I absolutely love this sterling silver locket necklace! The shipping was incredibly fast. It arrived in just 5 days, even though it was shipped from the UK to the United States. The necklace is stunni... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I absolutely love this sterling silver locket necklace! The shipping was incredibly fast. It arrived in just 5 days, even though it was shipped from the UK to the United States. The necklace is stunni... Ver mais
A empresa respondeu
Customer service? Amazing! Product? Not so much. Within 12 hours of putting my toblerone bracelet on, feeling a little better about losing my pooch, it tarnished. After a week of wearing both what... Ver mais
I am so happy with this beautiful piece of jewelry. It is a truly meaningful way to keep my dad close to my heart. The quality is exceptional, and it provides a great sense of comfort during such a di... Ver mais
The necklaces are just as advertised. Delicate & beautiful. I bought one for our daughter & my husband's sister. Through NO FAULT of LOVELOX, the package was delivered damaged from FedEx with one miss... Ver mais
LOVELOX is a jewellery brand specialising in personalised lockets made by hand from precious metals and natural diamonds. Our refined designs blend effortlessly into current trends making our lockets a staple item worn and enjoyed every day. LOVELOX takes life's Instagram moments and turns them into something special as each locket can be personalised with two photos and an engraved message to make for a truly unique and sentimental item.
KNIGHTLEY WORKSHOP, Knightley Farm, DE13 9PU, NEEDWOOD, Reino Unido
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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I am so happy with this beautiful piece of jewelry. It is a truly meaningful way to keep my dad close to my heart. The quality is exceptional, and it provides a great sense of comfort during such a difficult time. I was also very impressed with the service, as the delivery was incredibly prompt and arrived exactly when expected.
Easy to order, had to email about size of engraving prompt reply goods deliverd quickly , absolutely beautiful 😍
Fantastic service!
I ordered a personalised locket which arrived in great time and is brilliant quality. Even after I placed my order the team were happy to help ammend an inscription, luckily this happened within a few minutes of my order being placed and the custom locket hadn't been started yet, but I am still very grateful for their help as this is a sentimental keepsake.
The necklaces are just as advertised. Delicate & beautiful. I bought one for our daughter & my husband's sister. Through NO FAULT of LOVELOX, the package was delivered damaged from FedEx with one missing necklace. The Lovelox customer service representative apologized and PROMPTLY sent another necklace. I was impressed that they resolved the issue so quickly.You can trust this company.
The necklace is beautiful. The service was prompt. Great experience

Resposta da LOVELOX
Customer service? Amazing! Product? Not so much. Within 12 hours of putting my toblerone bracelet on, feeling a little better about losing my pooch, it tarnished. After a week of wearing both what used to be the gold bracelet, and the silver bracelet, the engraving has all but disappeared. I absolutely LOVE the concept, but for what I paid, the product should hold up much longer.
I absolutely love this sterling silver locket necklace! The shipping was incredibly fast. It arrived in just 5 days, even though it was shipped from the UK to the United States. The necklace is stunning, with a delicate and elegant design that looks even more beautiful in person. The packaging was also lovely and well presented, making it perfect for gifting. This would make a thoughtful and timeless gift for someone special. Highly recommended!

Resposta da LOVELOX
Shipping was SO FAST! The locket cufflinks were the perfect addition to our wedding.

Resposta da LOVELOX
Purchased the Diamond Set Heart Urn Ashes Necklace in Gold on 2/23/26 for my best friend who's father passed suddenly. It cost $243.95 (including $12 for engraving). It was delivered 2/27/26. I looked at it and it looked great, so I left it alone and in its box for when I saw her in person. That day came on 3/28/26 and I was so excited to give it to her! We open the box....I was speechless. It looks as if it's rusting and I don't understand how it is tarnishing when it sat IN THE BOX for 31 days. BEWARE!! DO NOT BUY THIS PRODUCT!! If I could give it 0 stars, I would. It won't let me attach any pictures to the review, but I have plenty if anyone reaches out.
Very nice and helpful company,so far they have been very helpful and supportive, I am waiting for my ashes ring to arrive but so far I am very happy.many thanks

Resposta da LOVELOX
I messed an order up massively but the team were brilliant reassuring me i got the right one, beautiful work highly recommend xx

Resposta da LOVELOX
Such beautiful great quality items! Love the necklace and bracelet!!

Resposta da LOVELOX
Looks really nice. It doesn’t close all the way shut. Not as well made as I was hoping for, especially spending close to $200. Still pretty and hope I can find a way to fix the issue. Feel like sealing up tightly shouldn’t be an issue with a locket.
Update: I was able to take needle nose pliers and work a part of it so it’s able to close now. Works but have a feeling I will have to adjust later as well.
Really pretty locket and the photos inside were top quality

Resposta da LOVELOX
Brilliant company! I had an issue with my purchase a year after buying it and maddie at customer services went above and beyond to help resolve the issue ahead of my wedding day.
Thanks so much Maddie

Resposta da LOVELOX
Unfortunately my memorial necklace arrived incomplete as both pictures were missing from the locket. I have reached out to the company for help and will update the review as the issue is resolved.
Emailed the company back and forth asking loads of questions and it was always a prompt helpful response. Item arrived in time, just as described, beautifully packed and great quality. I am extremely satisfied and would definitely recommend.

Resposta da LOVELOX
The work was beautifully done. I would definitely order from them again. It came in a timely fashion and a beautiful box with a lovely card. Thank you so much
Ruby Robinson.

Resposta da LOVELOX
What a brilliant idea to have my Wife’s late Mother’s fingerprint engraved on the heart. The heart is wonderful and my Wife will cherish it forever. Smooth transaction, super fast delivery and I would definitely highly recommend this company!

Resposta da LOVELOX
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