Lovebug Pet Food Opiniões 

286
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

My cats are obsessed. They absolutely adore this food, we've just moved them over from Catit Nuna insect based food which they also love (we like to give them a little variety!) and they absolute... Ver mais

Classificada 5 em 5 estrelas

I'm so pleased to have found somthing to feed my cat that doesnt contribute to the climate emergency, plastic pollution or the cruel treatment of other animals. I hope the insects are raised and kept... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Good customer service, re a delivery issue. Sadly all 4 cats will not eat it. I’ve tried gradually introducing, then finally total replacement for several days, they wouldn’t eat more than a few mo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My five-year-old cat was suffering from colitis for nine months - after multiple trips to the vet and expensive changes of diet, I finally tried LoveBug on a whim - within two weeks the cat was comple... Ver mais

Informações sobre a empresa

  1. Loja de ração
  2. Loja de artigos para animais de estimação

Escrito pela empresa

Lovebug is nutritionally complete and balanced cat food that helps you love your cat and your planet at the same time. It's insect-based and cats love it.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

286 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(286)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Our cat absolutely loves these

Our cat absolutely loves these, she can't get enough. My wife gave some to a colleague at work for her cats to try and they love them too. She will be ordering some if she hasn't already. Highly recommended.

8 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Sounds like we've got lots of happy customers, fantastic! 😻

Classificada 4 em 5 estrelas

Will be buying more.

Gave to my cat to try, she started of slowly the first couple times as she wasn't sure but after that she loved it. Will be buying again.

7 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Sometimes a slow transition is the best way to switch for the cat's sensitive tummy, so this is great to hear thank you 😻

Classificada 3 em 5 estrelas

My cat ate the biscuits!😺

My cat ate the biscuits. But they're three times more expensive than the 1kg bag of biscuits I normally buy. 😪 Plus they're not vegan.🤷‍♀️

7 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Vegan we definitely aren't 🐛 and unfortunately the price is reflective of the innovation and product development of this new type of food. As we grow we hope to be able to change this. 😻

Classificada 5 em 5 estrelas

I am very impressed with the product…

I am very impressed with the product and the customer service. Our first order was lost in the post but was replaced immediately by a very helpful customer services staff member Sarah. Our cat (an older and very conservative one) showed no hesitation to try his new food - in fact, he clearly loves it!!! Will be ordering again. As a super bonus - this is kinder to the enviroment too.

6 de setembro de 2021
Opinião espontânea
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

What a wonderful review, thank you so much for taking the time to leave it. Great to hear that your cat is a fan too! 😻

Classificada 4 em 5 estrelas

The product looked fine

The product looked fine, just like other cat food. Unfortunately my elderly cat couldn’t be tempted.
I have no complaints with the company, my future order was easily cancelled.

5 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Sorry to hear it didn't work out, cats are notoriously fussy, and bugs aren't for everyone! 😻

Classificada 3 em 5 estrelas

Lovely idea

Lovely idea, but cats wouldn’t eat it. Tried everything.

5 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Sorry to hear that your cats didn't share your enthusiasm 😿

Classificada 1 em 5 estrelas

Not for us

Great idea and a quality product. Unfortunately it was not even worth sniffing by our cat. We did persist but the cat was having none of it. We ended giving it away. Maybe a smaller sample should be available to test each animal?

4 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Sorry to hear your cat wasn't as keen on our product as you were. Please feel get in touch to arrange a refund as we are currently offering 100% money back guarantee 😻

Classificada 5 em 5 estrelas

Excellent service, happy cats

I was pleased that I took advantage of the free sample offer as it provided the opportunity to assess the cats’ willingness to accept a new kibble. Young cat has eclectic tastes and simply accepted the new food. Old cat is fussy! He has no teeth but enjoys this new food as part of the daily offering. All in all a happy outcome. The customer service offered by the Lovebug team is good.

3 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Thanks so much for your feedback, it's really great to hear we've made your two furry friends happy 😻😻

Classificada 5 em 5 estrelas

Cats loved it

I have two cats, one is a very fussy eater. They both loved the lovebug kibble and cant get enough. Its quite expensive unfortunately.

3 de setembro de 2021
Opinião espontânea
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

That's amazing, great news thank you 😻

Classificada 3 em 5 estrelas

Great service but unfortunately neither…

Great service but unfortunately neither of my cats will touch this, neither will our hens…who will eat anything!

3 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Oh dear, doesn't sound like we've won any fans in your house! Did you try to follow the transition guide, sometimes it can take a while to switch cats to a new diet? Failing that feel free to get in touch for a refund hello@lovebugpetfood.com 😻

Classificada 1 em 5 estrelas

Unfortunately not one of my 3 cats…

Unfortunately not one of my 3 cats liked love bug biscuits. So wouldnt buy again

2 de setembro de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Sorry to hear it didn't go down well with your brood. Did you follow our transition guidelines? Failing that, please feel get in touch to arrange a refund as we are currently offering 100% money back guarantee 😻

Classificada 5 em 5 estrelas

I'm so pleased to have found somthing…

I'm so pleased to have found somthing to feed my cat that doesnt contribute to the climate emergency, plastic pollution or the cruel treatment of other animals. I hope the insects are raised and kept in good conditions and humanely killed...nothing is mentioned about this. My cat likes it though still only when mixed 50/50 with his normal biscuits and so do the hedgehogs in my garden!

30 de agosto de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Thanks so much for the great feedback. The welfare and treatment of our insects is really important to us. 😻💜🐛🌎

Classificada 5 em 5 estrelas

Perfect pet food,

Perfect pet food,
This complete cat food is wow. My cats won't leave it alone.
I put some in their bowl and within the day it is gone.
I even mix it with wet cat food and that is eaten with great delight.
Thank you will order again.
Best ever cat food.

27 de agosto de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Perfect feedback! Thank you so much 😻

Classificada 5 em 5 estrelas

Fantastic

Customer care, general service, and idea of Lovebug is amazing. My cat generally prefers wet food though so some days he'll eat the kibble and other days he won't. Still, on the days he's in a dry food mood Lovebug is a great option.
Edit: Trustpilot asked for a general overview and a specific product review but doesn't seem to show the specific product review I left.
It would be good if Lovebug eventually make a wet food range and age ranges such as senior. Insect-based cat food is such a good idea for the environment and even for vegans looking for the best compromise with obligate carnivore furbabies.

27 de agosto de 2021
logótipo da Lovebug Pet Food

Resposta da Lovebug Pet Food

Thanks so much for taking the time to leave such a great review. We are just focussing on the kibble for now, but who knows in the future.. 🐾🌎

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais