Avoid if you want quick access to your winnings. Like many other reviewers, I have found the withdrawal process at this casino to be completely unreasonable. Having to wait 48 hours for funds I hav... Ver mais
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Avoid if you want quick access to your winnings. Like many other reviewers, I have found the withdrawal process at this casino to be completely unreasonable. Having to wait 48 hours for funds I hav... Ver mais
A empresa respondeu
Tanva I am confused on why the wire transfer has no* posted to my account ... Alice Please kindly hold for me while I access you nt Tanya Ok Alice Thank you for holding, and congratul... Ver mais
Been waiting almost 2 weeks for my withdrawal by bitcoin (their fastest method of paying). My cash out has been “flushed”, now I’m told that whenever finance decides to “process” it, I should get it 5... Ver mais
My initial experience was not great because of an interaction between a casino chat fellow. The following day, casino host, Damian rang me personally to help me set my password and went a long way to... Ver mais
Lucky Creek Casino is an online casino with a Western-inspired identity and a service-led approach to player entertainment. Launched in 2009, the casino offers a broad selection of slots, table games, video poker, and live dealer games from providers such as Betsoft, Rival, and Saucify. The platform supports desktop and mobile play, secure payment options, certified RNG game technology, and modern encryption to protect player information. Lucky Creek also provides 24/7 customer support through live chat, phone, and email, along with regular promotions and responsible gaming resources designed to support a safe, fair, and welcoming casino experience.
Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 61% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Tanva
I am confused on why the wire transfer has no* posted to my account
...
Alice
Please kindly hold for me while I access you
nt
Tanya Ok Alice
Thank you for holding, and congratulations winnings! Your withdrawal has been reviewe approved by the finance team, which is why flushed status. The only thing left is for the f be released into your nominated account,
Alice
Please rest assured that your withdrawal has been approved and is scheduled for processing. We appreciate your understanding on the matter and wI send you a text message to confirm once it has been paid.
Tanva
Send
4/14/26 withdrawl
4/16/26 completed
5/29/26 REVERSED
THIS IS WHAT I WAS TOLD FOR 2 MONTHS OVER AND OVER UNTIL THEY RETURN MY WITHDRAWL AND SAID I WANT ELIGABLE AFTER I GOT A BONUS AND PLAYTHROUGH OF 26000.. AND AFTER I MEET THE REQUIREMENT TO BE ABLE TO WITHDRAWL I DID AND WAS TOLD I WOULD RECEIVE MY $4226.00 INTO MY ACCOUNT.. WHY DO THEY EVEN HAVE A PLAYTHROUGH IF THEY ARE JUST GONNA LIE TO YOU FOR MONTHS AND NOT PAY OUT A CENT SUCH A JOKE!!!!
Avoid if you want quick access to your winnings.
Like many other reviewers, I have found the withdrawal process at this casino to be completely unreasonable. Having to wait 48 hours for funds I have rightfully won makes the entire experience frustrating rather than enjoyable.
When I contacted live chat to ask about the delay, they simply hid behind their "policy." Furthermore, they claim that this 2-day holding period is for "our convenience" so that we can cancel the withdrawal, but that is simply not true. Being forced to wait two days to receive my own money is the opposite of convenient.
If I could give them zero stars, I would

Resposta da Lucky Creek Casino
This is the most crooked business I have ever dealt with , I won over $ 13,000 and it clearly said I was able to withdraw but a maximum of $5,500 a week and so I redeemed $5,500 and then I had to wait 48 business hours and I did and then it said I was approved and my money would be processed shortly and after 4 days only 100 dollars was deposited in my account and they kept $5,400 of my money. Anyone who thinks of playing with them should not.
Definitely the worst platform you can play , I highly recommend avoiding having anything to do with Lucky Creek Casinos or Mandarin. There are way better platforms that don't rip you off or make you wait weeks to withdraw your winnings. Just go look on FB or and other places that people have left reviews about them they have been scamming people for over 4 years.

Resposta da Lucky Creek Casino
NOTHING BUT A SCAM !!...update it's been a week and I finally got my $750 from the LC but still waiting on my $4500 from the BL game. I've been waiting over a month for that payment.but they said it on the way so we will see.ill be back with a update..ok it's June 9th and yep I got scammed out of my money.they drug out paying me for over a month keep coming up with different problems and now that they had to pay or not they say it didn't win the money and they also made it to where I cant see my past transaction...
PEOPLE DONT NOT USE THESE PEOPLES SCAM CASINO!!! DOT USE LUCKY CREEK CASINO
BLACK LOTUS CASINO
BIG DOLLAR CASINO
OR ANY OF GENESYS GROUP SITES YOU WILL GET SCAMMED AND LIED TO!!!

Resposta da Lucky Creek Casino
Great customer service and bonuses to depositing players. Never had any issues with payouts

Resposta da Lucky Creek Casino
Once I won, I was told I would receive $1000 minus the $20 processing fee. My actual winnings were over $5000. It's quite the scam.. I'm still waiting on the $980. If u deposit and win, you should be paid.

Resposta da Lucky Creek Casino
For the Most part I had a WONDERFUL experience with Lucky Creek right up until the moment I won. I had initially won over 9k but then I read the terms and conditions stating any deposit bonuses of 101% or more has a maximum cashout amount of 1k even which would be REALLY NICE if they stated those terms when you actually click to activate the Bonus. So I PAINFULLY let that slide and request a withdrawal on April 28th for 975 and was lucky enough to win again 2 days later but this time I couldn't win more than 900 so I requested for that withdrawal then exactly 7 days later I received and email stating both withdrawals will be paid out but this is part that's interesting! They go ahead and send me the second withdrawal which was about 100 dollars less and requested 3 days later !! Seriously an online casino is trying to save or keep more by 100 Bucks !!? If that's the case nobody's ever gonna win Shit on top of the Bonus restrictions which I looked for an hour and of course there's no bonuses for 100% or less because then it wouldn't have a cashout limit and I Mean Godforbid you win money at a casino LOL. If they would've paid even couple of days later and did it in the order it was received i wouldn't be complaining but now today were going on 3 weeks from the request and exactly 7 days from the first withdrawal was actually paid out. I have to say it, Go to DuckyLuck.ag you will receive your Bitcoin withdrawals within 2 business days + have more than 75% chances of winning compared to Luckycreek.com. DuckyLuck.ag is a REAL online gaming site, compared to ALL gaming sites I've used and take it from me I'm a real Gambling Degenerate HaHa
After leaving this reviews my 3 pending withdrawals (which were pending for a long time) were all paid out immediately so I will be recanting my review in couple of days

Resposta da Lucky Creek Casino
What went right would be the better question I received a promotional 150.00 free chip that had a 6000 dollar play through wich is about as close to impossible to reach in the first place, but I reached it and had a 100.00 max payout which was weird. It's been 3 weeks and still no payout I have inquired multiple times over the last 3 Weeks. You want to know why I give it one Star Review well that's very simple it's because I could go any lower that 1 star would imply there was one good thing about this casino and there is absolutely not a single positive thing about this establishment I mean not 1 thing positive to say. This is hands down the worst Casino in the world I for one will not deposit even 1 dollar and that is 100% fact Dale Cooper

Resposta da Lucky Creek Casino
WORST EXPERIENCE SO I HAVE BEEN TOLD SINCE APRIL 20TH THAT MY WITHDRAWL WAS IN FLUSHED STATUS AND YESTERDAY WHEN I CHECKED THEY ARE ADJUSTED WHICH MEANS THEY ARE DELETED AND CONTACT CUSTOMER SERVICE AND THEY GIVE YOU THE DUMBEST EXCUSE, PLUS HAD THREE MORE WITHDRAWLS AND THEY ARE ALL GONE ALSO THE TOTAL WAS 3900 IN WITHDRAWLS AND SUPPOSABLY ONLY PAYING OUT 220 OUT OF ALL THAT OMG DIDNT WANT TO BELIEVE BUT RIP OF AND A SCAM FOR SURE SUPER UPSET SPECIALLY BECAUSE I DEPOSIT MORE THAN I AM GETTING PAID STUPID EXCUSES AND WANT TO KNOW WHERE I CAN REPORT THEM

Resposta da Lucky Creek Casino
It was quit and easy to deposit, and any issues I had, I was able to resolve with the help of live chat. The operator was very friendly and helpful. I ended up winning quite a bit, and the withdrawal process was fairly easy to navigate, and only took 5 days. J am very impressed with this casino. I don't understand why so many people left bad reviews. My experience was great!

Resposta da Lucky Creek Casino
THEY DO NOT PAY! THEY WILL STIFF YOU!These Straight up thieving crooks for no reason other than getting out of paying me my legitimate winnings of $2052 snuffed me! My account was legit. My deposits were legit. They just decided they didn’t want to pay me and now they are getting every single law enforcement agency I possibly could find along with a superior court lawsuit shoved right up their shady backsides! They literally manipulated data and that falls under Cyber Financial Crimes.. plus I am certain they are stealing everyone’s winnings to support their human trafficking ring! LuckyCreek dot com was the one that stole from me but they have so many that are all under the same umbrella, such as:
Grand Eagle Casino, Jumbabet Casino, BetBigDollar Casino, Lake Palace Casino, Mandarin Palace Casino, Asia Lotus Casino, Jupiter Club Casino, Black Lotus Casino, Bella Vegas Casino plus more. DO NOT EVER DEPOSIT AT ANY OF THESE SITES!!! THEY WILL NOT PAY YOU.
AGAIN, YOU GUYS ARE LYING! I WILL POST ALL THE DATA I HAVE WHICH IS TGE TRUTH AND YOU GUYS POST WHATEVER YOU CAN MAKE UP AND WE WILL LET THE MASSES DECIDE! SCUMBAGS

Resposta da Lucky Creek Casino
I won on the 19th of March. Today is April 6th and my withdrawl is still marked as a status called FLUSHED. Whatever that means. I keep contacting them and they say my withdrawl has been reviewed an approved. It will be sent in the next batch. they've been telling me this for the past 10 days. This casino is a SCAM!!! Don't waste your time depositing money and going through their ridiculous identity verification process which took forever. Then after identity if verified they still don't send the money

Resposta da Lucky Creek Casino
Do not do not do not waste your time and money on this casino. I wish I would have read these reviews prior to playing on their site. I won $1200 and like most people who have review this place….ive been “flushed” for 3 days now and I’ve received emails saying the cashout is confirmed and other emails AFTER that email saying my cashout is still pending. No one knows what they are talking about and they just keep giving excuses as to why they’re not paying out. Terrible casino.
Edit**
They emailed me 6 days ago and said they processed my payment. But still no payment unfortunately.
Update*** (2/7/26) After a week of processing, I finally received the wire transfer Lucky creek sent. I hope everyone that’s waiting on their payments receives their money too. This casino has been frustrating (at best) to deal with. I still would choose another gaming site because a lot of places pay out the same day and don’t beat around the bush as much as this place.

Resposta da Lucky Creek Casino
They never pay out! They take your money but when you actually win some there is always something that takes it all away or they say you have several bonuses and when you ask about your winning to keep on playing they say it is ineligible. They are about as corrupt and crooked as I have ever seen

Resposta da Lucky Creek Casino
If you like being scammed gamble here the only time you'll ever get ahead or or when when you're not verified as soon as you verify to where you can cash out all gameplay changes it's a scam customer service sucks if you want to lose all your money gamble here where's casino online.

Resposta da Lucky Creek Casino
They are liers!! And scammers do not play there and DO NOT BY ANY CHANCE DEPOSIT MONEY, you will never see a penny of it again , I rate it 0 stars

Resposta da Lucky Creek Casino
Man I tried this casino last Thursday and won $1900. I’ve cashed it out but it seems to be a lengthy process. I’ve heard a lot of the same things you guys have heard and it sucks because I like their casino but something seems off. IDK man I fear I won’t get my money. My son’s birthday is Sunday and it’s gonna suck if they don’t pay out. I hope they do but I don’t have much hope. If they do I will be sure to come back here and let you guys know……update I only received $1,000 the $900 was never awarded. My advice is don’t use the bonuses and if you do then don’t spend too much because anything over $1,000 they will steal.

Resposta da Lucky Creek Casino
Took over a month and a half to get paid. Got paid $180 of the $800 that I cashed out. First they took $200 away saying it was winnings in free play. Ok...so now it says $600...only got paid $180. No explanation and rude customer service when asked why.

Resposta da Lucky Creek Casino
Same experience as everyone else. I won over $4000 and they claimed part of it was off a bonus so it wasn’t payable. They say they are gonna wire me $1000 at some point, but I am not expecting it to ever happen at this point.

Resposta da Lucky Creek Casino
I won a lousy $14 on free spins that I then had to playthrough over $800 in order to make a withdrawal so I then deposited $20 to try and have a chance at meeting this absurd amount. I then played through the full playthrough and had $627 , when I went to withdraw, it left me with $25 and kept the rest. They stated $25 was the max withdrawal amount because it was "bonus winnings" . Highly recommend staying away from this scam show

Resposta da Lucky Creek Casino
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