Speedy delivery & lots of choice
Needed a new tablecloth and found one for a really good price on here. It arrived quickly and is of great quality.
20 de abril de 2026
Opinião espontânea
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Informações sobre a empresa
Escrito pela empresa
A home is ever-changing and the people in it never stop growing. Love Decore was founded on our ambition to share our knowledge and passion for all things lifestyle and design for the home. At Love Decore, we want you to have superior choices when you're looking to decorate a new dream home, or rediscover your current one. OUR METHOD And just as you strive to improve your home over time, building and adding bit by bit, we at Love Decore do the same. As we continue to build our selection portfolio, we are constantly adapting to and welcoming new trends in the industry. We have a clear goal from the moment you first visit our website to the moment your order is delivered: to exceed your expectations in every way. We do everything we can to deliver products of the highest quality to you securely and quickly as possible. WE LISTEN We love listening to our customers and providing them with the products that make beautiful additional to their home.
Informações de contacto
22 Charterhouse Square, EC1M 6DX, London, Reino Unido
- support@lovedecore.co.uk
- lovedecore.co.uk
3,9
Bom
7 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great quality curtains
Ordered some curtains, all very easy and quick and product itself is great quality.
8 de abril de 2026
Opinião espontânea
Brilliant Blackout Curtains
I got the most beautiful curtains from Lovedecore! The fabric is heavyweight, and the blackout lining really stops the stun from waking me up, which is just what I wanted. Good price, fast delivery, well packaged.
6 de abril de 2026
Opinião espontânea
Their website shows facebook and inst…
Their website shows facebook and inst not used since 21. Their tel.no is unobtainable. They don't reply to Any messages or emails sent to them, it looks like they gone out business but if u try to place an order it takes your money. There's no way of contacting them. How dodgy is this. I've emailed done contact forms had nothing. What happens if you buy something and u never receive anything
1 de agosto de 2025
Opinião espontânea
Resposta da Lovedecore
Thank you for reaching out and sharing your concerns on Trustpilot. We genuinely appreciate you taking the time to provide this feedback, and we sincerely apologize for the frustration and negative impression you've gained due to the difficulties in contacting us.
As a small business, we are continuously working to manage all aspects of our operations, including customer communications. We are actively reviewing and working to improve the responsiveness of our contact channels. Please be assured that Lovedecore is fully operational, and we are committed to providing a reliable service to all our customers.
Regarding your concern about placing an order, our website's payment processing is secure and functional. We want to reassure you that if you were to place an order and encounter any issue whatsoever, we have a clear process to ensure a fair resolution, including refunds if an item is not received.
To help us investigate why your specific emails weren't received or responded to, could you please send an email direct to support@lovedecore.co.uk which is our dedicated support email. If you could tell us the details of your attempted communications this will help us trace them and ensure your queries are addressed.
Your feedback is incredibly valuable to us as a small business striving to improve, and it helps us identify areas where we need to strengthen our customer touchpoints.
Thank you for your understanding and patience as we work to enhance our communication channels.
with warm regards,
The Lovedecore Customer Support Team
Waste of time and tell lies
Ordered a TV stand the 1200 elegance, paid for it and delivery. 3 days later with no explanation an email saying I'm getting a refund. Sent email to company and they replied it's out of stock don't know when it will be back in, but the website says 3 were sold in the last hour!
Someone telling lies, don't waste you time with these people plus got to wait up to 10 days to get my money back!! 😡🤬😡
19 de maio de 2025
Opinião espontânea
Resposta da Lovedecore
We sincerely apologize for the inconvenience caused by your recent order. Unfortunately, due to a technical issue, our website did not reflect the correct stock levels at the time of your purchase. As soon as we identified the error, we processed a refund immediately to ensure you were not left waiting indefinitely for an item we could not guarantee in stock.
We completely understand that this was frustrating, and we regret any confusion caused. Please know that we strive to maintain accuracy in our listings and are actively addressing this issue to prevent similar occurrences in the future. Refunds typically take between 5–10 business days to process, depending on banking institutions, and we appreciate your patience during this time.
Customer satisfaction is incredibly important to us, and we truly regret that your experience did not meet expectations in this instance.
Amazing quality and customer service
Amazing quality and really great customer service. Highly recommend.
18 de agosto de 2021
Opinião espontânea
First time ordering - highly recommended
First time ordering with Lovedecore and can highly recommend them. I’d tried to order the same pictures from another online retailer and had a dreadful experience but Lovedecore were the complete opposite. Easy ordering process, quick dispatch and good customer service keeping me updated re delivery.
6 de julho de 2021
Opinião espontânea
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