Quality product, unfortunately I wasn't able to hang the lights until the rain had cleared up, they weren't quite right but couldn't return because their return policy is 7 days :( so I was unable to... Ver mais
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Quality product, unfortunately I wasn't able to hang the lights until the rain had cleared up, they weren't quite right but couldn't return because their return policy is 7 days :( so I was unable to... Ver mais
A empresa respondeu
I asked for advice before purchasing and helped gave great insight into how I should set up. Ordered and arrived within a couple of days. Installation was super easy and they look absolutely amazing!... Ver mais
We love our new white 20m outdoor lights! One look at them tells you they are superior quality to the cheaper options because the wire is double thickness and the LED lights are larger and brighter. T... Ver mais
I stumbled upon Love Your Lights on a last-minute hunt for a good quality lighting intended for a family event. Not only did the correspondence answered all my queries on point but more importantly, I... Ver mais
Love Your Lights sells decorative indoor and outdoor lighting to transform your home, garden or commercial space. We make lighting easy! Our products are beautiful, versatile and transformational. Guaranteed to add a warm, ambient glow to any atmosphere.
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Quality product, unfortunately I wasn't able to hang the lights until the rain had cleared up, they weren't quite right but couldn't return because their return policy is 7 days :( so I was unable to exchange. Spent $400. My fault for not doing my due diligence, but a warning to all of you.

Resposta da Love Your Lights
We purchased a range of lights including Christmas lighting and fairy lights for close to $200. The USB star fairy lights were defective since the very beginning and some bulbs were not working. My husband phoned to inquire about a replacement or a refund. They refused to reimburse or exchange the defective product and gave us a free shipping option for our next order. We were advised not to wrap this model of fairy lights as they are delicate, and they should be kept in jars, which we did following their recommendation. They have now caught fire. This is really unsafe and I was lucky to be around when this happened. If it had been kept in a bedroom for instance, we may have had a fire. I am not impressed by their customer service. From a customer perspective, not getting a refund or a replacement for a faulty product is nonsense. Furthermore, now that they have caught fire, I have concerns with their policy as this appears irresponsible. As much as I like fairy lights, that is not worth the risks. We now have multiple sets of lights we are reluctant to use. Not impressed.

Resposta da Love Your Lights
The lights are great and work as described. They arrived quickly and were well packaged. They look great on my back deck!
Quick delivery and items exactly as expected, thanks!
Love my fairy lights easy ordering and very quick delivery awesome
This company was wonderful to deal with when I had an issue. They did everything possible to rectify the problem, even sending me replacement lights before I had returned the original. I can't recommend them enough and I love their lights.
Accidentally sent me the wrong product but were very nice and helpful quickly sending me the correct one ASAP
Just so easy. We will be purchasing more sets probably fairy lights this time.
Spectacular product, simple install, great price, brilliant quality, couldn’t rate more highly!
The quality of the lights was more than we expected. They were so easy to put together, packaged extremely well and were bright enough that no other lighting was needed for our function.
Fast delivery with a personalised thank you card. No hassle at all and my bedroom has never looked prettier :)
I asked for advice before purchasing and helped gave great insight into how I should set up. Ordered and arrived within a couple of days.
Installation was super easy and they look absolutely amazing!! It really brings out outdoor living space to an entirely new level.
I loved how it changed the visual impression of our house by brightening the appearance from yellow rope lights to white lighting. Not impressed that you void the warranty when wired directly. Makes no sense
Brilliant product, awesome company to deal with, everything was made easy to follow.
I was so pleased that my solar jar lid was replaced so quickly. A replacement arrived so quickly and I couldn’t be happier.
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