . Com is ran by a bunch of crooks .

1 de setembro de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

Horrible, and possibly fraudulent site

Truly horrible, possibly fraudulent, site.

- Unable to cancel subscriptions.
- Unable to view or edit payment settings.
- Zero response to support requests.

I'll now have to chase this issue through the banks.

12 de junho de 2019
Opinião espontânea
Classificada 1 em 5 estrelas

An absolutely god awful dating website

An absolutely god awful dating website. They allow users to "broadcast" a message and it clogs your inbox with useless irrelevant promotions half of which are in another language. You also need to PAY to access all features. You get a profile for free and you can browse but that's it. Their emails are annoying and when I contacted support asking to delete my account...1 generic response then nothing else. Worst dating website I have seen so far. Please avoid.

15 de maio de 2018
Opinião espontânea

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