I play this app and all it does is take your money it gives you some of your money as a reward while you're playing very little but it makes sure that you never hit the bonus build up of coins. I sat... Ver mais
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I play this app and all it does is take your money it gives you some of your money as a reward while you're playing very little but it makes sure that you never hit the bonus build up of coins. I sat... Ver mais
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This is by far the worst most fraudulent casino out there. They tell you there’s a 72 hour timer going in which they will have your redemption processed. Then it’s up to 14 business days it takes they... Ver mais
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EDIT: I cashed out on a Friday and received my winnings on Monday. Also I was given a detailed explanation from the VIP chat on what happened during my crashed bonus round. I was given some bonus... Ver mais
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Very, very good bonuses, compared to other platforms. Sometimes Im lucky, sometimes Im not, but at least they give me a lot of sweeps.
A empresa respondeu
LuckyZino is a web-based sweepstakes gaming platform designed to deliver fun, engaging gameplay and exciting promotional opportunities. With a wide selection of games and regular updates, we focus on creating a positive player experience supported by responsive customer care and continuous improvements!
2, Poreias, 3011, Limassol, Chipre
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Beware!!
So I bought a package and played and played and finally hit got my account over 140.00 and I seen I could cash out. I tried cashing out the 140.00 because it said minimum 100.00 for redemption. I went to redeem and now it says my minimum is 300.00 to redeem, like what the hell . I tried to get to the 300.00 to cash out and now I'm down to 100.00 . Figured shoot let me try and redeem the 100.00 , no my minimum is 300.00 to redeem. Why would I buy another package if your gonna change the minimum and maximum redemption. I have never played on a site that all of sudden changes there minimum redemption , especially from 50 and now it's 300 ..?? Not cool, if they make it right I will change my review. I figured I would give it a few days just to see if they lower back to what it says. I know there gonna say well it's in the fine print somewhere, but that ain't cool. All the sites I play with the minimum is 50-100.00 and they stick to it and not change it when you win. I will update this review if anything changes it's been almost 72hrs and still says my minimum is 300.00 to cash out. If I would of known the minimum was 300, I probably wouldn't of bought a package and played on this site. Hopefully they'll do the right thing and explain on here why they change there minimum redemption when you try and cash out.

Resposta da LuckyZino
I play this app and all it does is take your money it gives you some of your money as a reward while you're playing very little but it makes sure that you never hit the bonus build up of coins. I sat here for 30 minutes plus hitting the coins for the bonus spins and it kept dropping smaller. I should have got that bonus at least twice, but it seems they make sure you lose

Resposta da LuckyZino
Very, very good bonuses, compared to other platforms. Sometimes Im lucky, sometimes Im not, but at least they give me a lot of sweeps.

Resposta da LuckyZino
I just wanted to come here and leave another review to help combat these ridiculous 1 star reviews and give an honest account. LuckyZino is a TOP TIER social casino, they pay on time EVERY TIME. Yeah sure it’s a $300 limit every 72 hours, but guess what? Every 72 hours like clockwork the money is sent. I’ll take that reliability and consistency all day every day. They’ve also fixed some of the glitches which is why I also wanted to come back and update to 5 stars.
People giving low ratings over nothing are going to ruin something good for others. If you verify, put your bank account in, and redeem there’s literally no issues. I hope they continue being great and other people find out about LuckyZino and start raising their star level bc so far they have been very deserving of it. I have encountered NO issues receiving any of my money when I win. I haven’t had to message support ONCE ever trying to get my money. I understood the $300 limit ahead of time and they honor it. That’s all you can ask for. Some of you aren’t considering either that that $300 limit may actually be them being responsible and wanting to be able keep their commitment to all players. Maybe if there’s all different sizes of redemptions and some huge wins paid at once that will lead to them being unable to pay others in a timely fashion, so by having that $300 per 72 hours in place they can maintain consistent payouts to all players. And again I’ll take that reliability and consistency every day of the week. I told my girlfriend to sign up as well and she has had no issues playing here either so it’s not just one users experience.
Social Casinos doing good work and being honorable in this business deserves to be recognized so I wanted to make sure to share my appreciation. The ones who operate like LuckyZino consistently are the ones that thrive and have continued success, while some of the others out there we’ve seen have gone down in flames bc they sell out long term success for short term greed and players stop playing there. LuckyZino does not do any of that. Straight forward and consistent and I think they’ll be around for a long time.
Some of the things you guys who haven’t played are missing out on- Their original slots!!!! I love these games!! And if anyone thinks oh they have their own slot games so they can control the wins like I’ve seen some people say, you are wrong!!! They give out good wins!!
The one and only feedback I would like to see them change and it has nothing to do with the website, is get a payment processor based in the US as my bank charges 3% fee for all deposits. Aside from that everything is top tier!!

Resposta da LuckyZino
EDIT: I cashed out on a Friday and received my winnings on Monday. Also I was given a detailed explanation from the VIP chat on what happened during my crashed bonus round. I was given some bonus SC for my trouble. Because of this I have changed my score from a 1 to a 4. I would recommend this casino.
This site likes to crash when you hit a bonus! I hit a Gold Gold Gold bonus off a one dollar bet and it glitched out and crashed. The site does not save your game so you can’t return to it. I won 300$ and redeemed. Will almost certainly not come back. Now lets see how the redeeming process goes. Verified and linked my bank account so it shouldn’t be hard to send me my winnings so I can move on.

Resposta da LuckyZino
The casino has taken over 20k unauthorized from my bank since october. I keep disputing with my bank but luckyzino wont reply.

Resposta da LuckyZino
This is by far the worst most fraudulent casino out there. They tell you there’s a 72 hour timer going in which they will have your redemption processed. Then it’s up to 14 business days it takes they tell you and put a maximum redemption limit of $300. Total scam I hope somebody does something about these scammers bc there is no way it’s legal and they’re always changing their story. The nightmare is never ending if you actually win they nickel and dime you and frustrate you to the point you want to walk away and forget about it they are like all those fake casinos that pop up with the commercials and it’s always another stupid hurdle like win this amount or watch 100 videos they are set up just like them.

Resposta da LuckyZino
$300 max redemption with 72 hour "cool down". They will even email you promoting you to cancel your redemption to play more. Extremely predatory site.

Resposta da LuckyZino
I have never Experienced this when playing a casino. I have money on the game but can’t cash out because it’s not verified.. Well, I can’t get verified because I can’t find the Verification question/requirements.. 3 emails and no help

Resposta da LuckyZino
I can log in and claim daily but anything after that doesn't even load pops up an error then I can't even do load anything else on that page I have to completely close it out not even worth the time to get ahold of support

Resposta da LuckyZino
Honestly I haven't even played on this site but after reading the comments, I couldn't believe I saw a 2 star comment that actually said they paid, like you guys ruin it for those of us who want to play but don't because of these unfair ratings. Every company has issues, and I just think it's a little unfair for you to do that. Also if it were my company and you gave me 2 stars after I paid you your money, I wouldn't be surprised if you got taken off there. Fix your stars! If you got paid and just had a little bit of a hard time. Up them stars! They're just trying to make sure it's you and not someone else using your name. I don't even know if this will get allowed but if it does I'll be so happy. And stop and learn how to rate please seriously! You all know who you are! How I rate is this! If I get paid, no matter how long it takes. They get 4-5 stars. If it takes a month and they aren't responding and eventually do pay. I give 4 for the wait time. But you're giving 1-2 stars after you got your money. That's just not cool and you're getting 5 stars just until I sign up and play and then I'll update or keep same. Just hoping this brings your stars up a bit and makes up for these very poor ratings

Resposta da LuckyZino
It's a scammy scummy platform. Constant popups and I mean constant begging you to buy. If you do get a redemption they will constantly shoot up popups asking you to cancel your redemption. Dealing with support is impossible if you try to close your account, they will either ignore you or tell you to just keep playing. I wouldn't wish this casino on my worst enemy
I have been trying for week to get them to close my account, they tell me to email responsible_gaming @ their domain and I have on multiple occasions and they just ignore my request.
Piece of advice, if a casino doesn't have an automatic tool in their site to allow users to exclude and set time outs do NOT use them.
I would include the email but trustpilot doesn't allow emails.
* response to luckyzino
One my account is excluded I just double checked to make sure it is excluded as it took forever to get that accomplished, two it took me threatening legal action before you would close my account.

Resposta da LuckyZino
This casino is a fraud they will hold your bonus rounds after one bonus round open up that's it you will see no more even thought they should opened long ago they will hold them and literally take your money it's a horrible casino I don't ever recommend for anyone...

Resposta da LuckyZino
I’ve Deposited Money And The Page With The Games Won’t Even Load 0 Stars , And Live Support Has Not Responded It’s Been 2 Days Horrible Platform SMH Never Again

Resposta da LuckyZino
Pages won’t load and they stole my money. I deposited 9.99 for a bonus 25 dollars and it was never credited to my account. Not that it matters much, seeing as how I couldn’t even load the games page. All a bunch of BS. Don’t waste your time or money.

Resposta da LuckyZino
Typical scam platform. The minimum redemption is 100 and I hit a bonus that took me up to $97 and then after that complete dead spin the rest of the time until I was out. Played about 15 different games absolutely nothing was winning period. Do not deposit on this platform

Resposta da LuckyZino
Maybe i should have actually read the reviews on this site before playing. But if you are thinking about playing i would STOP and not play. This appears to be a potential scam site. So i've played enough to where i reached VIP status. And i was assigned a VIP host which actually they did a very good job. So i assumed that this was a legit site at this point. However when i finally win(which is just a fraction of what my total deposit on this site was) they blocked my account. Now i am unable to login and was told my redemption will not be honored. I'm working with support now, but my VIP host is not responding and its not looking good at all. I will update this review if luckyzino resolves the issue, but at this point PLEASE do not attempt to play on this site
Update: i have been messaging support all day and now there are just autoclosing tickets with no response. Not looking good. But i will keep trying. hopefully i can get an answer
update day2: Support is engaging with me and says its escalated but they are asking for unrealistic information. I dont feel confident i am going to get my $$.
update: they actually did end up paying. was sort of a headache. I submitted another one lets see if this is smoother and if so i'll bump up the stars

Resposta da LuckyZino
I’ve been waiting for this site to come one here. I played at this site and won. I won enough to cash out but also won a 50 dollar grand jackpot. (Which is ridiculous in itself) from one of their games. Like their original games that they can do whatever with. So the win was like 150 or around that. I got the jackpot also and it showed that I won I think 156. Then when it put me back to the game from the bonus the 50 dollars disappeared. I think it was a Zeus game or something that they took off completely from their site after this happened. So I messaged them. Told them what happened and figured they would have like a history or something they could see. NOPE. They ask do you have a screenshot. I didn’t because I take the screenshot everytime I win. Sometimes. But why would I. I didn’t know they were going to rip me off. So since I didn’t have the screenshot they said too bad. So that alone has made me never play here again. That’s bad business and then to not be able to see that I won it. They can do whatever they want with their (original) games. Not trustworthy. The only reason I gave two stars is because I won enough to cash out and got it. But the way I was treated. You will never keep players like that. So stay away from their original games or their site completely. Them not being able to fix that issue means if something bigger or worse happens. You’re just outback. So thanks for not helping and losing a player. Then you took the game off and when I asked they gave a vague reason why they took that game off. But never tried to help me.
Update. You see what I mean. I know what I won and what was taken from me. I watched the whole board fill up and then the 50 add to my final winnings. But when it went back to the regular game from the bonus that 50 dollar jackpot was gone. Just taken from my bonus amount. It literally changed right in front of my eyes. So this response is a joke also. I haven’t spent another dime at this site and I won when I played so you can figure out how shady they are if someone won at the site but still won’t play. It’s a joke. Like I said as soon as it happened the next day the game was just taken off the site. Like I said. Shady. And it was 50 bucks but it’s the principle. If they can’t fix that imagine if you won 7,000 or something and they did it to you. I’m not going to take that chance especially after the response. And they deserve a 1 star.

Resposta da LuckyZino
Scam casino site. They have a daily login credit but it does not give you SC coins until day 7. Then luckyzino just removed the SC from day 7 on my account. They claim they don't alter daily login credits which is a lie. There is ZERO trust in this casino site. I will never buy a coin package on this site.

Resposta da LuckyZino
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