Love Velo Opiniões 

582
TrustScore: 5 em 5

4,8

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Our cycling tour of Puglia was an absolute delight. My wife and I wanted to complete the 7 day tour on a tandem. Love velo ensured that all our requirements were met and were always at the end of th... Ver mais

Classificada 5 em 5 estrelas

4 days of Ebike cycling from Toulouse to Sete following the Midi-Canal. Excellent communication with Oli from Love Velo with all aspects of the holiday planning. Everything went smoothly, all the hote... Ver mais

Classificada 5 em 5 estrelas

Hello, this is our second trip with Love Velo, last year we cycled the Stelvio from both sides in one day, and other mountains whilst we were there. This year we went to the Dolomites and on... Ver mais

Classificada 5 em 5 estrelas

Did Mallorca 312 and Maratona 2026. Very friendly and helpful team, knowledgeable about riding in each event, informative about what to expect and how to get through with little fuss and a lot of enjo... Ver mais

Informações sobre a empresa

  1. Agência de turismo desportivo

Escrito pela empresa

We are a community of cyclists who share a love of cycling and a desire to ride further. We exist for everyone that rides a bike. We live for the first time a kid rides without stabilizers and for the commuters who ride to their computers. We say ‘Chapeau’ to the friends who ride together and we give Kudos to experienced cyclists on their Strava propelled rides. We will help you explore new places, meet incredible people and tackle challenges.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

582 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(582)

43 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Puglia Cycling Tour

Our cycling tour of Puglia was an absolute delight. My wife and I wanted to complete the 7 day tour on a tandem. Love velo ensured that all our requirements were met and were always at the end of the phone to answer any queries. The hotels were excellent. In general they were small, comfortable with the local staff very friendly and welcoming (to tourists)..... not always the case #Barcelona. We were unable to download the 'route app' but, as we knew the address of our destination hotels we followed the road signs from town to town....then used Google to locate the hotel. It all worked very well. Scenery, spectacular, particularly along the Adriatic coast.
An excellent tour that we would highly recommend.

25 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dolomites - stunning scenery and cycling adventures.

Hello, this is our second trip with Love Velo, last year we cycled the Stelvio from both sides in one day, and other mountains whilst we were there.

This year we went to the Dolomites and one of the rides we cycled was Sella Ronda. We had perfect weather this year, The Grief hotel was perfect exactly what I asked for a balcony with mountain views, swimming pool, jacuzzi, sauna, and a quiet room.

The whole journey went smoothly, the transfer from the airport to our hotel was perfectly timed our driver was very helpful and assisted loading
our bicycles in the hard boxes in his car, and we even stopped for a coffee on route.

Thank you to the team, we will be booking again for next year. Louise Rhodes

14 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Provence and Mont Ventoux

Just returned from a week's cycling holiday with my son in the south of France, culminating in a climb of the iconic Mont Ventoux, which I'd never done before and, to be honest, never thought I'd achieve, being a retiree of some 7 years.
This was a bespoke tour of the region, expertly organised by Love Velo. The daily rides took us along cycle lanes or quiet country roads, through some stunning scenery: Pont du Gard; Les Baux; Gordes and a 30k descent of the Gorges de la Nesque.
The hotels were 4-star, each close enough to numerous restaurants for a choice of dining every evening, and the hire-bikes were top quality.
But conquering Mont Ventoux was, for me, one of my biggest thrills in over 30 years of regular cycling... and I have been all over the world on my bike. A memorable trip - I couldn't recommend Love Velo more highly. We'll be back with them next summer all being well.
1a

5 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

LoveVelo - did Mallorca 312 and Maratona 2026 with them

Did Mallorca 312 and Maratona 2026. Very friendly and helpful team, knowledgeable about riding in each event, informative about what to expect and how to get through with little fuss and a lot of enjoyment. Pre-event rides to acclimatise and socialise are a nice add. Having a LoveVelo feed station and helpful advice to offer with podcasts and professional advice go that extra mile. The team are always on hand and positive - no matter how trivial your question. I’ve organised and completed plenty of trips doing it all myself, but never again. LoveVelo has mastered the cycling sportive trip and can do it at a price that means it just makes sense. The overground bike transport is brilliant. Chapeau to the team!

6 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

4 days of Ebike cycling from Toulouse…

4 days of Ebike cycling from Toulouse to Sete following the Midi-Canal. Excellent communication with Oli from Love Velo with all aspects of the holiday planning. Everything went smoothly, all the hotels chosen were great, friendly staff, good rooms and breakfasts etc. Luggage transfers worked great arriving before us each day. We were in France during a heat wave which made the cycling harder and longer than we had anticipated. Still a very enjoyable experience. We would highly recommend Love Velo.

15 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent self guided Portugal tour

Excellent. For beginning to end the advice, service and support were first rate.
Love Velo created a tour in Portugal for my partner and I for 9 days.

Before we went all questions were promptly answered and the information pack was outstanding.

The hire bikes were great and well fitted. On one day I damaged a tyre and the next morning before we started it was replaced. So efficient.

The accommodation varied from hotels to guest houses and all were great. With our luggage being dropped off each day it was so stress free and easy.

The route was superb. Using our Garmin and the routes provided on Ride With GPS navigation was incredibly easy. We saw the whole varied nature of the area - demanding climbs, great open roads, rivets, mountains, beaches and the local knowledge put us on roads with very little, often no, traffic. It was a great experience.

We will definitely be back. This was a great holiday and the company went above and beyond any expectation.

14 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fabulous experience!!

What a wonderful adventure!! Everything work d so smoothly! The app was great overall (there was a learning curve) and the route chosen was spectacular!! We went Pisa to Cinque Terre, riding about 50km a day. Beach to mountains to beach - you manage your own timing so you can linger on the journey or get to your destination quickly to have more time to explore. Our E-bikes were terrific and support was always there if we needed it, before and during the trip. We would absolutely go with Velo again!!

30 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Thank you for your fantastic review. We're delighted to hear you had such a wonderful adventure on your Pisa to Cinque Terre trip.

Thank you for choosing Love Velo, and we're thrilled to hear you'd travel with us again. We look forward to helping you plan your next cycling adventure.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

ADAM WAS REALLY HELPFUL ON VELO COMPANY

4 de junho de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Thank you for your great review. We're delighted to hear that Adam was so helpful and provided excellent support throughout your experience with Love Velo.

We'll be sure to pass on your kind words to him and we're pleased we could help make your trip planning straightforward and enjoyable.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Perfection in Puglia

We have just returned from a modified version of the Highlights of Puglia tour (we spent an extra night in five of the locations, making it a 12 day holiday), and it exceeded all our expectations. The initial discussions with Amanda, and others at LoveVelo, answered all our pre-trip questions, and the transfer of responsibility to Ferula Viaggi (the Italian operators) went smoothly. The hotels were all really excellent, the luggage transfers worked a dream, and the bikes were as expected (no hire bikes are ever as good as your own bike!). We had one minor problem with the e-bike which was resolved over the phone with Ferula. The GPS app and routes worked perfectly. Some of the daily routes included lovely minor roads, or cycle paths, that we'd never have discovered without the GPS routes provided. Other parts of the routes included (unavoidably I suspect) rather boring, although empty of traffic, main-ish roads. Not a criticism, just something that others contemplating this tour need to be aware of. Overall? A totally wonderful holiday, and highly recommended. Thank You Love Velo.

2 de junho de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Thank you for your wonderful and detailed review. We're delighted to hear that your extended version of the Highlights of Puglia tour exceeded your expectations and that the extra nights gave you even more time to enjoy this beautiful region.

It's great to know that Amanda and the team were able to answer all your questions before departure.

We particularly appreciate your comments on the routes. One of the real benefits of guided GPS navigation is discovering quieter roads and hidden gems that are difficult to find independently, so we're thrilled you enjoyed those sections.

We're delighted you had such a memorable holiday and truly appreciate your recommendation. We hope to help you discover another fantastic cycling destination in the future.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Love Velo vs self organised

I was originally going to arrange a self-organised trip to Mallorca with 16 of my friends as a 50th birthday jolly to do the 312 but over 3 days as we had a range of cycling abilities. After a recommendation from a friend who had used Love Velo before and one conversation with Oli (who clearly knew his stuff!), it became clear that they could do a lot of the heavy lifting for a similar price. I'm so glad I decided to use Love Velo - everything ran smoothly, the hotel was fantastic, bike hire made really easy and logistics worked really well. We are going again next year and will definitely use Love Velo. I'd strongly recommend for a smooth, stress-free experience, especially for larger groups. It really did allow me to enjoy the experience myself, knowing everything was sorted and I was in good hands.
Jaysen

16 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Jaysen, thank you for your fantastic review. We're delighted that Oli was able to show how we could take the stress out of organising a trip for a group of 16, while still delivering great value and flexibility for riders of different abilities.

It's great to hear that everything came together smoothly, from the hotel and bike hire through to the overall logistics. One of the biggest compliments we can receive is knowing that the organiser was able to relax and enjoy the trip as much as everyone else, confident that everything was taken care of.

We're thrilled to hear you're already planning to return next year and look forward to helping you and your group again.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

I've just returned from my second…

I've just returned from my second cycling trip booked through Love Velo. Each and every staff member was thoroughly professional and helped put together a package that exceeded my wishes.
The transfer company, hotel and bike hire were all first class and I will not hesitate to use Love Velo when I book my next trip

28 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Thank you for your wonderful review. We're delighted to hear that your second trip with Love Velo exceeded your expectations and that our team helped put together the perfect package for you and we will pass your kind comments onto the team.

We really appreciate your continued trust in Love Velo and look forward to helping you plan your next cycling adventure.

Happy cycling,
The Love Velo Team

Classificada 2 em 5 estrelas

Why no group rides?

I’m sorry to say I’m not able to offer the same positive review of Love Velo. My experience was disappointing, particularly given the expectations set at the time of booking.
I had explained that I was travelling alone and was specifically looking for a social experience with organised group rides in Mallorca. In reality, the experience felt far more disjointed and uncoordinated than I had anticipated.
On arrival, there was no representative to speak to, and the hotel did not appear to have any real awareness of Love Velo. As it was a bank holiday, I had expected clearer guidance on what to do on arrival and how the week would work.
My bike was not ready, as the third-party provider had already closed, which meant I lost a day of cycling despite having paid for it. The following day, I made efforts to join the planned rides, only to find that these were run by a separate local provider and that no Love Velo-specific rides were taking place at all that week infact they were not aware of Love Velo which surprised me. In practice, the rides were open public excursions via a web app Cycl
rather than a designed and coordinated group experience. This was the most disappointing aspect. I had chosen this trip primarily to meet other cyclists and ride socially, but there was no sense of the love Vello community, and I ended up riding alone using GPS routes.
To be fair, Love Velo’s customer service team did take my concerns seriously. They refunded the guided rides element and extended my bike hire to cover the lost first day, which I appreciated. However, this does not fully address what was, in reality, quite a lonely week and the absence of the core experience I had booked.
The accommodation, bike hire and gps routes themselves were in place, and Mallorca is a fantastic place to cycle. However, the overall experience lacked the level of coordination, clarity and social element that had been implied, and which was the main reason I chose this holiday.
I sense that Love Velo will take my experience on board and hopefully make changes, I hope they do,
If they do not I would think very carefully if you are looking for a structured, social or hosted riding experience, as this was not my experience. In hindsight, I may have been better arranging the trip independently.

26 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Simon, thank you for taking the time to leave such a detailed review. We're genuinely sorry to hear that your trip did not deliver the social riding experience you were hoping for.

As discussed with you directly, we do feel it is important to clarify a few points for full transparency around your booking. The original quotation was for a self-guided Mallorca holiday with additional group rides operated by a local ride provider, which was clearly outlined within your quotation and priced accordingly. At no stage was this particular holiday discussed, advertised, or sold as a Love Velo-hosted trip, with Love Velo representatives on the ground, or as an exclusive Love Velo group riding experience. As such, we feel it is important to clarify this point, as parts of your review could otherwise give a different impression of the holiday that was booked.

We also understand, following our discussions regarding some of the points raised around communications, that certain pre-departure information and updates we had provided were unfortunately not passed on to you by your EA, who we understand was managing your booking arrangements. As you explained to us directly after we raised this point, "Unfortunately my EA did not include these in my travel prep pack." Whilst we appreciate this was outside of your control, it may have contributed to a difference between the holiday arrangements that were booked and communicated, and the experience you were expecting upon arrival.

That said, we never want any customer to feel disappointed with their trip. We work tirelessly to deliver excellent cycling holidays and take huge pride in the service we provide. While we believe the holiday delivered was consistent with the arrangements booked, we fully recognise that there were opportunities to ensure certain aspects, changes, and expectations were communicated even more clearly.

We appreciate you recognising that our customer service team took your concerns seriously and worked to address the issues raised by refunding all your group rides and extending your bike hire.

We're pleased that you enjoyed the cycling in Mallorca itself, along with the accommodation, bike hire, and GPS routes, but we're sorry that the overall experience fell short of your expectations. Thank you for taking the time to share your feedback. Such feedback is invaluable in helping us refine our service, and your comments have very much been taken on board as we continue to evolve our products, communications, and customer experience for future travellers.

We wish you all the best with your future cycling adventures.

The Love Velo Team

Classificada 5 em 5 estrelas

Love Velo nailed our Mallorca trip

My second trip with Love Velo and probably not the last. We had three days in Mallorca at a comfortable, mid-range hotel in Puerto de Pollensa that was perfect for cyclists, close to a shop that provided tip-top rental bikes and service. Transfers to and from the airport were slick, and the broad range of pre-programmed routes was really useful. All with super-helpful service and at a reasonable price.

6 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Thank you for your fantastic review. We're delighted that your second trip with Love Velo was such a success and even more pleased to hear it probably won't be your last!

We look forward to helping you plan trip number three.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Perfect holiday

Perfect holiday. Everything went to plan, from the airport transfer to the hotel check in. Hotel was an ideal location for cycling, wasn’t too busy either.
Rooms were a lot better than last as ours had been refurbished.
Will definitely book again with Lovevelo

1 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Iain, thank you for your great review. We're delighted to hear everything went smoothly.

It's great to know you enjoyed the hotel's location and we look forward to helping you plan another trip with us soon.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Highly Recommend Love Velo for Group Trips

I used Love Velo to organise a group cycle trip for 18 guys in their late 60's and 70's. We have been on trips for the last ~7 years some organised and some self arranged.
Love Velo were very helpful taking time to find the best trip for us. They managed a group booking that went from 15 to 16 to 17 and finally 18 riders over a few months.
They recommended the Alexander Bike Hotel in Gabbice Mare (Emilia Romagna) which was great. We were very well looked after and had no complaints about anything and really enjoyed having two guides with us each day. They handled our dinner reservations (for 18!) each night and arranged a great wine tasting and lunch on our way back from San Marino on the last day.
The combo of Love Velo and The Alexander Hotel made it a seamless and very low stress trip.
We will use Love Velo again!

11 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

David, thank you for your wonderful review. We're delighted to hear your group had such an enjoyable and stress-free trip, and that our team was able to help find the right destination and manage all the moving parts as your group grew.

It's fantastic to know you enjoyed your stay at the Alexander Bike Hotel and that the guided rides, dinner reservations, and wine tasting experience all helped make the trip memorable. We'll be sure to pass on your kind words to the hotel team as well.

We really appreciate your trust in us and look forward to helping organise your next cycling adventure.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Great experience

Great experience. Everything went to plan leaving us to enjoy our break. Highly recommended.

4 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Paul, thank you for your fantastic review. We're delighted to hear everything went to plan and that you were able to relax and fully enjoy your trip.

We really appreciate your recommendation and hope to help you plan another great cycling holiday in the future.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Can't recommend Love Velo enough

Can't recommend Love Velo enough, not the first time i've used them and won't be the last - accommodation, routes, bikes... all fantastic.

7 de maio de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Mark, delighted to hear your latest trip with us was another 5/5. Thank you for your very kind review and we can't wait to organise your next one.

Happy cycling,
The Love Velo Team

Classificada 5 em 5 estrelas

Amazing company!

Amazing company!

Very friendly, very organised, very helpful

Cannot fault them one bit!
Customer service was spot on. Quick responce.

Very informative recieved all information when needed. Booking process was easy.

100% recommended

23 de abril de 2026
Opinião espontânea
logótipo da Love Velo

Resposta da Love Velo

Dave, thank you for your amazing review. We’re really pleased to hear you found the team friendly, organised, and helpful throughout.

It’s great to know the booking process was smooth and that you felt well informed at every stage. We truly appreciate your recommendation and hope to help you plan another trip soon.

Happy cycling,
The Love Velo Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais